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- All HBS Web (935)
- Faculty Publications (208)
- 01 Sep 2015
- News
Case Study: Golden Ticket
long-term “strategy” is fun to talk about but rarely works out the way you planned it. I would focus on proving out the revenue (and profit) model and trying to get to cash flow breakeven by delighting the 200 customers. After executing... View Details
- 21 Jun 2022
- News
Banquet Brings Latino Alumni Back Together; Dallas Club Marks 75 Years with a Look Ahead
impactful roles in tech, while creating a network of Latino innovators who make a difference in the world.” The effort is in response to the very low percentage of people of color working in tech while demand is rising. A 2019 survey by... View Details
Keywords: Margie Kelley
- 01 Dec 2017
- News
Pencils Up: Taking Note of New Courses
When MBA students returned to Soldiers Field in the fall, they had nine new second-year courses to choose from, four with an emphasis on fieldwork. For faculty, developing a course affords the opportunity to draw on research and address what they see as some of the... View Details
Keywords: Julia Hanna
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Good and bad service experiences die hard. Who can forget the hotel receptionist who went above and beyond the call of duty to accommodate a last-minute change in travel plans in contrast to the sulky server at an expensive restaurant who... View Details
- 20 Aug 2007
- Research & Ideas
HBS Cases: Using Investor Relations Proactively
"While the energy industry has been in the forefront of a demand for more information from a broad group of stakeholders, this demand is becoming more and more common across almost all firms. Thus, the... View Details
- 01 Dec 2003
- News
Can Manufacturing Keep Its Edge?
panels. Instead, the panels would need to come from Asia — a considerable challenge for an eighty-employee company based in suburban Boston. Sharpe’s response was equally direct. ET partnered with a company based in Singapore and shipped it panel pieces to be assembled... View Details
- 23 Apr 2014
- HBS Case
Are Electronic Cigarettes a Public Good or Health Hazard?
Administration, under mounting pressure to act, offered its own regulatory plan on April 24. Ironically, if regulation does go forward, it might help the major tobacco companies by limiting the marketing playbook of the competitors that... View Details
- 01 Jun 1997
- News
Blockbuster Deals
decide, for example, when to disclose plans for the merger, what restrictions to place on insider use of information, what counts as fair and proper accounting and taxation, and how to treat employees who may lose their jobs. "In M&As;... View Details
Keywords: Garry Emmons and Nancy O. Perry
- 10 Jan 2011
- Research & Ideas
Is Groupon Good for Retailers?
altered focus has been the key to success of current discount voucher services. Q: Do you have any plans to continue researching this subject? A: Absolutely. We're currently talking to merchants that have used discount voucher services,... View Details
- 05 Aug 2002
- Research & Ideas
Are Consumers the Cure for Broken Health Insurance?
employers and 92 percent of small ones offer employees only a single health insurance plan. And even when companies offer three or four options, precious little distinguishes them—most managed-care plans provide the same benefits, insure... View Details
Keywords: by Regina E. Herzlinger
- 01 Dec 2013
- News
Faculty Opinion: Making It Better
a key driver of innovation is necessity—truly the mother of invention. For example, in Brazil, Russia, and China, which have universal coverage, and in India, which does not, demand for health care far outstrips the state's ability to pay... View Details
- 28 May 2008
- First Look
First Look: May 28, 2008
MaterialsChina in Africa: The Case of Sudan Harvard Business School Case 308-060 This case examines the relation between China's demand for resources and political risk. Purchase the case:... View Details
Keywords: Martha Lagace
- 18 Feb 2021
- Blog Post
SIPs in 2021
Those who break the mold and set their own expectations, says Gino, are often seen as rebellious troublemakers. But those very traits are the keys to a successful, happy, and fulfilling life and career. That can be a difficult concept, she says, for MBA students on... View Details
- 01 Dec 2019
- News
What’s Behind the Explosive Growth of Sustainable Investing?
mainstream. In spite of a host of complicating factors, from a basic lack of defined terms to the difficulty of measuring returns, demand is only going up. In response, HBS finance professor Shawn Cole and senior lecturer Vikram Gandhi, a... View Details
Keywords: Jen McFarland Flint
- 01 Feb 2000
- News
HBS Alumni Association Board of Directors: President's Report
continuing education. Clubs Committee Membership in HBS clubs remains static at 25 percent. The committee recognizes that given the demands on people's time, clubs will have to work especially hard to both retain current members and... View Details
Keywords: Edmund A. Hajim (MBA '64)
- 01 Jun 2009
- News
Cynthia Carroll
women in South Africa weren’t allowed to work underground. Today, we have 1,400 women working in coal mines there. In platinum, deep underground and in very physical and demanding jobs, there are some 2,500 women miners. A few years ago,... View Details
- 03 Jan 2017
- First Look
January 3, 2017
regulate the industry. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52032 Populism and the Return of the 'Paranoid Style': Some Evidence and a Simple Model of Demand for Incompetence as Insurance Against Elite Betrayal... View Details
Keywords: Carmen Nobel
- 01 Dec 2015
- News
Ink
the Startup Grind in Kuwait City Verses Please come right in and take a seat We’re very glad you’re here! Can’t wait to tell you all the things we’re planning for the year. The sign-in sheet is going ‘round; make sure your name is clear... View Details
- Web
Tips for Working Remotely | Information Technology
Tips for Working Remotely Whether it's because of the need to travel to other locations, because of various demands in each of our lives or simply because of the flexibility that technology provides us, many of us take the opportunity to... View Details
- 01 Jun 1997
- News
Carla Small
corporate clients wishing to develop such programs. After various positions in the firm's sales and strategic planning areas, she eventually became director of new product development. "I loved creating new services for our clients - such... View Details
Keywords: Linda Goodspeed