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  • All HBS Web  (8,607)
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  • August 2014
  • Technical Note

Conjoint Analysis: A Do it Yourself Guide

By: Elie Ofek and Olivier Toubia
Conjoint Analysis has become one of the most commonly used quantitative market research methods. It has been successfully employed across a wide variety of industries to quantify consumer preferences for products and services. This technical note is intended to provide... View Details
Keywords: Market Research; Conjoint Analysis; Consumer Preferences; Segmentation; Product Development; Demand Measurement; Demand and Consumers; Analysis; Markets
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Ofek, Elie, and Olivier Toubia. "Conjoint Analysis: A Do it Yourself Guide." Harvard Business School Technical Note 515-024, August 2014.
  • 2014
  • Working Paper

The Rising Cost of Consumer Attention: Why You Should Care, and What You Can Do about It

By: Thales S. Teixeira
Attention is a necessary ingredient for effective advertising. The market for consumer attention (or "eyeballs") has become so competitive that attention can be regarded as a currency. The rising cost of this ingredient in the marketplace is causing marketers to waste... View Details
Keywords: Strategy; Advertising
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Teixeira, Thales S. "The Rising Cost of Consumer Attention: Why You Should Care, and What You Can Do about It." Harvard Business School Working Paper, No. 14-055, January 2014.
  • 07 Mar 2000
  • Research & Ideas

Putting Health Care Consumers in the Driver’s Seat

one of four topics: different models of consumer-driven health care; the role of consumer-driven health care in supporting innovative solutions to chronic problems in the industry; the new breed of consumer information View Details
Keywords: by Staff; Health
  • Web

Buy Now, Pay Later: Credit in a Consumer Society

HBS Quick Links MBA Executive Education Doctoral Programs Faculty and Research Alumni HBS Publishing Site Index HBS Home Contact Us Map/Directions Introduction Credit in Pre-Industrial Society Credit and the... View Details
  • May 2008
  • Teaching Note

Disney Consumer Products: Marketing Nutrition to Children (TN)

By: David E. Bell and Mary L. Shelman
Teaching Note for [507-006]. View Details
Keywords: Partners and Partnerships; Food; Age; Health Pandemics; Nutrition; Consumer Products Industry; Consumer Products Industry
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Bell, David E., and Mary L. Shelman. "Disney Consumer Products: Marketing Nutrition to Children (TN)." Harvard Business School Teaching Note 508-078, May 2008.
  • February 2014
  • Case

Arcos Dorados: How to Lead and From Where

By: Krishna Palepu and Gustavo Herrero
Acros Dorados, an Argentina-based multinational, is facing new organizational challenges as it seeks to build on its recent turnaround, and grow in Brazil and Mexico. Woods Staton and his management team have to make some hard decisions on how to structure and lead the... View Details
Keywords: Execution; Restaurant; Consumer; Emerging Markets; Strategy; Latin America
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Palepu, Krishna, and Gustavo Herrero. "Arcos Dorados: How to Lead and From Where." Harvard Business School Case 114-059, February 2014.

    Defending the Markers of Masculinity: Consumer Resistance to Brand Gender-Bending

    I study the Porsche Cayenne SUV launch to ethnographically analyze how men consuming a gendered brand respond to perceived brand gender contamination. The consumers' communal gender work in a Porsche brand community is analyzed to uncover brand gender contamination's... View Details
    • 2002
    • Chapter

    Strategic Uncertainty and the Future of Electronic Consumer Interaction: Developing Scenarios, Adapting Strategies

    By: Stephen P. Bradley and Eric K. Clemons
    Keywords: Internet and the Web; Risk and Uncertainty; Strategy
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    Bradley, Stephen P., and Eric K. Clemons. "Strategic Uncertainty and the Future of Electronic Consumer Interaction: Developing Scenarios, Adapting Strategies." Chap. 4 in Digital Marketing: Global Strategies from the World's Leading Experts, edited by Jerry Wind and Vijay Mahajan, 78–101. New York: John Wiley & Sons, 2002.
    • February 2001 (Revised October 2002)
    • Teaching Note

    Michael Dell: Winning on the Demand Side of the Information Revolution TN

    By: Nancy F. Koehn
    Teaching Note for (801-363). View Details
    Keywords: Demand and Consumers; Information
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    Koehn, Nancy F. "Michael Dell: Winning on the Demand Side of the Information Revolution TN." Harvard Business School Teaching Note 801-378, February 2001. (Revised October 2002.)
    • April 24, 2023
    • Article

    In the COVID Era, Why Corporate Benefits Demand CEO/CFO Leadership

    By: Regina E. Herzlinger
    The expectation that employers provide their employees’ health benefits has been around since World War II. Unfortunately, although today’s employees expect employers to treat them as individuals, ease their experiences, prioritize their wellbeing, and control cost,... View Details
    Keywords: COVID; COVID-19 Pandemic; CEO; Leadership; Health Insurance; Benefits; CFO; Compensation and Benefits
    Citation
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    Herzlinger, Regina E. "In the COVID Era, Why Corporate Benefits Demand CEO/CFO Leadership." CMR Insights (April 24, 2023).
    • 1980
    • Article

    Consumer Impulse Purchase and Credit Card Usage: An Empirical Examination Using the Log Linear Model

    By: Rohit Deshpandé and S. Krishnan
    Most of the work in impulse purchase behavior has investigated the association of socioeconomic variables and unplanned purchases with equivocal results. This paper examines the interrelationship between impulse purchases, credit card usage, cost of items bought, and... View Details
    Keywords: Consumer Behavior; Mathematical Methods; Credit Cards; Income
    Citation
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    Deshpandé, Rohit, and S. Krishnan. "Consumer Impulse Purchase and Credit Card Usage: An Empirical Examination Using the Log Linear Model." Advances in Consumer Research 7 (1980): 792–795.
    • 21 Jul 2021
    • News

    Chipmakers Betting Demand Will Maintain When Capacity Added: Willy Shih

    • 20 Jun 2018
    • News

    Graphic images speak to consumers of sugary drinks

    • 2002
    • Working Paper

    Asset Allocation and Asset Location: Household Evidence from the Survey of Consumer Finances

    Citation
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    Bergstresser, Daniel B., and James Poterba. "Asset Allocation and Asset Location: Household Evidence from the Survey of Consumer Finances." Harvard Business School Working Paper, No. 03-047, September 2002.
    • February 1996
    • Case

    Spartan Stores Incorporated: Reengineering for Efficient Consumer Response

    Describes an effort to rationalize operations at a leading grocery wholesaler, enabled by information systems. Spartan Stores, Inc., is cooperatively owned by its 238 retailers and, through training, consulting, systems support, and cost of goods efficiencies, strives... View Details
    Keywords: Business or Company Management; Restructuring; Information Technology
    Citation
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    McKenney, James L., and William Schiano. "Spartan Stores Incorporated: Reengineering for Efficient Consumer Response." Harvard Business School Case 396-263, February 1996.
    • 01 Jun 2022
    • News

    Elon Musk Demands Tesla Employees Show Up to the Office Full-Time

    • 2015
    • Chapter

    Framing the Game: How Brands' Relationships with Their Competitors Affect Consumer Preference

    By: Neeru Paharia, Jill Avery and Anat Keinan
    In this chapter, we explore how brands' relationships with their competitors affect consumers' preferences. Through a series of experiments, we show that the competitive context in which a brand operates can affect consumers' purchase interest and purchase frequency.... View Details
    Keywords: Brand Management; CRM; Customer Relationship Management; Marketing Strategy; Marketing; Brands and Branding; Customer Focus and Relationships; Competition; Consumer Products Industry
    Citation
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    Paharia, Neeru, Jill Avery, and Anat Keinan. "Framing the Game: How Brands' Relationships with Their Competitors Affect Consumer Preference." Chap. 2 in Strong Brands, Strong Relationships, edited by Susan Fournier, Michael Breazeale, and Jill Avery. Abingdon, UK: Routledge, 2015.
    • Article

    Identifying the Demand for Features: An Application to Mainframe Computers

    By: Ken Brown and Shane Greenstein
    Citation
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    Brown, Ken, and Shane Greenstein. "Identifying the Demand for Features: An Application to Mainframe Computers." Economics of Innovation and New Technology 9, no. 4 (2000): 353–383.
    • 1979
    • Chapter

    Identifiability of the von Neumann-Morgenstern Utility Function from Asset Demands

    By: Jerry R. Green, Lawrence J. Lau and Heraklis Polemarchakis
    Citation
    Related
    Green, Jerry R., Lawrence J. Lau, and Heraklis Polemarchakis. "Identifiability of the von Neumann-Morgenstern Utility Function from Asset Demands." In General Equilibrium, Growth and Trade: Essays in Honor of Lionel McKenzie, edited by Jerry R. Green and José Alexandre Scheinkman. New York: Academic Press, 1979.
    • 28 Jun 2016
    • News

    US consumers remain resilient, even as UK uncertainty swirls, retail execs say

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