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Publications

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  • All HBS Web  (1,012)
    • News  (213)
    • Research  (596)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (171)

Show Results For

  • All HBS Web  (1,012)
    • News  (213)
    • Research  (596)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (171)
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  • 24 Apr 2012
  • First Look

First Look: April 24

experts' ability to combine and balance these two processes, we distinguish analytically among four positions of influence they can occupy-compliance expert, technical champion, trusted advisor, and engaged toolmaker-and trace the... View Details
Keywords: Carmen Nobel
  • 25 Oct 2016
  • First Look

October 25, 2016

analysts, to consumers—need to know about how new products and services are expected to perform in the marketplace. The book develops a compelling framework that connects the rich academic knowledge on innovation diffusion with that on View Details
Keywords: Sean Silverthorne
  • 13 Apr 2010
  • First Look

First Look: April 13

Publication:Manufacturing and Service Operations Management (forthcoming) Abstract We empirically document factors that influence how local operating managers use discretion to balance the tradeoff between service capacity costs and View Details
Keywords: Martha Lagace
  • 12 Oct 1999
  • Research & Ideas

Value Judgments: Business Ethics Across Borders

organizational values and business ethics, Paine focused on U.S. companies engaged in business principally at home. But faced with an increasing number of questions from international students about whether U.S. standards and values... View Details
Keywords: by Judith A. Ross
  • 30 Sep 2013
  • Research & Ideas

Do Mergers Hurt Product Quality?

comparative consumer product reviews since 1936. The publication ranks competitive brands according to quality, based on in-house testing and customer surveys, and publishes the products' retail prices. "Decades of data, just staring... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

5,000 board members from around the world to find out. We found that, overall, innovation does not rank as a top strategic challenge for the majority of boards. Although directors in certain industries are more cognizant of the threat of disruption, the widespread lack... View Details
Keywords: Dina Gerdeman
  • 22 Aug 2017
  • First Look

First Look at New Research and Ideas, August 23

characteristics for investors that could act as stewards of the commons. Social pressure fueled by small socially responsible investment funds and nonprofit organizations and customer pressure from individual investors are critical in... View Details
Keywords: Sean Silverthorne
  • 28 Jun 2011
  • First Look

First Look: June 28

enhanced stakeholder engagement through CSR, and reduced informational asymmetries, due to increased transparency through non-financial reporting. Using a large cross-section of firms, we show that firms with better CSR performance face... View Details
Keywords: Sean Silverthorne
  • 21 Dec 2010
  • First Look

First Look: December 21

found that managers engage in redundant communication; that is, they send the same message to the same recipient through two or more unique media sequentially. Given how busy most managers are, and how much information their subordinates... View Details
  • 29 Sep 2009
  • First Look

First Look: September 29

Third Edition of Commentaries and Cases on the Law of Business Organization continues to provide a refreshingly accessible economic analysis perspective. The distinguished team of authors introduces and explains economic concepts in a way that makes this sophisticated... View Details
Keywords: Martha Lagace
  • 28 Jul 2014
  • Research & Ideas

Eyes Shut: The Consequences of Not Noticing

indirect actions” The flip side of Walmart's policy of providing everyday low prices to its customers is its goal of securing everyday low costs for Walmart. The guideline given to Walmart buyers is to achieve low costs, a motto that its... View Details
Keywords: by Max H. Bazerman; Retail
  • 07 Jul 2009
  • First Look

First Look: July 7

so-called "enrollment crisis" in IS education, especially with the generation of "digital natives" who have come of age in an environment crowded with engaging approaches to communication and entertainment that compete... View Details
Keywords: Martha Lagace
  • 17 Feb 2009
  • Research & Ideas

What’s Good about Quiet Rule-Breaking

discreet but regular ways for staff and supervisors to engage in officially forbidden yet tolerated practices at work. "Gray zones emerge when official company rules are repeatedly broken with, at minimum, a supervisor's tacit or... View Details
Keywords: by Martha Lagace
  • 16 Feb 2016
  • First Look

February 16, 2016

frog design, LUMA Institute), we have developed a semester long, cross-disciplinary, “doing” course that presents students with a conceptual framework for a human-centered innovation process and provides them with tools for engaging in... View Details
Keywords: Sean Silverthorne
  • 20 May 2013
  • Op-Ed

Making America an Industrial Powerhouse Again

commercial R&D efforts by pharmaceutical, biotechnology, diagnostics, and agricultural companies. The latter was a very specific commercial bet. Placing these commercial bets requires a depth of understanding of markets and customers... View Details
Keywords: by Gary Pisano; Manufacturing
  • 16 Dec 2014
  • First Look

First Look: December 16

Evidence from Randomized Survey Experiments By: Kuziemko, Ilyana, Michael I. Norton, Emmanuel Saez, and Stefanie Stantcheva Abstract—We analyze randomized online survey experiments providing interactive, customized information on U.S.... View Details
Keywords: Sean Silverthorne
  • 24 May 2004
  • Research & Ideas

When Reputation Trumps Regulation

customers and business partners). Q: Could you elaborate more on this point that firms might choose to follow the rules when they cross-list on a U.S. exchange not because they're concerned about repercussions, but because of the business... View Details
Keywords: by Ann Cullen
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

searching, reasoning, and learning. In health care, AI assists doctors in diagnosing diseases, prescribing optimal treatment plans, and enhancing patient engagement with personalized approaches. Additionally, AI can handle administrative... View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 03 Aug 2010
  • First Look

First Look: August 3

employees are more likely to speak up and offer solutions when organizations launch information campaigns to promote process improvement and when managers engage in process-improvement activities themselves. We test our hypotheses in the... View Details
Keywords: Martha Lagace
  • 01 Jul 2019
  • What Do You Think?

Are Super Stretch Goals Only for the Very Young?

with the results of their study of companies capable of achieving success over long periods. These visionary companies, when compared with their comparison counterparts, employed BHAGS (“Big Hairy Audacious Goals”). As they put it, “Like the moon mission A BHAG View Details
Keywords: by James Heskett
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