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  • All HBS Web  (870)
    • News  (51)
    • Research  (734)
    • Events  (1)
    • Multimedia  (3)
  • Faculty Publications  (449)

Show Results For

  • All HBS Web  (870)
    • News  (51)
    • Research  (734)
    • Events  (1)
    • Multimedia  (3)
  • Faculty Publications  (449)
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  • 22 Jun 2011
  • Sharpening Your Skills

Sharpening Your Skills: Motivation

professor Rohit Deshpandé looks at the hotel's customer-centered culture and value system. Can Employers Promote Moral Behavior? The Importance of 'Don't' in Inducing Ethical Employee Behavior Professors Francesca Gino and Joshua D.... View Details
Keywords: Re: Multiple Faculty
  • 19 Jul 2011
  • Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

The News Corporation/News of the World scandal has been described as a case study in bad management. What was there about the company's organizational culture that led to "Murdoch's Mess"? Professor Michel Anteby, who studies... View Details
Keywords: by Staff; Journalism & News; Publishing
  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

effect of balance is noteworthy in that it creates considerable support for proposals even when survey respondents are told that a majority of Israelis and Palestinians oppose the deal. Leveraging Consumer Psychology to Make It Easier to... View Details
Keywords: Sean Silverthorne
  • Article

Technology, Identity, and Inertia: Through the Lens of 'The Digital Photography Company'

By: Mary Tripsas
Organizations often experience difficulty when pursuing new technology. Large bodies of research have examined the behavioral, social, and cognitive forces that underlie this phenomenon; however, the role of an organization's identity remains relatively unexplored.... View Details
Keywords: Change Management; Disruptive Innovation; Organizational Culture; Behavior; Cognition and Thinking; Identity; Perception; Technology Adoption
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Tripsas, Mary. "Technology, Identity, and Inertia: Through the Lens of 'The Digital Photography Company'." Organization Science 20, no. 2 (March–April 2009): 441–460.
  • August 1995
  • Case

Slade Plating Department, The

By: Linda A. Hill
Describes a conflict between the values and norms of a segment of an internal social system and those of management and the wider culture. Includes decision opportunity. A rewritten version of an earlier case. View Details
Keywords: Conflict and Resolution; Values and Beliefs; Organizational Culture; Decision Making
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Hill, Linda A. "Slade Plating Department, The." Harvard Business School Case 496-018, August 1995.
  • 09 Oct 2001
  • Research & Ideas

Five Questions for Paul Lawrence and Nitin Nohria

leaders were all able to create and sustain a corporate culture that allowed their employees opportunities to express and fulfill all four drives. They were hard drivers of performance-constantly pushing their companies to win and acquire... View Details
Keywords: by Sean Silverthorne
  • 14 May 2008
  • Research & Ideas

Getting Down to the Business of Creativity

not just a moment to praise or reprimand; and establish a culture where people are treated with respect. Amabile says that the study of creativity at business schools is a relatively new phenomenon, dating back to the 1980s or so.... View Details
Keywords: by Julia Hanna; Retail; Apparel & Accessories; Fashion; Entertainment & Recreation
  • 2014
  • Other Article

Communicating Change: When Identity Becomes a Source of Vulnerability for Institutional Challengers

By: Ryann Elizabeth Manning, Julie Battilana and Lakshmi Ramarajan
Social movements challenge institutions through two related communication processes: articulating collective action frames and constructing collective movement identity. We argue that frames not only express movement identity, but also provide openings through which... View Details
Keywords: Identity Threat; Institutional Change; Social Movements; Framing; Social Issues; Identity; Organizational Culture; Change
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Manning, Ryann Elizabeth, Julie Battilana, and Lakshmi Ramarajan. "Communicating Change: When Identity Becomes a Source of Vulnerability for Institutional Challengers." Academy of Management Annual Meeting Proceedings (2014): 453–458.
  • 1991
  • Chapter

Organizational Decision Support: An Interacting Team Perspective

By: L. M. Applegate and J. Henderson
Keywords: Groups and Teams; Decisions; Social and Collaborative Networks; Organizational Culture
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Applegate, L. M., and J. Henderson. "Organizational Decision Support: An Interacting Team Perspective." In Information Systems and Decision Processes, edited by Edward A. Stohr and Benn R Konsynski. IEEE Computer Society Press, 1991, Farsi ed.
  • 2005
  • Working Paper

Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations

By: James R. Detert and Amy C. Edmondson
This article examines, in a series of three studies, how people working in organizational hierarchies wrestle with the challenge of upward voice. We first undertook in-depth exploratory research in a knowledge-intensive multinational corporation in which employee input... View Details
Keywords: Prejudice and Bias; Working Conditions; Knowledge Management; Attitudes; Organizational Culture
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Detert, James R., and Amy C. Edmondson. "Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations." Harvard Business School Working Paper, No. 06-024, December 2005. (Revised October 2006, December 2008.)
  • 29 May 2014
  • Research & Ideas

Research Symposium 2014

intrusive, and negative." That wariness is costly, because feedback from the front lines is often vital to improving business practices and safety measures. With that in mind, Edmondson discussed how to foster a workplace culture of open... View Details
Keywords: by Carmen Nobel; Accounting; Health
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

leaders—there are plenty of fine people who can lead an organization. What these two did, as you point out, was create a culture around the mission of their organizations. Their employees live the mission in their work How do you teach... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • 01 Jun 2016
  • Working Paper Summaries

Motivating Effort in Contributing to Public Goods Inside Organizations: Field Experimental Evidence

Keywords: by Andrea Blasco, Olivia S. Jung, Karim R. Lakhani, and Michael E. Menietti
  • 20 Jan 2003
  • Research & Ideas

Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School

can spoil the barrel, I think we have to look at the nature of the barrel, not just the apples. Organizational design, structure, and culture do play a role and almost always have in corporate scandals. Companies that get into trouble... View Details
Keywords: by Garry Emmons
  • 16 Apr 2013
  • First Look

First Look: April 16

Social Psychology Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal By: Aknin, Lara B., Christopher P. Barrington-Leigh, Elizabeth W. Dunn, John F. Helliwell, Justine... View Details
Keywords: Sean Silverthorne
  • 1988
  • Foreword

Assessing Organizational Climates for Creativity and Innovation: Methodological Review of Large Company Audits

By: R. M. Burnside, T. M. Amabile and S. S. Gryskiewicz
Keywords: Creativity; Organizational Culture; Accounting Audits; Innovation and Invention
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Burnside, R. M., T. M. Amabile, and S. S. Gryskiewicz. "Assessing Organizational Climates for Creativity and Innovation: Methodological Review of Large Company Audits." Foreword to New Directions in Creative and Innovative Management, edited by Y. Ijiri and R. L. Kuhn. Cambridge, MA: Ballinger Publishing Company, 1988.
  • September 2023 (Revised December 2023)
  • Case

Twiddy & Company: Trust in a Chaotic Environment

By: Sandra J. Sucher, Shalene Gupta and Tom Quinn
Twiddy & Company, known for Southern hospitality rooted in personal interactions, needed to adjust to contactless remote customer service as fear of the contagious virus prevented person-to-person contact. Local elected officials, in a bid to stop tourists from... View Details
Keywords: Trust; Health Pandemics; Organizational Culture; Disruption; Government Legislation; Transportation; Tourism Industry; North Carolina; United States
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Sucher, Sandra J., Shalene Gupta, and Tom Quinn. "Twiddy & Company: Trust in a Chaotic Environment." Harvard Business School Case 324-021, September 2023. (Revised December 2023.)
  • 17 May 2011
  • First Look

First Look: May 17

reflected both home country subsidies for wind energy and strong local content policies, while successful firms pursued successful strategies to acquire technologies and develop their own capabilities. Download the paper: http://www.hbs.edu/research/pdf/11-112.pdf The... View Details
Keywords: Sean Silverthorne
  • February 2009
  • Article

Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting

By: Lisa D. Ordonez, Maurice E. Schweitzer, Adam D. Galinsky and Max H. Bazerman
Goal setting is one of the most replicated and influential paradigms in the management literature. Hundreds of studies conducted in numerous countries and contexts have consistently demonstrated that setting specific, challenging goals can powerfully drive behavior and... View Details
Keywords: Goals and Objectives; Management Practices and Processes; Organizational Culture; Performance Improvement; Behavior; Motivation and Incentives
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Ordonez, Lisa D., Maurice E. Schweitzer, Adam D. Galinsky, and Max H. Bazerman. "Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting." Academy of Management Perspectives 23, no. 1 (February 2009).
  • 21 Feb 2012
  • Research & Ideas

Leadership Program for Women Targets Subtle Promotion Biases

organization, but was far from broken. "Women's progress has really leveled off, and has been stuck for at least 10 years," says Robin J. Ely, the Warren Alpert Professor of Business Administration at Harvard Business School and senior associate dean for... View Details
Keywords: by Maggie Starvish
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