Critical Performance Variables - Publications - Faculty & Research

03 Mar 2023
Research & Ideas

When Showing Know-How Backfires for Women Managers

in front of direct reports to demonstrate competence and combat negative stereotypes about their abilities. But, these displays came at the expense of less visible office work that is critical to their businesses’ performance. Her... View Details

Keywords: by Kara Baskin; Retail; Consumer Products

24 Apr 2017
Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

team to deliver strong near-term performance while continuing to invest in her transformation strategy. Nooyi’s arch-rival, Coca-Cola CEO Muhtar Kent, decided instead to concentrate on sugar-based soft drinks while ignoring these obvious... View Details

Keywords: by Bill George; Auto; Food & Beverage

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Online Business Courses & Certifications | HBS Online

Pay by July 24 $1,850 Certificate Earn a Certificate of Specialization by taking three courses in this subject area within 18 months. Strategy Identify business goals, make critical decisions, organize for innovation, and help teams... View Details

28 Mar 2024
News

Rooms with a View

creating a talent pipeline and reducing turnover by as much as 40 percent. Rating an employee’s individual performance is a complicated question, Mirza explains, because of the variables inherent in the... View Details

Keywords: April White; photos by Christina Gandolfo; Hospitality

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Leadership - Faculty & Research

and access to real-time data. But less transparent work environments can yield more-transparent employees. Employees perform better when they can try out new ideas and approaches within certain zones of privacy. Organizations allow them... View Details

01 Sep 2023
News

Solving for Z

survey found that younger employees report “more overall stress and work-related burnout than older groups”—factors that can hurt performance and contribute to job hopping. A 2022 survey by Deloitte found that stress and burnout levels... View Details

Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government

Research Summary

Overview

The overarching goal of my research is to produce works that are influential and informative to both academics and practitioners in the field of operations management. To accomplish this, I collaborate with industry partners who provide knowledge about their field,... View Details

December 2022
Article

Divergence Between Employer and Employee Understandings of Passion: Theory and Implications for Future Research

By: Jon M. Jachimowicz and Hannah Weisman

There is an increasingly prevalent expectation in contemporary society that employees be passionate for their work. Here, we suggest that employers and employees can have different understandings of passion that potentially conflict. More specifically, we argue that... View Details

Keywords: Employee Relationship Management; Human Capital; Performance Effectiveness; Management Style

Citation

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HBS - The year in Review

partnership. Digital Data Design Institute at Harvard Advanced The structure of the Digital Data Design Institute at Harvard (D^3) encompasses research programs and embedded labs driving foundational and applied research on topics View Details

18 Oct 2022
Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

algorithm perpetuates this. Another source of bias is incomplete or unrepresentative information. A famous example is facial recognition. If I use mostly photos of white men to train the machine to learn facial recognition, the machine will View Details

Keywords: by Rachel Layne

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Profiles - MBA

covered by insurance, I saw the critical role technology can play in bridging gaps in healthcare accessibility, inspiring me to develop software to help patients like my dad monitor their illnesses from home. While healthcare software is... View Details

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Loan Reduction - Entrepreneurship

uploaded within the online application: Executive Summary— a narrative summary of your venture and plans (approximately 1,000 to 1,200 words) with a focus on critical milestones and key decision-points. Please address the topics outlined... View Details

11 Apr 2007
Research & Ideas

Adding Time to Activity-Based Costing

error-prone by using employees' subjective time estimates. Also, in the mid-1980s, we failed to fully understand the critical role played by capacity when estimating cost driver rates. The insight about the central role for capacity did... View Details

Keywords: by Sarah Jane Gilbert

June 2024
Case

Aidoc: Building a Hospital-Centric AI Platform

By: Ariel D. Stern and Susan Pinckney

In 2023, Israel-based AI health care company Aidoc evaluated its future. The company, founded in 2016, had grown from commercializing a single AI product for radiologists to a software platform that could detect 20 conditions and immediately notify care teams of... View Details

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11 Apr 2023
Research & Ideas

Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide

benchmark somebody's performance for pay? If the benchmark keeps changing, it complicates several things. So there’s a simple advantage that comes from using standard frameworks. Awada: I take a much more practical view. In the last five... View Details

Keywords: by Danielle Kost; Consumer Products; Real Estate; Financial Services; Retail

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Financial Accounting Online Course | HBS Online

decisions Value a venture, project, or investment opportunity and perform a sensitivity analysis Who Will Benefit College Students and Recent Graduates Those Considering an MBA Mid-Career Professionals Learn the language of business... View Details

19 Jun 2007
First Look

First Look: June 19, 2007

Human beings are critical to the functioning of the vast majority of operating systems, influencing both the way these systems work and how they perform. Yet most formal analytical models of operations assume that the people who... View Details

Keywords: Martha Lagace

04 May 2021
Book

Best Buy: How Human Connection Saved a Failing Retailer

store.” Instead, the sales associates—nicknamed “blue shirts” after Best Buy’s trademark royal-blue collared shirts—brought the injured T. rex to a service counter and performed “surgery” on the toy as they surreptitiously traded it out... View Details

Keywords: by Michael Blanding; Retail

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Publications - Institute For Strategy And Competitiveness

MHS, FACS, FRCSC, Mary Witkowski, MD, MBA This article describes the challenges and solutions in determining whether a patient’s treatment has been successful. Such an assessment depends on multiple factors, including the patient’s pretreatment status; the... View Details

14 May 2013
First Look

First Look: May 14

But, surprisingly, athletic success impacts applications even among academically stronger students. 2006 Harvard Business Review The Performance Frontier: Innovating for a Sustainable Strategy By: Eccles, Robert G., and George Serafeim... View Details

Keywords: Sean Silverthorne

Publications