Creating Connections - Publications - Faculty & Research

02 Feb 2015
Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

commercials, for example, have traditionally gone together—the former creating value for the consumer, the latter capturing it for the company. When TiVo came along, it allowed viewers to record the shows they wanted without all of those... View Details

Keywords: by Michael Blanding

25 Sep 2000
Research & Ideas

More Than the Sum of Its Parts: The Impact of Modularity on the Computer Industry

specialized groups working independently of one another. The 'modules' could then be connected and (in theory at least) would function seamlessly, as long as they conformed to a predetermined set of design rules." In addition, module... View Details

Keywords: by Staff; Computer; Consumer Products; Technology

05 May 2015
First Look

First Look: May 5

Publications May 2015 Corporate Stewardship: Organizing for Sustainable Effectiveness Leading Socially Responsible, Value-Creating Corporations By: Brown, Daniel, and Rakesh Khurana Abstract—We explore the role of the corporate leader in View Details

Keywords: Carmen Nobel

18 Apr 2019
Research & Ideas

Open Innovation Contestants Build AI-Based Cancer Tool

Professor of Business Administration, and colleagues Dr. Eva Guinan and Jin Paik more about the study and results. They are referred to as the LISH team below. Martha Lagace: How did you learn about the problem and connect with... View Details

Keywords: by Martha Lagace; Health; Medical Devices & Supplies

27 Sep 2004
Research & Ideas

IBM Finds Profit in Diversity

task forces' progress at various junctures to IBM's Worldwide Management Council. Gerstner and Childs followed up with the task force sponsors to ensure that the groups were gathering meaningful information and connecting it to the... View Details

Keywords: by David A. Thomas

16 Apr 2013
First Look

First Look: April 16

integrated services to corporate clients in 2001, JLL created Corporate Solutions, a group that aimed to draw connections between JLL's semi-autonomous service lines. Despite initial success, by 2005 the... View Details

Keywords: Sean Silverthorne

12 Jan 2010
First Look

First Look: Jan. 12

explanatory factor is the impact that commodities have on the capacity to pay. We use a newly created database with state-level fiscal and risk premium data for Brazil states between 1891 and 1930 to show that Brazilian states with... View Details

Keywords: Martha Lagace

30 Apr 2001
Research & Ideas

Entering the Age of Alliances

competencies of each partner and create two-way value is evidenced by, among others, the collaboration between The College Fund (UNCF) and Merck. UNCF, the largest and oldest minority educational assistance organization in the United... View Details

Keywords: by James Austin

09 Aug 2004
Research & Ideas

A Diagnostic for Disruptive Innovation

airlines, discount retailers, and index mutual funds all created growth by offering overserved customers "good enough" functionality at lower prices. New-market disruptive innovations connect with... View Details

Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring

12 Nov 2018
Research & Ideas

'Always On' Isn't Always Best for Team Decision-Making

gradyreese Always on, always connected isn’t always better when it comes to solving problems at work. In fact, teams get better results when they collaborate only intermittently, according to recent research. Insights on work... View Details

Keywords: by Roberta Holland

01 Aug 2000
Research & Ideas

A Latin American Vision: New HBS Research Center Opens

able to share in the intellectual capital they have created. "We believe that over time, the quality of the work being created throughout the region merits sharing and merits utilization." In the Center's early planning phases,... View Details

Keywords: by Martha Lagace

07 Sep 2020
Research & Ideas

How to Help Small Businesses Survive COVID's Next Phase

services, Mills says, citing the experience of milliner Linda Pagan, owner of The Hat Shop in New York. “She decided to create these crazy videos and put them on Instagram, and they’ve taken off,” Mills says. “She still takes customer... View Details

Keywords: by Danielle Kost; Food & Beverage; Service

17 Jul 2018
First Look

New Research and Ideas, July 17, 2018

economy. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54694 in press Journal of Social and Personal Relationships Valuing Time Over Money Is Associated with Greater Social Connection By: Whillans, A.V., and Elizabeth... View Details

Keywords: Dina Gerdeman

05 Jan 2009
Research & Ideas

Most Popular Articles and Working Papers 2008

Here are the 20 most popular stories published by HBS Working Knowledge in 2008, and the five most-read working papers authored by HBS faculty. Most Popular Articles 1. Creating a Positive Professional Image (2005) In today's diverse... View Details

Keywords: by Staff

12 Oct 1999
Research & Ideas

Building Bridges: New Dimensions in Negotiation

Examples," Sebenius details how "3-D negotiation" provides practitioners with skills for effective dealmaking that create value on a sustainable basis. According to Sebenius, the first dimension of negotiation is by far the... View Details

Keywords: by Anita M. Harris

01 Oct 2001
What Do You Think?

Will Information Technology Really Turn Organizations Upside Down This Time?

Summing Up Do not read too much into a possible relationship between the development of information technology and the incidence of "upside-down" management. That's the overwhelming message from responses to the column raising questions about the possible... View Details

Keywords: by James Heskett

14 Feb 2017
First Look

First Look at New Research: February 14

Flows in the Global Economy Digital Labor Markets and Global Talent Flows By: Horton, John, William R. Kerr, and Christopher Stanton Abstract—We review the rapid development of digital labor markets that connect companies and contractors... View Details

Keywords: Sean Silverthorne

02 Apr 2014
What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

goods and services that have marginal costs approaching zero. I was reminded of this by an email from Sam Mayville, who wrote to me after reading that Airbnb, an Internet site connecting people seeking and supplying overnight... View Details

Keywords: by James Heskett; Service

29 Jan 2014
Research & Ideas

Super Bowl Ads for Multitaskers

with beautiful pictures, upbeat music, or dramatic lighting. Finally, emotion-focused ads do this by appealing to consumers' emotional attachment to the brand by personally connecting the product to how it will fit into their lives. (See... View Details

Keywords: by Michael Blanding; Advertising; Sports

29 Jun 2015
HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

admitted patients who were at high risk for readmission to the hospital. Patients at risk of being readmitted within 30 days of discharge have hospital staff members who work with them on managing medications and connecting them with... View Details

Keywords: by Dina Gerdeman; Health; Technology

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