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Show Results For
- All HBS Web
(1,652)
- People (3)
- News (316)
- Research (977)
- Events (17)
- Multimedia (5)
- Faculty Publications (400)
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- 04 Feb 2002
- Research & Ideas
How To Do Business in Islamic Countries
The business scene in the Islamic world may be as complex as its 1.3 billion people, but one rule is nevertheless quite straightforward for Westerners who want to do deals. "One thing you do not bring up is the Palestinian-Israeli... View Details
Keywords: by Martha Lagace
- July 2008 (Revised March 2010)
- Case
McDonald's Plan to Win (A)
By: Ramon Casadesus-Masanell, Karla Ingrid Gravis and Annette Kristine Rodriguez
As of 2007, McDonald's had made significant progress on its “Plan to Win,” and the company was rewarded by reaching an all-time high share price. However, McDonald's competitors had expanded beyond the typical fast food giants, such as Wendy's and Burger King, as... View Details
- 12 Sep 2022
- Research & Ideas
When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment
for the US space agency’s Astrobee system in 2018. Entries proposed solutions to technical issues with a robotic arm for Astrobee, a free-flying robot that handles inventory, documents astronauts’... View Details
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
reservation. With Marriott, it’s a manual system with software sprinkled in to make human processes more effective. But Airbnb is fundamentally digital. And that means every human bottleneck is pushed out. You have algorithms matching... View Details
Keywords: by Dina Gerdeman
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
various pieces of electronics, they would instead be bombarded with technical specifications. Furthermore, most women sought installation help from store staff but were turned away. Best Buy responded by reengineering the design of its... View Details
- 17 Sep 2013
- First Look
First Look: September 17
Wandering By: Giblin, Colleen, Carey K. Morewedge, and Michael I. Norton Abstract—The mind wanders, even when people are attempting to make complex decisions. We suggest that such mind wandering-allowing one's thoughts to wander until the... View Details
Keywords: Sean Silverthorne
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
described the limitations of their current system and gave an overview of their needs and expectations. After the presentation, a dialogue opened up between the executives and the prospective bidders. Representatives from consulting firm... View Details
Keywords: by Deepak Malhotra
- 09 Jul 2007
- Research & Ideas
Five Steps to Better Family Negotiations
dispute-resolution cases can help family negotiations to be productive while protecting family relationships. Some of the 5 principles of effective negotiation are easier for family members in family business systems to apply, and others... View Details
Keywords: by John A. Davis and Deepak Malhotra
- 14 Dec 2010
- First Look
First Look: Dec. 14
social comparison, overconfidence, and loss aversion reduce the viability of individual performance-based compensation systems and provides a framework that integrates insights from psychology and decision research into the traditional... View Details
Keywords: Sean Silverthorne
- 08 May 2012
- First Look
First Look: May 8
future, as well as the overall viability of the department store business model. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/412033-PDF-ENG A Glossary of Technical Terms Related to Bankruptcy in the U.S. Carliss Y. Baldwin,... View Details
Keywords: Carmen Nobel
- 14 Jan 2019
- Op-Ed
These 4 CEOs Created a New Standard of Leadership
Clinic’s historic mission of putting patients first. He prioritized Mayo’s focus on the most complex diseases patients faced, using its research to develop new treatments for many diseases. He reorganized Mayo into a single View Details
- 24 Feb 2022
- Op-Ed
Want to Prevent the Next Hospital Bed Crisis? Enlist the SEC
meeting surges in capacity and to explain how they derived that estimate. Transparency as a solution often fails because of a lack of enforcement or overly complex regulations. For example, when President Biden issued an executive order... View Details
- 19 Dec 2017
- First Look
New Research and Ideas, December 19, 2017
is likely to have a meaningful effect on health care spending patterns. In addition, precision medicines can change the expected profitability of therapies both by allowing more sophisticated pricing systems and potentially decreasing the... View Details
Keywords: Carmen Nobel
- 31 May 2004
- Research & Ideas
How Team Leaders Show Support–or Not
projects included new product development (e.g., a high-strength fabric; a home health aid, an electronic recording device), solving complex client problems (e.g., developing a database management system for... View Details
Keywords: by Martha Lagace
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
Fuller (@JosephBFuller) is a professor of management practice in the General Management unit and co-leads the School’s Managing the Future of Work initiative. Stephen P. Kaufman: Supply chain managers suddenly will have a much more difficult job The surprising length... View Details
Keywords: by Dina Gerdeman
- 02 Apr 2013
- First Look
First Look: April 2
conduct an empirical investigation on the impact of pooling tasks and resources on throughput times in a discretionary work setting. We use an Emergency Department's (ED) patient-level data (N = 234,334) from 2007 to 2010 to test our hypotheses. We find that when the... View Details
Keywords: Sean Silverthorne
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
Canal (1.5),the Bay Area Rapid Transport system (1.6), and the Washington Metro (1.8), although the Panama Canal's construction overruns do compare favorably to the Miami Metrorail (2.1), Boston's infamous Big Dig (2.9), and the... View Details
- 04 Oct 2011
- First Look
First Look: October 4
identify three major dimensions that characterize change in regulatory systems generally: priorities and incentives, bureaucratic alignment, and transparency and monitoring. Using these dimensions, we first unpack the mechanisms that... View Details
Keywords: Sean Silverthorne
- 11 May 2010
- First Look
First Look: May 11
that pursuing both chemicals and fuels added even more complexity to a business that was already executing multiple development steps in parallel. The case looks at the various strategic and operational decisions facing Melo as he planned... View Details
Keywords: Martha Lagace
- 07 Jun 2004
- Research & Ideas
What Drives Supply Chain Behavior?
in the design of the coordination system determines the complexity of each partner's role. The strategic and operational activities and the design of the coordinating system... View Details
Keywords: by Sarah Jane Johnston