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  • 17 Aug 2023
  • Research & Ideas

‘Not a Bunch of Weirdos’: Why Mainstream Investors Buy Crypto

want to consider doing so. Since the study suggests that crypto investing has edged into the mainstream, it means businesses are likely to see more consumer demand for spending of crypto as a currency in lieu of dollars View Details
Keywords: by Ben Rand
  • June 2020 (Revised October 2020)
  • Case

What Went Wrong with Boeing's 737 Max?

By: William W. George and Amram Migdal
This case describes the development of the Boeing 737 Max airplane model and the events leading up to two tragic plane crashes, in which a total of 346 people died: the crash of Lion Air flight 610 on October 29, 2018, in Indonesia, and the crash of Ethiopian Airlines... View Details
Keywords: Communication; Communication Intention and Meaning; Communication Strategy; Forms of Communication; Announcements; Decision Making; Decision Choices and Conditions; Judgments; Ethics; Moral Sensibility; Values and Beliefs; Globalization; Global Strategy; Governance; Corporate Accountability; Governance Controls; Human Resources; Resignation and Termination; Leadership; Leadership Style; Management; Business or Company Management; Crisis Management; Management Practices and Processes; Management Skills; Management Style; Management Systems; Risk Management; Time Management; Markets; Demand and Consumers; Digital Platforms; Supply and Industry; Duopoly and Oligopoly; Industry Structures; Operations; Product Development; Organizations; Organizational Change and Adaptation; Organizational Culture; Outcome or Result; Failure; Success; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Business and Government Relations; Business and Stakeholder Relations; Risk and Uncertainty; Safety; Strategy; Transportation; Air Transportation; Aerospace Industry; Air Transportation Industry; Africa; Ethiopia; Asia; Indonesia; North and Central America; United States; Seattle; Chicago
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  • 08 Dec 2009
  • First Look

First Look: Dec. 8

innovations by single user individuals or firms and open collaborative innovation projects. We analyze the design costs and architectures and View Details
Keywords: Martha Lagace
  • 07 Nov 2006
  • First Look

First Look: November 7, 2006

administrative, cultural, and corporate capital of the Ruhr, Germany's industrial heartland of smoke, coal, and steel. Art became a source of competitiveness. Through creative cooperative efforts, which we... View Details
Keywords: Sean Silverthorne
  • Web

Resumes & Cover Letters - Alumni

letter also conveys your personal communication style, tone, and professionalism. An effective employment letter should: Be targeted and personalized State why you are... View Details
  • 13 Feb 2007
  • First Look

First Look: February 13, 2007

realities of the global economy, fosters leadership, and uses citizen-diplomats to befriend moderates in troubled regions and business networks to ensure success in the major emerging economies; View Details
Keywords: Martha Lagace
  • Web

Browse All Articles, Research, & Case Studies - HBS Working Knowledge

New England, shares his journey from environmental science to state and federal leadership roles. He highlights how the clean energy transition in the United States is being driven by public policy, View Details
  • 25 Apr 2012
  • Research & Ideas

The Importance of Teaming

innovation are giving rise to even greater interdependence and thus demand even greater levels of collaboration and communication than ever before. Teaming is essential to an... View Details
Keywords: Re: Amy C. Edmondson
  • October 14, 2019
  • Article

Cracking the Code of Sustained Collaboration

By: Francesca Gino
When most organizations strive to increase collaboration, they approach it too narrowly: as a value to cultivate—not a skill to teach. So they create open offices, talk up collaboration as a corporate goal, and try to influence employees through other superficial means... View Details
Keywords: Collaboration; Listening; Empathy; Feedback; Organizational Culture; Interpersonal Communication; Training; Programs
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  • 17 Feb 2009
  • Research & Ideas

What’s Good about Quiet Rule-Breaking

to manage. A key assumption is that middle management exercises proper judgment in selectively exhibiting leniencies. Moral gray zones therefore rely on trust, at all levels, and might not be appropriate in all contexts. Strong... View Details
Keywords: by Martha Lagace
  • 15 May 2024
  • Research & Ideas

A Major Roadblock for Autonomous Cars: Motorists Believe They Drive Better

Think you’re a better driver than most people? You’re not alone. And you may be one reason self-driving cars haven’t taken off. About 77 percent of participants surveyed in a new study rated themselves superior to automated vehicles,... View Details
Keywords: by Rachel Layne; Transportation; Auto
  • 10 Jan 2023
  • Research & Ideas

How to Live Happier in 2023: Diversify Your Social Circle

relationships. The study offers new ideas for quiet quitters who are contemplating the meaning of happiness and fulfillment amid pandemic burnout. In addition to Norton, the authors include HBS doctoral... View Details
Keywords: by Michael Blanding
  • 07 Feb 2012
  • First Look

First Look: February 7

2011) Abstract In this paper, we assess the economic viability of innovation by producers relative to two increasingly important alternative models: innovations by single-user individuals or firms and open collaborative innovation. We... View Details
Keywords: Sean Silverthorne
  • September 2016
  • Article

Enhancing the Practical Relevance of Research

By: Michael W. Toffel
This article seeks to encourage scholars to conduct research that is more relevant to the decisions faced by managers and policymakers and addresses why research relevance matters, what relevance means in terms of a journal article, and how scholars can increase the... View Details
Keywords: Research Questions; Relevance; Rigor; Practice-based Research; Research; Communication; Media; Education Industry
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  • 31 Oct 2022
  • Research & Ideas

Why the Largest Minority Group Faces the Most Hate—and How to Push Back

because it sends you a more concise measure of how likely a minority group is to frighten the majority.” Against a backdrop of interest among companies in racial equity and inclusion, Tabellini’s research offers valuable clues for... View Details
Keywords: by Pamela Reynolds
  • Web

Apply to PRIMO - Doctoral

successful application will demonstrate the following: A strong dedication to developing or furthering academic interest and excellence in business research; The ability and desire to participate... View Details
  • 12 May 2021
  • News

The Hard Truth About Being a CEO

  • 21 Nov 2023
  • Research & Ideas

Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

involves telling ourselves positive narratives to help us cope with challenging situations, a strategy often called reappraisal. Similarly, achieving a sense of calm in a group setting often hinges on a leader’s ability to reconceptualize the circumstances View Details
Keywords: by Kristen Senz
  • October 14, 2019
  • Article

The Truth About Open Offices: There Are Reasons Why They Don't Produce the Desired Interactions

By: Ethan Bernstein and Ben Waber
It’s never been easier for workers to collaborate—or so it seems. Open, flexible, activity-based spaces are displacing cubicles, making people more visible. Messaging is displacing phone calls, making people more accessible. Enterprise social media such as Slack and... View Details
Keywords: Buildings and Facilities; Interpersonal Communication; Communication Technology; Design; Human Resources; Performance Productivity; Organizational Design
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  • 07 Jul 2021
  • Book

Good News for Disgraced Companies: You Can Regain Trust

because the goals conflict,” Sucher says. Means: A company’s means are not merely its business methods, but whether it takes “the fair path to get there,” Sucher says, in creating equitable practices for employees View Details
Keywords: by Lane Lambert