Capacity - Publications - Faculty & Research

06 Aug 2012
Research & Ideas

Strategic Intelligence: Adapt or Die

essentially use history as a research tool to understand why some succeeded on an ongoing basis and others failed. Q: What do you mean by the term "strategic intelligence," and why is it so important? A: I define strategic intelligence as the View Details

Keywords: by Michael Blanding

09 Sep 2015
Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

recovery. He explained that during the recession suppliers would also be laying off workers, which limited their capacity to respond once the recession ended. Honeywell made arrangements—during the Great Recession—to be “first in line”... View Details

Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics

07 Jul 2003
What Do You Think?

Can We Have Too Much Productivity Improvement?

today, as China and to a lesser extent India are providing huge capacity additions to the global markets." Still others suggested that the benefits to society of productivity increases might depend on what they are used for. As Sean... View Details

Keywords: by James Heskett

24 Aug 2020
Research & Ideas

How Much Will Remote Work Continue After the Pandemic?

that require more education have a higher capacity to become remote jobs, highlighting concerns about inequality. “The NABE firms seem to have more remote-working, likely due to the fact that more of these firms are in white collar... View Details

Keywords: by Kristen Senz

17 Nov 2020
Research & Ideas

Why a Blended Workforce May Be Key to Lasting Competitive Advantage

In recent years, companies have been anxious about the lack of skilled workers to fill pivotal jobs. But then came COVID-19 and a subsequent recession. The ensuing business turmoil and record-high unemployment may have temporarily distracted companies from their... View Details

Keywords: by Joseph B. Fuller

18 Apr 2000
Research & Ideas

Learning in Action

layout that would optimize product flow and plant capacity — critical to reducing process time — and made extensive use of simulations to generate insights. They created Cardboard City, a three dimensional model of a manufacturing cell... View Details

Keywords: by David A. Garvin

14 Jul 2003
Research & Ideas

Understaffed and Overworked: What Now?

50 percent bottom-line improvement during the next year. To do this, Andrus knew she would need a focused and dedicated team. What she had was an overburdened one. In fact, a company survey showed that 60 percent of Andrus's 48 reports believed that they were working... View Details

Keywords: by Paul Michelman

01 Sep 2006
What Do You Think?

Are We Ready for Self-Management?

One self-managed team, for example, developed a program called "aces in your places," in which team members assumed jobs they wanted to learn during slack business hours, then took their "battle stations" to achieve maximum View Details

Keywords: by James Heskett

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

make sure we understand how firms ought to be responding to these concerns,” Amano says. Managers, in the meantime, must rely on their own insight and experience to find the answer to that question and others. They also need to keep their expectations realistic when it... View Details

Keywords: by Kristen Senz

25 Mar 2019
Research & Ideas

The Secret Life of Supply Chains

everything they do. “New technologies in the supply chain, such as artificial intelligence, have the capacity to similarly ripple through the economy in a way that consumer products simply can’t.” The supply chain economy leads to... View Details

Keywords: by Michael Blanding; Manufacturing; Service

01 Jul 2015
Research & Ideas

A Bank That Takes Parmesan as Collateral: The Cheese Stands a Loan

typical loan-to-value ratio is 70 to 80 percent, which cushions the bank against market price fluctuations and product degradation. A Credem subsidiary, Magazziini Generali delle Tagliate, keeps the pungent collateral in two bank-owned warehouses that offer storage... View Details

Keywords: by Carmen Nobel; Banking; Food & Beverage

28 May 2020
Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

economic recovery. Will any of these positive developments materialize? The fact is, forecasting the number of bankruptcies presents the same modeling challenges as forecasting the number COVID-19 cases. Absent any such relief, it may be necessary to invest in... View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

Teaching Interest

Managing Human Capital

By: Ethan S. Bernstein

The Managing Human Capital course has been specifically designed to teach practical skills for the future general manager (not just the human resource practitioner) who seeks to manage both other people and her or his own career with optimal... View Details

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

try to understand it. When you thoroughly examine the assumptions behind their current use, you will likely make surprising discoveries with a capacity for large changes. When you get to the root cause, you are not only solving this... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

where they can and work together with NGOs and governments, recognizing that they have the capacity to jointly enact solutions.” The core expectation that consumers have of brands in any situation, but particularly in a crisis, is that... View Details

Keywords: by Jill Avery and Richard Edelman

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

government, which included the closure of schools and offices and strict safety regulations for the reopening phase such as increased distance between tables and seats and capacity reduction. Canteen’s CEO decided to use the time to... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

Research Summary

The Institutional Foundations of Lending: Indirect Regulation and State-Building

The Institutional Foundations of Lending: Indirect Regulation and State-Building makes two main theoretical contributions to the scholarship on credit markets and institutional development. First, the book demonstrates that opportunistic lenders can take... View Details

2012
Book

Extreme Productivity: Boost Your Results, Reduce Your Hours

By: Robert C. Pozen

In "Extreme Productivity," Pozen reveals the secrets to workplace productivity and high performance. His book is for anyone feeling overwhelmed by an existing workload—facing myriad competing demands and multiple time-sensitive projects. Offering antidotes to a... View Details

Keywords: Productivity; Performance Productivity; Performance Capacity

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