COVID-19 Pandemic - Publications - Faculty & Research

10 Jan 2023
Research & Ideas

How to Live Happier in 2023: Diversify Your Social Circle

relationships. The study offers new ideas for quiet quitters who are contemplating the meaning of happiness and fulfillment amid pandemic burnout. In addition to Norton, the authors include HBS doctoral student Hanne Collins, HBS... View Details

Keywords: by Michael Blanding

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

insights and practices as pandemic recovery plans are developed. Consider these five elements of organizational decision-making: information gathering; strategy; combining long-term thinking with short-term actions; clear communication... View Details

Keywords: by Boris Groysberg and Sarah Abbott

12 Oct 2021
Research & Ideas

What Actually Draws Sports Fans to Games? It's Not Star Athletes.

After COVID-19 shut down most professional sports leagues last year, fans have been eagerly returning to games and matches. But what will keep them coming back after the pandemic? Leagues might assume that their star athletes and... View Details

Keywords: by Rachel Layne; Sports

February 2024
Case

Innovation Strategy at Stanley Black & Decker: Setting the Direction for Growth

By: David L. Ager and Antonio Manuel Oftelie

On July 1, 2022, Don Allan was appointed Chief Executive Officer of Stanley Black & Decker (SBD). Although Allan had been with the firm for 23 years, most recently serving as President and Chief Financial Officer, he recognized that he was stepping into his new role as... View Details

Keywords: Health Pandemics; Collaborative Innovation and Invention; Innovation Leadership; Growth Management; Business and Stakeholder Relations

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21 Oct 2022
Research & Ideas

People Trust Business, But Expect CEOs to Drive Social Change

Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone... View Details

Keywords: by Scott Van Voorhis

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

by allocating rewards and resources for both traditional performance and for learning activities. What has changed and what hasn’t? The four drives themselves, fundamental to human psychology, have not changed. The COVID-19 View Details

Keywords: by Boris Groysberg and Robin Abrahams

03 Dec 2020
Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

Benioff has long espoused the need for a more equitable economic system and has stated that the current pandemic “is a tremendous opportunity for all CEOs and all businesses to really put their resources right out there and say, 'We're... View Details

Keywords: by Boris Groysberg and Sarah Abbott

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

additional informational benefit, allowing firms to fully grasp the magnitude of the pandemic in its early days, when exact information on COVID-19 was still scarce. This was the case of VacuumCo, a German... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

07 Dec 2021
Op-Ed

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

Middle management used to be the place where careers stalled, but the COVID-19 pandemic has turned that notion on its head. In fact, mid-level leaders possess more agency now than at any other time in recent... View Details

Keywords: by Hise Gibson and Shawnette Rochelle

18 Jun 2020
Research & Ideas

What Is an "Essential" Purchase for a Low-Income Family?

person—an average of $152—compared to only $125 for the lower-income person. It was a simple demonstration of the potentially far-reaching behavioral implications this implicit double standard may have. The research was completed before the View Details

Keywords: by Rachel Layne

27 Feb 2023
Research & Ideas

How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

pandemic fatigue set off a wave of “quiet quitting” and not-so-quiet quitting. "The heart of what we found is that the [quality of work] depends on how much it's accompanied by other employees being late or absent,” Kwon says. “You still... View Details

Keywords: by Ben Rand; Retail

07 Jul 2021
Book

Good News for Disgraced Companies: You Can Regain Trust

landscape is bitterly divided and the COVID-19 pandemic has shaken the economy and led to widespread job losses globally, a corporate focus on trust may be more important than ever, Sucher says. She has... View Details

Keywords: by Lane Lambert

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

[This is the fifth installment in a monthly series on management issues in the time of COVID-19.] We have asked approximately 600 CEOs to share with us the most pressing challenges that are keeping them awake at night in the midst of the global View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

21 Sep 2022
Research & Ideas

You Don’t Have to Quit Your Job to Find More Meaning in Life

It’s a philosophical debate as old as time: What is the secret to leading a meaningful life? For many, the question gained new urgency after years of social distancing and upheaval during the COVID-19 pandemic. After surviving a public... View Details

Keywords: by Shalene Gupta

21 Sep 2021
Office Hours

Readers Ask: How Can I Gain Power and Influence?

The global COVID-19 pandemic has shifted power dynamics not only within today’s historically tight job market, where workers have an unprecedented level of choice and control, but also within households,... View Details

Keywords: by Kristen Senz

15 Dec 2021
Research & Ideas

The 10 Most Popular Articles of 2021

Many people began 2021 with optimism, hopeful that a COVID-19 vaccine would be widely available within months. Surely the pandemic would end soon, right? It was, perhaps, a naïve thought in a pandemic-weary... View Details

Keywords: by Danielle Kost

21 Jun 2022
HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

When COVID-19 forced companies to send employees home two years ago, newly remote workers largely reconnected on two collaboration apps: Slack and Microsoft Teams. The pandemic propelled Slack beyond its... View Details

Keywords: by Lane Lambert; Information Technology; Technology

20 Dec 2022
Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

Can there be corporate democracy if employees can’t vote on the actions its companies take? Yes, and it’s needed now more than ever. The pandemic has brought much employee discontent and activism. Last January, for example, with one-third... View Details

Keywords: by Michael Beer

26 May 2022
HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

folks there,” said Cook at the time, in defense of Apple’s decisions. A follow-on case written last year as the COVID-19 pandemic raged explores how Cook was presented with another privacy quandary: Public... View Details

Keywords: by Avery Forman

03 Jan 2023
Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

women earned only 83 percent of what men earned, while Black and Latinx women earned only 64 percent and 57 percent, respectively. The COVID-19 pandemic exacerbated challenges for women, particularly the... View Details

Keywords: by Pamela Reynolds

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