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  • 09 May 2017
  • What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

Summing Up How Do We Encourage CEOs to Manage for Sustainability? Important forces encourage short-term perspectives among managers as well as investors today. These include governance biases, tax policies, faster turnover among leaders,... View Details
Keywords: by James Heskett
  • 07 Mar 2022
  • Research & Ideas

Effective Leaders Share the Spotlight with Their Teams

likely to call on colleagues than were male and younger managers. Sharing the spotlight pays off The willingness to engage colleagues in the boardroom appears to also pay dividends in the stock market. Firms... View Details
Keywords: by Pamela Reynolds
  • 30 May 2024
  • News

How to Have Effective Conversations

ultimately a class about communication. And it was really made clear that the job of a CEO is mostly to communicate. The CEO can't make all the decisions themselves; they can't do all the work themselves,... View Details
  • 16 Apr 2001
  • Research & Ideas

Breaking the Code of Change

want to develop business organizations that satisfy shareholders and yet have the capacity to adapt and survive as viable institutions in the long run. Theory E In 1994 Al Dunlap became CEO of troubled Scott Paper. Like Champion... View Details
Keywords: by Michael Beer & Nitin Nohria
  • 13 May 2024
  • Research & Ideas

Picture This: Why Online Image Searches Drive Purchases

“Now that consumers are able to find more niche products, sellers can start actually expanding their product assortment to include some of them.” For sellers that don’t typically rank high in searches, more visibility may mean more market power—and potential for less... View Details
Keywords: by Rachel Layne; Information Technology; Technology; Consumer Products; Retail
  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

responsible for suppressing dissent: They're not fully listening, they're cutting people off, or they have a preconceived notion of where they're going. In fact, many times leaders prefer an orderly shop and aren't actually looking for... View Details
Keywords: by Garry Emmons
  • 09 Nov 2023
  • News

From the Brink

Antonio Weiss (MBA 1994), Adam Chepenik (MBA 2010), Sebastián Negrón-Reichard (JD/MBA 2024) As the senior top official in the US Treasury Department on domestic finance issues, Antonio Weiss (MBA 1994) could see Puerto Rico’s financial meltdown coming, like watching a... View Details
Keywords: Ralph Ranalli
  • 03 Jan 2023
  • Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

Despite calls for making the workplace more equitable, women, particularly Black women, continue to get the short end of the stick at work. Only 6 percent of the top 3,000 companies in the US are led by a woman. In 2022, only two Black women served as View Details
Keywords: by Pamela Reynolds
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

enforcer be the same person, the FBI can take advantage of the plea bargain system we have in the United States,” Gulati says. “Once the agent puts that person in jail, he or she can say to the criminal, ‘OK, if you want to get out of here, tell me who the others are,... View Details
Keywords: by Carmen Nobel
  • 25 Jul 2023
  • Research & Ideas

Could a Business Model Help Big Pharma Save Lives and Profit?

low-income countries, instead of zealously guarding it, cutting it off from patients and profits. The licensees then work with local governments and markets while paying the pharmaceutical company for the... View Details
Keywords: by Esther Schrader; Pharmaceutical; Health
  • 27 Dec 2010
  • Research & Ideas

HBS Faculty on 2010’s Biggest Business Developments

Business School professors—former Medtronic chairman and CEO Bill George, economist and entrepreneurship expert Bill Sahlman, and innovation and strategy authority Rosabeth Moss Kanter—to offer their thoughts on some of the year's most... View Details
Keywords: by Staff
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

exceeding that percentage of actual revenue. Other expenses—insurance, credit card processing, marketing, utilities, repairs—mount up. Assuming adequate working capital upon opening, a restaurant’s cash from daily sales is used to pay for... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • April 2024 (Revised July 2024)
  • Case

Unleashing Human Magic at Best Buy

By: Leonard A. Schlesinger, Sunil Gupta and Amram Migdal
The case examines the transformation of Best Buy under CEO Hubert Joly's leadership from 2012. Facing significant business challenges, including competition from online and physical retailers, Joly implemented the "Renew Blue" turnaround strategy, which focused on... View Details
Keywords: Change Management; Transformation; Transition; Communication Intention and Meaning; Communication Strategy; Customer Focus and Relationships; Health Care and Treatment; Digital Transformation; Digital Strategy; Job Cuts and Outsourcing; Labor; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Management Style; Business or Company Management; Crisis Management; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Failure; Success; Personal Development and Career; Strategic Planning; Adaptation; Competition; Alignment; Business Strategy; Retail Industry; Minneapolis; Minnesota; United States
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  • 15 Apr 2014
  • First Look

First Look: April 15

Moreover, we discuss, through a series of case studies, what constitutes an effective integrated report (Coca-Cola Hellenic Bottling Company) and the role of regulation in integrated reporting (Anglo-American). Download working paper:... View Details
Keywords: Sean Silverthorne
  • 11 Dec 2012
  • First Look

First Look: Dec. 11

Back, Moving Forward: A Review of Group and Team-Based Research, edited by Margaret A. Neale and Elizabeth A. Mannix, 359-381. Emerald Group Publishing, 2012 Abstract Purpose-We review how team members' identities and interests affect team functioning, View Details
Keywords: Sean Silverthorne
  • 10 Jan 2023
  • Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

started this journey? Do you feel differently about things (family, relationships, career) or have changed your reaction to certain situations (more/less triggered, sensitive, focused, caring)? The future What new tools do you wish to ADD to your toolbox? For example,... View Details
Keywords: by Julia Austin
  • 10 Apr 2012
  • First Look

First Look: April 10

1980s, the city had become increasingly reliant on a successful but also volatile financial service industry. In 2006, Jim Rogers, CEO of Duke Energy, began to lay the groundwork to establish Charlotte as the "new energy hub of... View Details
Keywords: Carmen Nobel
  • 26 Apr 2011
  • First Look

First Look: April 26

assets as part of a bank's core capital. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/111076-PDF-ENG Sherritt Goes to Cuba (A): Political Risk in Unchartered Territory Aldo Musacchio and Jonathan SchleferHarvard Business School Case 711-001 Ian Delaney,... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2023
  • News

Venturing Forth

Illustration by Adam McCauley Venture capital is a heady industry: Big bets mean big checks when the deals hit right. And for most of the last decade, those taking part in the funds were riding high: Capital was abundant, valuations were soaring, and the stock market... View Details
Keywords: Janelle Nanos; Funds, Trusts, and Other Financial Vehicles; Finance
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

but at this stage, if you don’t have the confidence and the right people to do things without you, it will be a rough ride. In fact, when founding CEOs don’t learn to step up into their roles and empower their leaders, investors and board... View Details
Keywords: by Julia Austin