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    Brian L. Trelstad

     

    Brian Trelstad is a Senior Lecturer at Harvard Business School in the General Management Unit and the Faculty Chair of the Advanced Leadership Initiative. He teaches elective courses on Social Entrepreneurship and Systems... View Details

    Keywords: health care; health care; health care; health care; health care; health care
    • Career Coach

    Betsy Edwards

    Betsy (HGSE, '12) is a Corporate Relations Director in HBS Career & Professional Development with over ten years of coaching experience.  Her focus is on supporting students and alumni seeking an impact-oriented career primarily in the View Details
    Keywords: Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All)
    • 19 Dec 2023
    • Research & Ideas

    $15 Billion in Five Years: What Data Tells Us About MacKenzie Scott’s Philanthropy

    comparison group. Top causes: education and health care Between 2020 and 2022, nonprofits in the youth, philanthropy, and housing sectors represented a larger share of grantees compared with the size of... View Details
    Keywords: by Matthew Lee, Brian Trelstad, and Ethan Tran
    • 10 Sep 2014
    • Blog Post

    A Summer Reflection

    allowing them to take on some very exciting projects. One HBS intern was on the clinics team, seeking to roll out basic primary care health services in stores- this has been in... View Details
    Keywords: Technology; Consumer Products / Retail

      Gary P. Pisano

      Gary Pisano is the Harry E. Figgie, Jr. Professor of Business Administration at the Harvard Business School where he has been on the faculty since 1988. From 2018-2023, Pisano was Harvard Business School’s Senior Associate Dean for Faculty Promotion and... View Details

      Keywords: health care; health care; health care; health care; health care
      • 23 Jul 2020
      • News

      The Long Game of Coronavirus Research

      • 30 Sep 2002
      • Research & Ideas

      Use the Psychology of Pricing To Keep Customers Returning

      same concept can be applied to health care. In its current form, most of us pay for blanket health care coverage that entitles us to a number of periodic View Details
      Keywords: by Manda Mahoney
      • September 2003 (Revised October 2010)
      • Case

      A Pain in the Hip

      By: Richard M.J. Bohmer
      Describes in detail the process of diagnosing the cause of a sore hip in a young girl. Referred to the emergency room by her pediatrician, the child is subjected to a set of diagnostic tests over a two-day period, each designed to reduce the uncertainty surrounding the... View Details
      Keywords: Production; Service Delivery; Service Operations; Performance Improvement; Health Industry
      Related
      • 30 Aug 2011
      • First Look

      First Look: August 30

      customers in the East, emerging markets, and growing interest in health and beauty care among men all over the world. Employing both traditional and innovative marketing techniques, L'Oréal worked to double... View Details
      Keywords: Sean Silverthorne
      • February 2018
      • Article

      Maintaining Beliefs in the Face of Negative News: The Moderating Role of Experience

      By: Bradley R. Staats, Diwas S. KC and F. Gino
      Many models in operations management involve dynamic decision making that assumes optimal updating in response to information revelation. However, behavioral theory suggests that rather than updating their beliefs, individuals may persevere in their prior beliefs. In... View Details
      Keywords: Information; Announcements; Service Operations; Decision Making; Medical Specialties; Experience and Expertise; Medical Devices and Supplies Industry
      Related
      • May 2024 (Revised May 2024)
      • Case

      Choosing the Course of Passion: Brooke Boyarsky Pratt at knownwell

      By: Jon M. Jachimowicz and Alexis Lefort
      Brooke Boyarsky Pratt (HBS ’13) enjoyed considerable success in her early career, quickly climbing the ranks to associate partner at McKinsey, and later becoming an executive vice president at Berkadia, a Berkshire Hathaway portfolio company. Throughout these years,... View Details
      Keywords: Passion; Career; Career Planning; Purpose; Personal Development and Career; Mission and Purpose; Identity; Business Startups; Health Care and Treatment; Health Disorders; Growth and Development Strategy; Market Entry and Exit; Health Industry; United States
      Related
      • Web

      Employment Data

      3% Entertainment / Media 3% Health Care 6% Investment Banking 5% Investment Management / Hedge Fund 6% Manufacturing 5% Nonprofit / Government 5% Other Financial Services 4%... View Details
      • 2021
      • Book

      Management as a Calling: Leading Business, Serving Society

      By: Andrew J. Hoffman
      Business leaders have tremendous power to influence our society, how it operates, whether it is fair, and the extent to which it impacts the environment. And yet, we do not recognize or call out the responsibility that comes with that power. This book is meant to... View Details
      Keywords: Business Education; Power and Influence; Corporate Social Responsibility and Impact; Social Issues; Leadership
      Related
      • November 2021 (Revised December 2024)
      • Case

      Kermit PPI

      By: Kyle Myers, Matt Grennan and Sarah Mehta
      Launched in 2011, Kermit PPI helped hospitals save money on expensive orthopedic implants and devices by enabling them to renegotiate their contracts with device manufacturers and better monitor compliance. In 2021, as they look to grow, they are entertaining two... View Details
      Keywords: Health; Health Care and Treatment; Strategy; Expansion; Information Technology; Applications and Software; Supply Chain; Supply Chain Management; Contracts; Health Industry; Health Industry; Health Industry; United States; Maryland
      Related
      • August 2006 (Revised September 2007)
      • Supplement

      Istituto Clinico Humanitas (C): Pronto Soccorso

      By: Richard M.J. Bohmer
      Follows on from the cases Istituto Clinico Humanitas (A) and (B). Describes the design and running of the new Humanitas Emergency Department. Istituto Clinico Humanitas has developed a very efficient operating system for dealing with elective (largely surgical)... View Details
      Keywords: Health Care and Treatment; Organizational Change and Adaptation; Service Operations; Service Delivery; Customer Focus and Relationships; Health Industry; Italy
      Related
      • 11 Jul 2017
      • News

      A better way to measure the patient experience

        Henry W. McGee

        Henry McGee joined the HBS faculty in 2013 after retiring as President of HBO Home Entertainment, the digital and DVD program distribution division of Home Box Office, the pioneering premium television company. A member of the Entrepreneurial Management Unit,... View Details

        Keywords: health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care
        • Research Summary

        Research Summaries

        Sameer's research examines the dynamics of social networks inside organizations and their consequences for individual attainment and organizational success.  His research encompasses three broad streams of activity.


        Social Capital... View Details

        • November 2016 (Revised August 2020)
        • Case

        Improving Access at VA

        By: Ryan W. Buell, Robert S. Huckman and Sam Travers
        In 2015, the Department of Veterans Affairs (VA) ran the largest healthcare system in the United States, with over 1,700 sites of care that served nearly 9 million veterans. One year earlier, a scandal had erupted over a cover-up of the excessive wait times veterans... View Details
        Keywords: Service Operations; Service Delivery; Social Issues; Health Care and Treatment; Government Administration; Performance Improvement; Health Industry; Health Industry; United States
        Related
        • 27 Sep 2006
        • Research & Ideas

        Report From Egypt: Studying Global Influences

        philanthropic efforts but more often helping communities through core business practices, such as gaining flexibility to hire and fire from the union by raising wages and increasing training or helping laid-off employees start small businesses that offered new View Details
        Keywords: by Sean Silverthorne