Publications

December 1989
Supplement

People Express Philosophy: Interview with Don Burr, Video

By: Michael Beer

Presents an interview with Don Burr as he reviews the philosophy of management and managements approach of People Express. View Details

Keywords: Management Style; Management Teams; Strategy; Goals and Objectives; Air Transportation Industry

November 1989
Supplement

Jan Carlzon, SAS, Video

By: John P. Kotter

Presents Jan Carlzon, Scandinavian Airline's (SAS) CEO, answering questions from executives in February of 1989. View Details

Keywords: Management Teams; Air Transportation Industry

October 1989 (Revised May 1998)
Teaching Note

Collision Course in Commercial Aircraft: Boeing-Airbus-McDonnell Douglas--1991 (A) & New Theories of International Trade, Teaching Note

By: David B. Yoffie

Teaching Note for (9-391-106) and (9-390-001). View Details

Keywords: Air Transportation Industry; Air Transportation Industry

April 1989 (Revised August 1989)
Case

Describes the forces that led to the development of a logistics analysis program by the Burlington Northern Railroad. The first half of the case describes changes in industrial structure, technology, demographics, shipper practices, and government regulation that led... View Details

Keywords: Change Management; Rail Transportation; Logistics; Rail Industry; United States

April 1989 (Revised March 1990)
Case

Burlington Northern (B)

By: Janice H. Hammond

Describes the experiences of a seasoned Burlington Northern (BN) sales representative after the introduction of ShipSmart, a decision support system developed by the BN to help its employees and customers analyze logistics problems. After a brief description of a... View Details

Keywords: Change Management; Expansion; Rail Transportation; Logistics; Distribution Channels; Truck Transportation; Innovation and Invention; Sales; Rail Industry; United States

April 1989
Case

News and No Comment at Emery Air Freight

By: Stephen A. Greyser and Norman Klein

A reporter from a regional newspaper examines several major news stories that address significant recent developments at Emery Air Freight. His concerns invite discussion of the implications of Emery's apparent "no comment" policy and other factors that can lead to... View Details

Keywords: Reputation; Newspapers; Communication Strategy; Shipping Industry

March 1989
Supplement

People Express, Update - January 1989

By: D. Quinn Mills and G. Bruce Friesen

Follow-up to People Express (A). Describes what happened to People Express Airlines after 1985. View Details

Keywords: Outcome or Result; Air Transportation Industry

January 1989
Case

Cathay Pacific Airways (A): Globalization of Airline Reservation and Distribution Systems Technology

By: James I. Cash Jr.

Keywords: Air Transportation; Information Technology; Air Transportation Industry

January 1989
Supplement

Cathay Pacific Airways (B)

By: James I. Cash Jr.

Keywords: Air Transportation Industry

December 1988
Article

Strategic Responses to Automobile Emissions Control: A Game-Theoretic Analysis

By: Dennis Yao

This paper examines the dynamics of standard-setting regulation under technological uncertainty and asymmetric information about technological capability. A two-period model which allows fully strategic action is developed and applied to the regulation of automobile... View Details

Keywords: Transportation; Pollutants; Standards; Governance Controls; Technological Innovation; Research and Development; Mathematical Methods

October 1988
Background Note

Note on Airline Reservations Systems (Revised), Part I

By: F. Warren McFarlan and Duncan G. Copeland

Keywords: Air Transportation; System

October 1988
Background Note

Note on Airline Reservations Systems (Revised), Part II

By: F. Warren McFarlan and Duncan G. Copeland

Keywords: Air Transportation; System

September 1988
Case

Frontier Airlines, Inc. (A) (Condensed)

By: F. Warren McFarlan

Describes a regional airline that is on the losing end of a strategic application of information technology. Management is focusing on internal data processing issues while its principal, and larger, competitor is using its computerized reservations system to gain... View Details

Keywords: Adoption; Business Strategy; Competitive Strategy; Information Technology; Air Transportation; Air Transportation Industry

September 1988
Case

Frontier Airlines, Inc. (B) (Condensed)

By: F. Warren McFarlan and Duncan G. Copeland

Keywords: Air Transportation Industry

June 1988 (Revised August 1988)
Case

Air Canada: The Privatization Option

By: Malcolm S. Salter

Keywords: Competition; Corporate Governance; Privatization; Air Transportation Industry; Canada

April 1988 (Revised September 1992)
Case

Frito-Lay, Inc.: The Backhaul Decision

By: Janice H. Hammond

Prior to the Motor Carrier Act of 1980, companies with private trucking fleets were generally prohibited from selling transportation services to other companies. The deregulation of the trucking industry in 1980 allowed private carriers to offer for-hire transportation... View Details

Keywords: Cost Management; Revenue; Governing Rules, Regulations, and Reforms; Marketing Strategy; Distribution; Service Operations; Sales; Salesforce Management; Transportation; Food and Beverage Industry

February 1988 (Revised August 2000)
Background Note

Note on the U.S. Freight Transportation Industry

By: Janice H. Hammond and John E. P. Morrison

Describes the major modes of domestic freight transportation (motor carrier, rail, air, water, and pipelines). Examines the characteristics of the transportation service that each mode provides and discusses changes in the industry that have resulted from recent... View Details

Keywords: Change; Governing Rules, Regulations, and Reforms; Industry Structures; Logistics; Service Operations; Transportation; United States