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Publications

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  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

Abstract—Sarcasm is ubiquitous in organizations. Despite its prevalence, we know surprisingly little about the cognitive experiences of sarcastic expressers and recipients or their behavioral implications. The current research proposes... View Details
Keywords: Sean Silverthorne
  • 28 Aug 2012
  • First Look

First Look: August 28

built through institutional deepening by means of dispute resolution processes. This shift, I argue, raises epistemic questions of expertise, the relationship of View Details
Keywords: Sean Silverthorne
  • 20 Mar 2012
  • First Look

First Look: March 20

Market Governments—Qualitative Evidence from a Biotechnology Multinational Authors:Prithwiraj Choudhury, James Geraghty, and Tarun Khanna Publication:Global Strategy Journal 2, no. 1 (February 2012) Abstract We build on the emerging literature View Details
Keywords: Sean Silverthorne
  • 01 Dec 2013
  • News

Faculty Opinion: Making It Better

products with various levels of cost and provider choice. Its impressive organic growth also has many lessons on how to train and evaluate people. Modeled after HBS professor emeritus Ray Goldberg's highly... View Details
Keywords: Herzlinger, Regina; Colleges, Universities, and Professional Schools; Educational Services; Ambulatory Health Care Services; Health, Social Assistance
  • January 1990 (Revised June 1995)
  • Case

Colliers International Property Consultants

By: Nitin Nohria
Describes the origins, organizational structure, management practices, and use of information technology (IT) in Colliers, a real estate network. Colliers provides local firms with a way to maintain local autonomy while gaining national and international coverage.... View Details
Keywords: Property; Organizational Structure; Information Technology; Management Practices and Processes; Partners and Partnerships; Business Model; Mission and Purpose; Business Growth and Maturation; Conflict and Resolution; Quality; Real Estate Industry
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  • Career Coach

Troy Peterson

Troy (HBS’19, West Point ‘08) has 15+ years of experience in technical program management, organizational leadership, and product development & operations. Troy has worked in roles across the tech ecosystem from startups/growth... View Details
  • 20 Jan 2010
  • First Look

First Look: Jan. 20

research suggests that the random coefficients logit is a highly flexible model that overcomes the problems of the homogeneous logit by allowing for differences in tastes across individuals. The purpose... View Details
Keywords: Martha Lagace
  • 31 Jul 2018
  • First Look

New Research and Ideas, July 31, 2018

classical economic model and discussing extensions of the classical model and explanations grounded in behavioral economics that can account for the observed patterns. This... View Details
Keywords: Dina Gerdeman
  • 16 Sep 2015
  • News

Built for Speed

quickly and without the kind of massive financial investment a major automaker would require. It was nothing less than a complete rethink of how cars are made. The next year, DARPA called, looking for a way... View Details
Keywords: Dan Morrell; Machinery Manufacturing; Manufacturing
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

easy to conjure up a glowing vision of how the efforts of NGOs could focus on problem solving without getting bogged down in corruption or bureaucracy. But the strengths of the... View Details
Keywords: Martha Lagace
  • 25 Aug 2015
  • First Look

First Look Tuesday

foreign officials, and the packaging and sale of toxic securities to naïve investors-require ethically problematic judgments and behaviors. However, dominant models of... View Details
  • 28 Jan 2002
  • Research & Ideas

Read All About It! Newspapers Lose Web War

Division.Silverthorne: Your work examines how the newspaper industry responded to the perceived threat of the Internet, and how that response matched—or failed to match—what might be expected from models... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Information; Publishing
  • February 2011 (Revised May 2011)
  • Case

Utilis: Designing, Producing, and Selling Rapid Deployment Shelters for a Troubled World

By: Herman B. Leonard, Daniela Beyersdorfer and Simon Harrow
How can a company that supplies disaster response and humanitarian agencies best handle the intrinsically unpredictable and highly volatile demand for its products? Utilis is a French supplier of rapid-deploy high-end tent solutions for civilian and military uses (such... View Details
Keywords: Business Model; Growth and Development Strategy; Demand and Consumers; Strategic Planning; Natural Disasters; Competitive Strategy; Consumer Products Industry; Industrial Products Industry; France
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  • November 2007 (Revised April 2008)
  • Case

Hariyali Kisaan Bazaar: A Rural Business Initiative

By: David E. Bell, Nitin Sanghavi, Virginia Fuller and Mary L. Shelman
In rural India, farmers historically had limited access to quality input items for both their fields and homes. Indian conglomerate DSCL has undertaken a Rural Business Initiative to address this issue, establishing a chain of retail outlets throughout rural India... View Details
Keywords: Business Model; Business Conglomerates; Agribusiness; Rural Scope; Customer Relationship Management; Business Strategy; Service Operations; Networks; Alliances; Retail Industry; India
Related
  • 24 Oct 2017
  • First Look

First Look at New Research and Ideas, October 24, 2017

the operations literature that systematically analyze the impact of e-intermediaries are lacking. Our work fills this gap and answers practical questions regarding the responsible operations of... View Details
Keywords: Sean Silverthorne
  • 18 Dec 2007
  • First Look

First Look: December 18, 2007

of the Church to have a reserve food supply on hand at all times. Given U.S. and global food stock levels, is the Church program a good model for the country? Purchase this case:... View Details
Keywords: Martha Lagace
  • 08 Nov 2021
  • Blog Post

Building an Internship Program at Your Startup: An Interview with Facily’s Diego Dzodan (MBA 1999)

social e-commerce operated there in lower income areas. During that trip, he identified an opportunity to bring a similar model to Latin America and the entrepreneurship seed was planted yet again. It was time to leave the “dream job” and... View Details
Keywords: Entrepreneurship; Consumer Products / Retail
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

tractor technology generalized. The sequence of diffusion is consistent with a model of R&D in specific- versus general-purpose attributes and with other historical... View Details
Keywords: Carmen Nobel
  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

advertising agency industry: What accounts for the shift from bundling to unbundling of services and the slow pace of change? Using Evans and Salinger's (2005, 2008) cost-based theory View Details
Keywords: Sean Silverthorne
  • 08 Oct 2019
  • Blog Post

Balancing Act: Kate Eberle Walker’s Action Plan for C-suite Diversity

In a snapshot of the PresenceLearning leadership team taken this spring, CEO Kate Eberle Walker (MBA 2005) stands, smiling, just right of center. She’s flanked by three other women and four men—the... View Details
Keywords: Entrepreneurship