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  • All HBS Web  (12,106)
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    • Multimedia  (191)
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  • 01 Apr 2019
  • What Do You Think?

Does Our Bias Against Federal Deficits Need Rethinking?

leaders to make those hard decisions either." John argued that what is missing in MMT is that most economic theory works only within a limited range of economic conditions. “While View Details
Keywords: by James Heskett
  • 11 Nov 2013
  • Research & Ideas

A Smarter Way to Reduce Customer Defections

often fail to take into account the complete value of the customers they are trying to retain. "What's missing from traditional methods is that they focus only on a customer's... View Details
Keywords: by Dina Gerdeman; Retail; Service
  • 25 Aug 2003
  • Research & Ideas

Should You Sell Your Digital Privacy?

and claim the value of their marketplace identities, and that give producers the incentive to respect them." We asked Deighton to elaborate on his ideas. View Details
Keywords: by Manda Salls & Sean Silverthorne; Advertising
  • 23 Feb 2004
  • Research & Ideas

It’s Back to Business-Basics for Nonprofits

nonprofits more by educating them on building business frameworks and developing organizational strategy. "There are core questions that help teach organizations how to perform," he said. Working to strengthen View Details
Keywords: by Manda Salls
  • 26 Jan 2004
  • Research & Ideas

How Women Can Get More Venture Capital

hypothesis that if there were more women who were venture capitalists then there would be more points of intersection with women entrepreneurs. In our research using information from 1995 and 2000, we documented all View Details
Keywords: by Mallory Stark & Martha Lagace
  • 19 May 2014
  • Research & Ideas

Why Companies Should Compete for Your Privacy

competitors has profound implications for their business models and the logic with which they operate. An example that illustrates our result is that of Google and Microsoft. Both firms offer consumers... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 06 May 2002
  • Research & Ideas

A Toolkit for Customer Innovation

pace of change in many markets accelerates and as some industries move toward serving "markets of one," the cost of understanding and... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
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