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      Learning And DevelopmentRemove Learning And Development →

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      • November 2005 (Revised March 2007)
      • Case

      Leadership Development at Goldman Sachs

      By: Boris Groysberg, Scott A. Snook and David Lane
      In November 1999, 11 of Goldman Sachs' finest gathered to put the final touches on a revolutionary leadership development plan. Following Goldman's explosive growth during the 1990s and its eventual IPO in 1999, a diverse group of leaders from across the firm were... View Details
      Keywords: Initial Public Offering; Leadership Development; Growth and Development Strategy; Management Skills; Organizational Design; Planning
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      Groysberg, Boris, Scott A. Snook, and David Lane. "Leadership Development at Goldman Sachs." Harvard Business School Case 406-002, November 2005. (Revised March 2007.)
      • November 2005 (Revised March 2006)
      • Case

      Nestle's Milk District Model: Economic Development for a Value-Added Food Chain and Improved Nutrition

      By: Ray A. Goldberg and Kerry Herman
      Nestle is the largest milk firm in the world. For over a century, it has developed a milk model procurement program that improved the well-being of the small-scale farmer and the ultimate consumer. Can it partner with other firms and institutions to make even greater... View Details
      Keywords: Development Economics; Value Creation; Programs; Partners and Partnerships; Food and Beverage Industry
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      Goldberg, Ray A., and Kerry Herman. "Nestle's Milk District Model: Economic Development for a Value-Added Food Chain and Improved Nutrition." Harvard Business School Case 906-406, November 2005. (Revised March 2006.)
      • November 2005
      • Case

      Playgrounds and Performance: Results Management at KaBOOM! (A)

      By: Herman B. Leonard, Marc J. Epstein and Laura Winig
      KaBOOM!, a successful playground-building social enterprise funded through corporate partnerships, wants to develop a performance measurement system that will enable the organization to expand its impact substantially. The board of directors and management are trying... View Details
      Keywords: Governing and Advisory Boards; Growth and Development Strategy; Social Enterprise; Performance Evaluation; Management Systems; Design; Construction Industry
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      Leonard, Herman B., Marc J. Epstein, and Laura Winig. "Playgrounds and Performance: Results Management at KaBOOM! (A)." Harvard Business School Case 306-031, November 2005.
      • November 2005
      • Supplement

      Nestle's Milk Districts: Case Supplement

      By: Ray A. Goldberg and Kerry Herman
      Nestle as the largest milk company in the world, has a history of economic development, nutrition, health, and food safety in all the major countries of the world. Each milk model is tailor-made to the needs of each country's political, social, and economic priorities. View Details
      Keywords: Development Economics; Nutrition; Health; Food; Government and Politics; Social Psychology; Economics; Food and Beverage Industry
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      Goldberg, Ray A., and Kerry Herman. "Nestle's Milk Districts: Case Supplement." Harvard Business School Supplement 906-411, November 2005.
      • October 2005
      • Case

      Saskatchewan Wheat Pool 2005

      By: Ray A. Goldberg and Mary L. Shelman
      CEO Mayo Schmidt had just guided his firm through five difficult years. Survival had come with the difficult decision to change the 80-year-old agricultural cooperative into a Canadian business corporation. The Saskatchewan Wheat Pool (SWP) now faced the future with a... View Details
      Keywords: Change Management; Customer Value and Value Chain; Capital; Technological Innovation; Leading Change; Demand and Consumers; Partners and Partnerships; Expansion; Technology Adoption; Food and Beverage Industry; Canada
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      Goldberg, Ray A., and Mary L. Shelman. "Saskatchewan Wheat Pool 2005." Harvard Business School Case 906-402, October 2005.
      • October 2005 (Revised August 2006)
      • Case

      Perelson Weiner LLP

      By: Thomas J. Steenburgh and Das Narayandas
      Perelson Weiner LLP, a successful accounting firm in New York City, is re-evaluating its incentive strategy as it makes plans to grow its business. View Details
      Keywords: Accounting; Growth and Development; Compensation and Benefits; Management; Planning; Sales; Motivation and Incentives; Corporate Strategy; Accounting Industry; New York (city, NY)
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      Steenburgh, Thomas J., and Das Narayandas. "Perelson Weiner LLP." Harvard Business School Case 506-006, October 2005. (Revised August 2006.)
      • October 2005 (Revised August 2006)
      • Case

      Haier: Taking a Chinese Company Global

      By: Krishna G. Palepu, Tarun Khanna and Ingrid Vargas
      In 2005, Haier, China's leading appliance manufacturer, had over $12 billion in worldwide sales and was the third-ranked global appliance brand behind Whirlpool and GE. Describes Haier's rise from a defunct refrigerator factory in China's Qingdao province to an... View Details
      Keywords: Global Strategy; Brands and Branding; Manufacturing Industry; Consumer Products Industry; China
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      Palepu, Krishna G., Tarun Khanna, and Ingrid Vargas. "Haier: Taking a Chinese Company Global." Harvard Business School Case 706-401, October 2005. (Revised August 2006.)
      • October 2005 (Revised September 2006)
      • Case

      Sapient Corporation (Abridged)

      By: Rakesh Khurana and Joel Podolny
      Describes the start-up, growth, organizational design, and operations over the first 10 years of a professional services firm. Focuses on the creative use of organizational purpose and values as an integral part of strategy and alignment of organizational activities. View Details
      Keywords: Leadership; Organizational Culture; Change Management; Human Resources; Entrepreneurship; Growth and Development Strategy; Business Growth and Maturation; Operations; Business Processes; Management Analysis, Tools, and Techniques; Service Industry
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      Khurana, Rakesh, and Joel Podolny. "Sapient Corporation (Abridged)." Harvard Business School Case 406-058, October 2005. (Revised September 2006.)
      • October 2005
      • Case

      Intel Corporation 2005

      By: David B. Yoffie and Michael Slind
      Buoyed by strong recent sales growth but humbled by failed strategic bets and other missteps, Intel in 2005 initiated a major reorganization. Under its new CEO, Paul Otellini, the company shifted toward a "platform" model, inspired by the success of its Centrino... View Details
      Keywords: Restructuring; Alignment; Business Strategy; Competitive Strategy; Corporate Strategy; Semiconductor Industry
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      Yoffie, David B., and Michael Slind. "Intel Corporation 2005." Harvard Business School Case 706-437, October 2005.
      • October 2005 (Revised June 2007)
      • Case

      Apollo Hospitals--First-World Health Care at Emerging-Market Prices

      By: Felix Oberholzer-Gee, Tarun Khanna and Carin-Isabel Knoop
      The Apollo Hospitals Group, one of Asia's premier health care organizations, had come to rival the best health care organizations on the globe. Apollo offered advanced medical procedures, such as cardiac surgery using the beating heart technique, at very high levels of... View Details
      Keywords: Vertical Integration; Decision Choices and Conditions; Health Care and Treatment; Global Strategy; Developing Countries and Economies; Health Industry; Thailand; United States; India
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      Oberholzer-Gee, Felix, Tarun Khanna, and Carin-Isabel Knoop. "Apollo Hospitals--First-World Health Care at Emerging-Market Prices." Harvard Business School Case 706-440, October 2005. (Revised June 2007.)
      • October 2005 (Revised February 2006)
      • Case

      Reactivity: A Case of Re-Invention

      By: Myra M. Hart and Sylvia Sensiper
      By the time Glenn Osaka joined Reactivity as its new CEO in January 2001, the Internet bubble had burst, the financial markets had turned, and the company's core businesses were drying up. He was not hired to lead a turnaround, but Osaka found that the firm's future... View Details
      Keywords: Management Style; Venture Capital; Organizational Culture; Applications and Software; Leadership Style; Product; Transformation; Organizational Change and Adaptation; Entrepreneurship; Growth and Development Strategy; Information Technology Industry; Consulting Industry
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      Hart, Myra M., and Sylvia Sensiper. "Reactivity: A Case of Re-Invention." Harvard Business School Case 806-025, October 2005. (Revised February 2006.)
      • October 2005
      • Article

      Growing Talent As If Your Business Depended on It

      By: Jeff Cohn, Rakesh Khurana and Laura Reeves
      Keywords: Growth and Development; Business Ventures
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      Cohn, Jeff, Rakesh Khurana, and Laura Reeves. "Growing Talent As If Your Business Depended on It." Harvard Business Review 83, no. 10 (October 2005).
      • October 2005
      • Article

      Strategic Management as Organizational Learning: Developing Fit and Alignment through a Disciplined Process

      By: Michael Beer, Sven C. Voelpel, Marius Leibold and Eden B. Tekie
      Keywords: Strategy; Management; Learning; Education
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      Beer, Michael, Sven C. Voelpel, Marius Leibold, and Eden B. Tekie. "Strategic Management as Organizational Learning: Developing Fit and Alignment through a Disciplined Process." Long Range Planning 38, no. 5 (October 2005).
      • September 2005 (Revised February 2007)
      • Case

      Angels and Devils: Best Buy's New Customer Approach (A)

      By: Anita Elberse, John T. Gourville and Das Narayandas
      In November 2004, The Wall Street Journal reported that consumer electronics retailer Best Buy's new customer approach was to shun the "devils" among its customers. The "customer centricity" initiative, which was led by Best Buy's CEO Brad Anderson, was based on an... View Details
      Keywords: History; Customer Relationship Management; Opportunities; Marketing Strategy; Leadership Style; Problems and Challenges; Growth and Development Strategy; Retail Industry; Electronics Industry
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      Elberse, Anita, John T. Gourville, and Das Narayandas. "Angels and Devils: Best Buy's New Customer Approach (A)." Harvard Business School Case 506-007, September 2005. (Revised February 2007.)
      • September 2005
      • Case

      IBM Network Technology (A) (Abridged)

      By: Michael L. Tushman
      An unconventional manager within IBM leads the creation of a business unit with multibillion-dollar potential, winning over customers and nudging the organization to make the changes needed to achieve dramatic growth. Exemplifies how organizational design and... View Details
      Keywords: Organizational Design; Management Teams; Leadership Style; Growth and Development; Growth and Development Strategy; Employees; Information Technology Industry
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      Tushman, Michael L. "IBM Network Technology (A) (Abridged)." Harvard Business School Case 406-053, September 2005.
      • September 2005 (Revised January 2009)
      • Case

      E-Duction, Inc.

      By: Peter Tufano
      E-Ductions, a small privately held start-up, developed a new voluntary employee benefit: a payroll-deduction-linked credit card. The CLEAR card provided workers, especially low-income and credit-challenged employees, access to a card with tight credit limits, zero APR,... View Details
      Keywords: Business Startups; Credit; Credit Cards; Compensation and Benefits; Employees
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      Tufano, Peter, and Daniel Schneider. "E-Duction, Inc." Harvard Business School Case 206-006, September 2005. (Revised January 2009.)
      • September 2005 (Revised January 2006)
      • Case

      Yum! Brands, Inc: A Corporate Do-Over

      By: Frances X. Frei, Amy C. Edmondson, James Weber and Eliot Sherman
      Describes the successful turnaround of the restaurant company Yum! Brands after its spin off from PepsiCo and covers how the company's leadership planned and executed on virtually every dimension of the employee experience. The main dilemma centers on what the company... View Details
      Keywords: Product; Brands and Branding; Service Operations; Expansion; Trade; Leadership Development; Business or Company Management; Food and Beverage Industry; Food and Beverage Industry
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      Frei, Frances X., Amy C. Edmondson, James Weber, and Eliot Sherman. "Yum! Brands, Inc: A Corporate Do-Over." Harvard Business School Case 606-041, September 2005. (Revised January 2006.)
      • September 2005 (Revised May 2006)
      • Case

      Teradyne Corporation: The Jaguar Project

      By: Francesca Gino and Gary P. Pisano
      Teradyne, a leading manufacturer of semiconductor test equipment, embarked on a multiyear effort to improve its product development capabilities and to implement more formalized project management approaches. Examines the development of a new-generation tester that... View Details
      Keywords: Projects; Management; Product Development; Information Infrastructure; Applications and Software; Groups and Teams; Business or Company Management; Research and Development; Problems and Challenges; Semiconductor Industry; United States
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      Gino, Francesca, and Gary P. Pisano. "Teradyne Corporation: The Jaguar Project." Harvard Business School Case 606-042, September 2005. (Revised May 2006.)
      • September 2005 (Revised March 2009)
      • Background Note

      Developing an Effective Living Group

      By: Michael Beer, John J. Gabarro and Michael L. Tushman
      Discusses the importance of living room groups (eight participants who share a living room) in Harvard Business School's Advanced Management Program developing into effective learning groups. The diversity of the groups is a strength, but only a conscious and concerted... View Details
      Keywords: Executive Education; Groups and Teams; Competency and Skills; Learning; Diversity; Growth and Development
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      Beer, Michael, John J. Gabarro, and Michael L. Tushman. "Developing an Effective Living Group." Harvard Business School Background Note 406-051, September 2005. (Revised March 2009.)
      • September 2005
      • Case

      Whitbread PLC (A)

      By: Michael Beer and James Weber
      Describes the change process Whitbread employed in transforming its organization and culture from a single underperforming business operating in a relatively stable environment to a multibusiness, high-commitment, and high-performance corporation operating in more... View Details
      Keywords: Organizational Change and Adaptation; Change Management; Growth and Development Strategy; Growth Management; Business Growth and Maturation; Business or Company Management; Leadership; Diversification
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      Beer, Michael, and James Weber. "Whitbread PLC (A)." Harvard Business School Case 406-007, September 2005.
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