Empirical Operations Management - Publications - Faculty & Research

01 Mar 2013
News

Making Change

finding allies in several HBS professors bolstered my confidence to take the leap. When I graduated, I had nothing but a business plan and the $3,000 pitch prize. Then came the $25,000 HBS fellowship in 2009. Today, we are a $3 million View Details

Keywords: Margie Kelley; housing; gay rights; diabesity; disability; Construction of Buildings; Construction; Educational Services; Social Assistance; Health, Social Assistance; News, Library, Internet, and Other Services; Information; Real Estate

01 Feb 1997
News

Shaping the Future of Business: Entrepreneurial Evolution at HBS

work is informed by and then, in turn, stimulates our empirical research in the case of each of these three components," he notes. "Ultimately, we want to influence management practice," Stevenson concludes.... View Details

Keywords: Nancy O. Perry and Susan Young; profiles by Garry Emmons

Web

Transforming Health Care Delivery - Course Catalog

Susanna Gallani is the Tai Family Associate Professor of Business Administration. Her research focuses on performance management systems in health care organizations and how these systems operate to align... View Details

Web

Entrepreneurial Sales 102: Building the First Sales Team - Course Catalog

happens until a sale is made. That simple point underlines the critical importance of sales. Every operating model and business plan ‘assumes’ a certain amount of sales, but that assumption is the tipping point. Without sales, the entire... View Details

March 2010
Article

I'll Have the Ice Cream Soon and the Vegetables Later: A Study of Online Grocery Purchases and Order Lead Time

By: Katherine L. Milkman, Todd Rogers and Max Bazerman

How do decisions made for tomorrow or two days in the future differ from decisions made for several days in the future? We use data from an online grocer to address this question. In general, we find that as the delay between order completion and delivery increases,... View Details

Keywords: Time Management; Service Delivery; Internet and the Web; Decisions; Customers; Retail Industry

Citation

Find at Harvard

Purchase

July 1993 (Revised September 1994)
Case

Millipore New Product Commercialization: A Tale of Two New Products

By: V. Kasturi Rangan and Kevin Bartus

Millipore, the worldwide leader in separations technology, was in the process of launching two key new products: one a liquid chromatography/mass spectrometer and the other a virus separation membrane. The case documents the product development and commercialization... View Details

Keywords: Business or Company Management; Product Launch; Product Development; Commercialization

Citation

Educators

Purchase

Profile

Andrew Dervan

management course with Peter Slavin, MD, MBA, president of Massachusetts General Hospital, that opened his eyes to new possibilities. "I was impressed that Dr. Slavin could sit at the table with both the clinical department heads and... View Details

01 Jun 2023
News

Alumni and Faculty Books

marks clear dividing lines between China’s domestic economy and the rest of the world. It shows how China seeks to manage the links between the two just when western countries are also focusing on decoupling. In order to prosper, business... View Details

Keywords: Publishing Industries (except Internet); Information

10 Mar 2021
News

New Releases: Alumni and Faculty Books, Podcasts

landing on an aircraft carrier in darkness, flying combat missions over Korea, breaking the sound barrier, and then teaching others to do the same. This is the story of that journey. The Big Ordeal: Understanding and Managing the... View Details

Keywords: Margie Kelley; Publishing Industries (except Internet); Information

Profile

Felipe Núñez

peeps through occasionally, but in the meantime, we’re all doing our best to look cool, calm, and collected. Full disclosure: I seldom manage to successfully pull off looking “cool.” Being part of the HBS community is like... ...jumping... View Details

August 1994 (Revised October 1996)
Case

MicroFridge

By: Norman A. Berg and James Weber

MicroFridge, a five-year-old, $12 million company based in Sharon, Mass., develops and sells a unique, combination compact refrigerator and microwave oven. All of the manufacturing is done for it by Sanyo in various overseas locations. The founder and president... View Details

Keywords: Production; Competitive Strategy; Entrepreneurship; Business Startups; Supply Chain Management; Cross-Cultural and Cross-Border Issues; Consumer Products Industry; Massachusetts

Citation

Educators

Purchase

28 May 2020
News

How to Monitor Your Employees — While Respecting Their Privacy

01 Jun 2014
News

Alumni and Faculty Books for June 2014

exercises, and practices that have helped managers gain the skills, courage, and confidence to lead. College Sports Traditions: Picking Up Butch, Silent Night, and Hundreds of Others by Stan Beck (PMD 64, 1992) and Jack Wilkinson... View Details

20 Oct 2020
News

The Future of Work / Global Networking Night

Web

Courses by Faculty Unit - Course Catalog

Dionne Spring 2026 Q3Q4 3.0 Field Course: Startup Operations Christina Wallace Fall 2025 Q1Q2 3.0 Field Course: Venture Capital Journey Jeffrey Bussgang Fall 2025 Q1Q2 3.0 Financial Management of Smaller... View Details

August 2016
Supplement

HEINEKEN—Brewing a Better World (B)

By: Forest L. Reinhardt, José Alvarez and Tonia Junker

This is a follow-up to the “HEINEKEN—Brewing a Better World (A)” case, with updated information on sustainability at HEINEKEN and some new initiatives. View Details

Keywords: Brands and Branding; Corporate Strategy; Supply Chain Management; Food and Beverage Industry

Citation

Purchase

February 2011 (Revised April 2012)
Case

PepsiCo Peru Foods: More than Small Potatoes

By: Rosabeth M. Kanter, Rakesh Khurana, Rajiv Lal and Matthew Bird

The regional head of supply chain for PepsiCo South America Foods and his team had worked for 10 years to realize their dream of creating an agricultural research center in Peru that could provide more productive and healthier varieties of potatoes for the Frito-Lay... View Details

Keywords: Food; Supply Chain; Planning; Growth and Development Strategy; Leading Change; Agriculture and Agribusiness Industry; Peru

Citation

Educators

Purchase