Publications

Publications

Filter Results: (12,626) Arrow Down
Filter Results: (12,626) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 248 of 12,626 Results →
  • November–December 2024
  • Article

Scaling Up Transformational Innovations

By: Peter Koen, Ananya Sheth, Mike DiPaola and Linda A. Hill
For large companies operating in mature sectors—such as Procter & Gamble in consumer goods, Apple in consumer electronics, and Adobe in cloud software—driving growth is a perennial challenge. Growth through acquisition is always an option, but companies often quickly... View Details
Keywords: Growth and Development Strategy; Leadership; Innovation Strategy; Consumer Products Industry
Related
  • December 2006 (Revised February 2009)
  • Case

China Merchants Bank: Here Just For You

By: F. Warren McFarlan, GuoQing Chen, HengYuan Zhu, Bin Yang, Michael Shih-ta Chen, G.A. Donovan, Waishun Lo and Yan Yang
Founded in 1987, China Merchants Bank (CMB) is a pioneer in the use of technical innovation and IT as a competitive tool in the rapidly evolving Chinese banking sector. With a relatively small branch network when compared to its larger competitors, CMB uses an... View Details
Keywords: Credit Cards; Information Technology; Technological Innovation; Innovation Leadership; Competitive Strategy; Initial Public Offering; Emerging Markets; Opportunities; Banking Industry; China; Hong Kong
Related

    We the Possibility

    Can we solve big public problems anymore? Yes, we can. The huge challenges we face are daunting indeed. At the same time, we've come to accept the sad notion that government can't do new things or solve tough problems—it's too big, too slow, and mired in... View Details

    • 2017
    • Article

    Frictions or Mental Gaps: What's Behind the Information We (Don't) Use and When Do We Care?

    By: Benjamin Handel and Joshua Schwartzstein
    Consumers suffer significant losses from not acting on available information. These losses stem from frictions such as search costs, switching costs, and rational inattention, as well as what we call mental gaps resulting from wrong priors/worldviews, or relevant... View Details
    Keywords: Information; Consumer Behavior
    Related
    • 05 Mar 2009
    • What Do You Think?

    How Frank or Deceptive Should Leaders Be?

    leadership behaviors may depend on the "context" in which they are found. As a result, one might conclude as Mike Leahy did that " I am fascinated with the range of our readers' responses to... View Details
    Keywords: by Jim Heskett
    • December 2009
    • Article

    Closing the Customer Feedback Loop

    By: Rob Markey, Fred Reichheld and Andreas Dullweber
    Realizing that customer retention is more critical than ever, companies have ramped up their efforts to listen to customers. But many struggle to convert their findings into practical prescriptions for customer-facing employees. Some companies are addressing that... View Details
    Keywords: Customer Centric Initiative; Customer Satisfaction; Customer Focus and Relationships; Customer Value and Value Chain
    Related
    • March 2025
    • Teaching Note

    Seattle's Climate Pledge Arena: Ticket to a Greener Future

    By: Rosabeth Moss Kanter and Jacob A. Small
    Teaching Note for HBS Case No. 325-110. CEO Tim Leiweke reviewed the process by which his newly formed Oak View Group had managed a major rebuild of a landmark arena in Seattle which attracted a National Hockey League franchise and major entertainers concerned about... View Details
    Keywords: Climate Change; Environmental Sustainability; Leadership; Bids and Bidding; Standards; Corporate Social Responsibility and Impact; Green Buildings; Construction; Partners and Partnerships; Sports Industry; Entertainment and Recreation Industry; Seattle
    Related
    • Web

    Organizational Behavior Faculty - Faculty & Research

    Organizational Behavior Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students Unit Head Joshua D. Margolis James Dinan and Elizabeth Miller Professor of Business Administration Unit Head, Organizational... View Details
    • 10 May 2021
    • Research & Ideas

    Who Has Potential? For Many White Men, It’s Often Other White Men

    Many well-meaning companies want to diversify their workforces but face an all-too-common problem: They take great pains to hire more women and people of color, only to find that these employees don’t stick around long. At one midsize... View Details
    Keywords: by Dina Gerdeman
    • 12 Oct 2022
    • Blog Post

    11 Stories from HBS PRIDE for National Coming Out Day

    that’s the one subject she wouldn’t touch. My father stopped talking to me, except during sporadic episodes of theater we put on in front of friends and relatives – we’d each View Details
    • Web

    Entrepreneurship - Faculty & Research

    meaningful difference for generations of rural students in Kazakhstan? Keywords: Mission and Purpose ; Organizational Change and Adaptation ; Leadership ; Social Enterprise ; Social Entrepreneurship ; Growth... View Details
    • 21 Aug 2000
    • Research & Ideas

    Inside the OR: Disrupted Routines and New Technologies

    experience with innovation as drivers of innovation," they write. "Instead they suggested that face-to-face leadership and teamwork might allow some organizations to adapt when confronted with new... View Details
    Keywords: by Hilah Geer
    • 21 Aug 2020
    • Blog Post

    Pursuing a JD/MBA Joint Degree

    Students enrolled in the HBS/HLS four-year joint degree program come from a wide variety of backgrounds. Many are interested in pursuing careers that operate at the intersection of business and law, and they... View Details
    • Web

    Online Business Courses & Certifications | HBS Online

    $1,850 Certificate Earn the Credential of Readiness by taking all three courses in tandem, plus a final exam. Leadership & Management Develop the leadership and management... View Details
    • 13 Nov 2018
    • First Look

    New Research and Ideas, November 13, 2018

    I exploit exogenous variation in European immigration to U.S. cities between 1910 and 1930 induced by World War I and the Immigration Acts of the 1920s and instrument immigrants’ location decision relying on... View Details
    Keywords: Dina Gerdeman
    • March 2025 (Revised March 2025)
    • Case

    Seattle's Climate Pledge Arena: Ticket to a Greener Future

    By: Rosabeth Moss Kanter and Jacob A. Small
    Tim Leiweke reviewed how his development group and partners had completely rebuilt an aging Seattle landmark into the world’s greenest arena, carrying the visible name Climate Pledge Arena. It had attracted a new National Hockey League franchise, the Kraken, and... View Details
    Keywords: Environmental Sustainability; Leadership; Bids and Bidding; Standards; Corporate Social Responsibility and Impact; Green Buildings; Innovation Leadership; Partners and Partnerships; Power and Influence; Operations; Green Technology Industry; Entertainment and Recreation Industry; Seattle
    Related
    • Web

    About - Race, Gender & Equity

    equality in business and society at large. Leadership Robin J. Ely Initiative Co-Chair, Diane Doerge Wilson Professor of Business Administration, Emerita Robin Ely is the Diane Doerge Wilson Professor View Details
    • 01 Oct 2021
    • News

    Dying to Lead: How Reaching the Top Can Kill You Sooner

    • Web

    Technology & Operations Management Faculty - Faculty & Research

    Professor of Leadership and Management Chiara Farronato Glenn and Mary Jane Creamer Associate Professor of Business Administration Kris Johnson Ferreira Edgerley Family... View Details
    • 27 Feb 2024
    • Research & Ideas

    Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

    collected data on their workforce diversity but have chosen to publicly withhold it. Importantly, the researchers find that if a company decides to disclose their own workforce diversity data, the act of... View Details
    Keywords: by Shalene Gupta