Other Financial Services - Publications - Faculty & Research

12 Feb 2013
First Look

First Look: Feb. 12

policies, the most obvious being a transition to more efficient agriculture. Other beneficial policies include accelerating the establishment of Protected Areas, ensuring that tree crop plantations are located on degraded land rather than... View Details

Keywords: Sean Silverthorne

27 Sep 2004
Research & Ideas

IBM Finds Profit in Diversity

Like many companies, IBM took big strides to eliminate discrimination by attempting to ignore cultural, racial, and other differences among its vast worldwide workforce. That ended when Lou Gerstner became CEO. Gerstner initiated a... View Details

Keywords: by David A. Thomas

06 May 2008
First Look

First Look: May 6, 2008

contracted while in marketing. The research identified customers that would be willing to pay more for the services that Purolator was or could potentially provide to them. Purchase this case:... View Details

Keywords: Martha Lagace

10 Oct 2007
First Look

First Look: First Look: October 10

spending on groceries. Controlling for customer-fixed effects and other relevant variables, we find that grocery spending increases by $1.59 with the use of a $10-off coupon. In addition, even though the receipt of a $10-off coupon does... View Details

Keywords: Martha Lagace

28 Aug 2018
First Look

New Research and Ideas, August 28, 2018

Breaks in Interaction Improve Collective Intelligence By: Bernstein, Ethan, Jesse Shore, and David Lazer Abstract— People influence each other when they interact to solve problems. Such social influence introduces both benefits (higher... View Details

Keywords: Dina Gerdeman

29 Jul 2002
Research & Ideas

Get Off the Dime!

accept new software as long as they suffered little inconvenience and little change except reduced costs. They wanted their financial reporting to have their traditional look and feel. They wanted to do maintenance scheduling their way... View Details

Keywords: by John P. Kotter & Dan S. Cohen

01 Dec 2015
First Look

December 1, 2015

other extant signaling game models in the operations management literature. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50107 Incentives versus Reciprocity: Insights from a Field Experiment By: Chung, Doug J., and Das... View Details

Keywords: Sean Silverthorne

07 Jul 2009
First Look

First Look: July 7

effectiveness of these roles in actual organizational settings. The Return of State-Owned Enterprises: Should We Be Afraid? Authors:Aldo Musacchio and Francisco Flores-Macias Publication:Online Edition. Harvard International Review (March 2009) Abstract The global... View Details

Keywords: Martha Lagace

November 2004 (Revised September 2019)
Background Note

The U.S. Health Club Industry in 2004

By: John R. Wells, Gabriel Ellsworth and Benjamin Weinstock

In 2004, the $16.8 billion U.S. health club industry continued its strong record of growth. There were almost 27,000 health clubs in the United States, up from 6,700 two decades earlier, and these clubs claimed 41 million members, over 14% of the U.S. population.... View Details