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Show Results For
- All HBS Web
(10,103)
- People (43)
- News (2,816)
- Research (5,215)
- Events (81)
- Multimedia (26)
- Faculty Publications (3,188)
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- 04 May 2020
- Research & Ideas
Predictions, Prophets, and Restarting Your Business
data and establish a process for keeping that front-line information flowing and timely. Otherwise, “customer focus” will remain a perennial slogan, not an organizational... View Details
Keywords: by Frank V. Cespedes
- 06 Feb 2006
- Research & Ideas
The Trouble Behind Livedoor
Takafumi Horie, the thirty-three-year-old CEO of Livedoor, had become Japan's anti-establishment enfant terrible: rich, hard charging, willing to take big risks such as the ultimately failed attempt to acquire View Details
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
purchasing departments. The process transforms these from functionally oriented cost centers into strategic partners with the line-operating units and the company. This alignment is often accomplished with a View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 28 Jul 2014
- Research & Ideas
Eyes Shut: The Consequences of Not Noticing
gas flow into the can and explode. (While all of the data that I am using about the Walmart stories are from publicly available sources, it should be noted that I served as an expert witness in the case of... View Details
- 17 Nov 2011
- Sharpening Your Skills
Sharpening Your Skills: Organizational Design
solving in a multicultural context because it promotes a flow of novel ideas and concepts from cultures other than one's own. New ideas from other cultures can serve as raw... View Details
Keywords: Re: Ranjay Gulati & Raffaella Sadun
- 23 Jul 2018
- Research & Ideas
The Open Office Revolution Has Gone Too Far
different company headquarters before and after a shift to truly open offices. As with any research at HBS, we were careful: the same people were tracked before and after the move; we asked them to wear the... View Details
Keywords: Re: Ethan S. Bernstein
- 29 Apr 2020
- Book
The Key to Powerful Social Change: Small Villages
Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
- 16 Jun 2003
- Research & Ideas
Surveying the VC Landscape
Certainly, it is legitimate to worry that long-run but nonetheless critically important research once performed by organizations such as IBM and Bell Labs will be trimmed, and that no one will take the slack. After all, it is unlikely... View Details
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
more elusive than ever. A recent McKinsey study reveals that the annual churn in the wireless industry increased from 17 percent in 1995 to 32 percent in 2000. This trend holds true even in industries less susceptible to turnover. In core... View Details
Keywords: by Jean Ayers
- 30 Apr 2001
- Research & Ideas
Why Evolutionary Software Development Works
industry in which the need for a responsive development process has never been greater. The researchers analyzed data from 29 completed projects and identified the characteristics most associated with the... View Details
- 06 Aug 2018
- Research & Ideas
Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels
polesnoy As technology commoditization begins speeding up again, it’s a great time to be a consumer in search of a state-of-the-art flat panel... View Details
- 06 Oct 2003
- Research & Ideas
The Growth of the Social Enterprise
governed and operated, which promotes local responsiveness, empowers entrepreneurial managers, and appeals to many nonprofit leaders. Additionally, as our survey data supported, affiliate organizations do... View Details
Keywords: by Carla Tishler
- 15 Nov 2010
- Lessons from the Classroom
Connecting Goals and Go-To-Market Initiatives
indicates that while production efficiencies have enabled an average S&P 500 company to reduce the cost of goods sold by about 250 basis points over the past decade, SG&A (selling, general and administrative costs) as View Details
- 13 Oct 2015
- Research & Ideas
Does Business Get Done the Same Way in Emerging and Developed Countries?
government relations is part of the inner circle. You can look at Turkcell and see it as a typical emerging-market story. Government intervention is everywhere. Regulators even set prices, View Details
Keywords: by Sean Silverthorne
- 11 Jul 2012
- Research & Ideas
The Future of Boards
think there's a movement away from maximizing shareholder value as the primary focus and motivation for a corporation's existence, and toward a... View Details
Keywords: by Julia Hanna
- 27 Jul 2019
- Op-Ed
Does Facebook's Business Model Threaten Our Elections?
regulation, history is likely to repeat itself. “Without a push by Facebook’s customers or more fundamental federal government regulation, history is likely to repeat itself.” After all, the ability of advertisers to get hold of personal... View Details
Keywords: by George Riedel
- 23 Jul 2024
- In Practice
The New Rules of Trade with China: Navigating Tariffs, Turmoil, and Opportunities
example, 2021 transaction-level trade data from Vietnam shows that most bicycle tires imported from China went to a manufacturer in Ho Chi Minh City, whereas most bicycle tire exports to the US were made by... View Details
- 07 Aug 2019
- Research & Ideas
Big Infrastructure May Not Always Produce Big Benefits
of incumbents so there can be better investments and so we can learn about broader economic phenomena. This is particularly true and interesting in developing economies because they are making big investments on a regular basis. The... View Details
- 26 Jun 2019
- Research & Ideas
Why the US-China Tariff Standoff Hurts American Companies More
leaders from more than 600 companies and trade groups shared their frustrations in a letter to Trump as part of the “Tariffs Hurt the Heartland” advocacy campaign. "We remain concerned about the... View Details
- 05 Aug 2002
- What Do You Think?
Is Platform Leadership Old Hat or the Wave of the Future?
In one recent case, Procter & Gamble purchased a company producing a low-cost, mass-produced disposable electric rotary toothbrush to be marketed under its famous Crest brand umbrella. View Details
Keywords: by James Heskett