Data As A Service - Publications - Faculty & Research

05 Jun 2000
What Do You Think?

What’s Happening to Our Patience?

generational thing, that as our Internet generation ages into mid-life, "we will slow down." Will we? For example, will we be able to suppress annoyance when someone writes us a letter, to which... View Details

Keywords: by James Heskett

10 Aug 2011
Research & Ideas

HBS Faculty Views on Debt Crisis

When Standard & Poor's Rating Services lowered its long-term sovereign credit rating on the United States from AAA to AA+ on August 5, it was a shot heard 'round the world. Stock markets plummeted,... View Details

Keywords: by Staff

16 Jul 2014
HBS Case

Marketing Obamacare

that means is that despite the enormous costs—both financial and political—of setting up these exchanges, fewer than 10 percent of uninsured people in the US have so far been insured as a result. “This is... View Details

Keywords: by Michael Blanding; Health

17 Nov 2011
Sharpening Your Skills

Sharpening Your Skills: Organizational Design

solving in a multicultural context because it promotes a flow of novel ideas and concepts from cultures other than one's own. New ideas from other cultures can serve as raw... View Details

Keywords: Re: Ranjay Gulati & Raffaella Sadun

20 Apr 2016
Research & Ideas

When CEOs Become Activists

passed the Religious Freedom Restoration Act (RFRA), allowing businesses to cite religious freedom as a defensible reason to deny service to a... View Details

Keywords: by Carmen Nobel; Technology; Publishing

06 Feb 2006
Research & Ideas

The Trouble Behind Livedoor

Takafumi Horie, the thirty-three-year-old CEO of Livedoor, had become Japan's anti-establishment enfant terrible: rich, hard charging, willing to take big risks such as the ultimately failed attempt to acquire View Details

Keywords: by Sean Silverthorne; Financial Services; Financial Services

22 Dec 2003
Research & Ideas

Why Negotiation is Like Jazz

created by the parties' relational, substantive, and procedural acts, we call these six forms improvisations. Just as each musical improvisation plays on an established melody or a set chord progression, the... View Details

Keywords: by Kathleen L. McGinn

20 Mar 2017
Book

Why Companies Are Placing Users at the Core of Their Innovation Strategies

software. It becomes, thirdly, a marketing mechanism, as well. You have 100, 1,000, or 10,000 people who are ready to take your product to market and evangelize for it. It’s helpful for companies and... View Details

Keywords: by Dina Gerdeman

04 Feb 2021
Research & Ideas

Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids

another, the need “to do extreme scenario planning and take out loans as precautions to boost the balance sheet.” One CEO mentioned that this was complicated by a distrust of government View Details

Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg

12 Nov 2021
Op-Ed

Can Our Parenting Struggles Make Us Better Leaders?

I’m not just a professor and business consultant; I’m also a parent to two kids. As I’ve often mused, the challenges leaders face at home and at work aren’t necessarily all... View Details

Keywords: by Ranjay Gulati; Air Transportation

19 Mar 2006
Research & Ideas

Do I Dare Say Something?

As every company knows, employees are its greatest resource. It's more than a shame, then, that many workers are either not encouraged or afraid to speak up and communicate ideas at work. Employers are... View Details

Keywords: by Sarah Jane Gilbert

23 Jul 2018
Research & Ideas

The Open Office Revolution Has Gone Too Far

different company headquarters before and after a shift to truly open offices. As with any research at HBS, we were careful: the same people were tracked before and after the move; we asked them to wear the... View Details

Keywords: Re: Ethan S. Bernstein

07 Apr 2003
Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

This confirmed the rationale back in 1970 for PARC's charter as a separate research center. As Robert Adams, then a Xerox senior vice president,... View Details

Keywords: by Henry Chesbrough

18 Jun 2001
Research & Ideas

When In-House Research Isn’t Enough

For many decades, corporate research and development has been pretty much an "inside job." The road to innovative new products and services began and ended with a company's internal R&D. But... View Details

Keywords: by Jim Aisner

29 Jan 2014
Research & Ideas

Super Bowl Ads for Multitaskers

utilizes data from households across the country that install a set-top box alongside their television that analyzes second by second what family members watch. At the same time, Kantar records everything... View Details

Keywords: by Michael Blanding; Advertising; Sports

19 Mar 2006
Research & Ideas

Unlocking Your Investment Capital

Business Review, Merton, a Nobel laureate, urges senior corporate executives and boards to view derivative applications not just as tactical measures but as strategic tools... View Details

Keywords: by Ann Cullen; Financial Services

18 Jun 2001
Research & Ideas

Tech Investment the Wise Way

credible prospect of an attractive return on the assets required to create and expand the model. . . . Implications The biases introduced by an established business model can cut two ways. First, as noted earlier, they can mask the... View Details

Keywords: by Henry Chesbrough & Richard S. Rosenbloom

16 Apr 2001
Research & Ideas

Angels Face the Innovator’s Dilemma

The venture capital industry is ripe for disruption: just like other leading mainstream companies have been for years, according to HBS professor Clayton M. Christensen. As a keynote speaker at the... View Details

Keywords: by Martha Lagace; Financial Services

15 Nov 2010
Lessons from the Classroom

Connecting Goals and Go-To-Market Initiatives

indicates that while production efficiencies have enabled an average S&P 500 company to reduce the cost of goods sold by about 250 basis points over the past decade, SG&A (selling, general and administrative costs) as View Details

Keywords: by Sean Silverthorne; Retail

25 Jul 2005
Research & Ideas

An Organization Your Customers Understand

customer but every entity that interacts with you in a significant manner."3 This claim is repeated in the book The Customer Is CEO, which defines a customer as "the... View Details

Keywords: by Robert Simons

Publications