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  • 11 Jul 2013
  • News

Women Pay More to Fix Cars

    Robert H. Hayes

    Robert Hayes is the Philip Caldwell Professor of Business Administration, Emeritus, at the Harvard Business School. Prior to his appointment to the Harvard Faculty in 1966, he worked for I.B.M. and McKinsey & Company. He received his Ph.D. degree in 1966 from... View Details
    • Blog

    Is AI Coming for Your Job?

    cuts in white-collar staff. Joseph Fuller is a Professor of Management Practice in General Management and co-leads the View Details
    • 14 Oct 2014
    • First Look

    First Look: October 14

    money demand could explain up to approximately half the growth of ABCP in the mid-2000s. Publisher's link:... View Details
    Keywords: Sean Silverthorne
    • December 10, 2021
    • Editorial

    Go Ahead and Ask for More Time on That Deadline

    By: A.V. Whillans and A.V. Whillans
    Unrealistic deadlines don’t help anyone—and yet more often than not, employees avoid asking for extensions even when they know more time would help them do a better job. Through a series of studies with more than 4,000 working adults, the author illustrates how despite... View Details
    Keywords: Deadlines; Extension Request; Employees; Time Management; Behavior; Perception
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    • 28 Sep 2020
    • Research & Ideas

    How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

    importance of collaboration. Leaders often wish they could improve the way they collaborate, starting with how they approach working with others, she says. “Leaders tend to... View Details
    Keywords: by Kristen Senz
    • 2010
    • Book

    One Strategy: Organization, Planning, and Decision Making

    By: Steven Sinofsky and Marco Iansiti
    Learn from the concepts, capabilities, processes, and behaviors that aligned around one strategy with the hard-won, first-person wisdom found in One Strategy. Challenging traditional views of strategy and operational execution, this book - written by Microsoft... View Details
    Keywords: Strategy; Organizations; Planning; Decision Making
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    • January 2007 (Revised July 2008)
    • Case

    Capital Field: A Room with a View

    By: Nicolas P. Retsinas and Joshua Wyatt
    Jerzy Peters, Managing Director of Patron Capital Partners, must decide the best investment option on the development of the Odra Polish theater chain and the associated real estate. Capital Field was a company formed by U.S.-educated Polish natives involved in real... View Details
    Keywords: Investment; Emerging Markets; State Ownership; Privatization; Property; Real Estate Industry; Poland
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    • 12 Nov 2008
    • First Look

    First Look: November 12, 2008

    Development (TvT) of Amsterdam, Holland, was deeply worried about the status of his largest ongoing project: the Amsterdam World Trade Center... View Details
    Keywords: Martha Lagace
    • March 1991 (Revised July 1993)
    • Case

    Kyocera Corp.

    By: John P. Kotter
    Examines the three factors critical to this company's remarkable success in the high tech field. The first factor is the founder, Dr. Inamori's powerful leadership. The second is the strong corporate culture or philosophy of the firm. The third element in Kyocera's... View Details
    Keywords: Customer Relationship Management; Information Infrastructure; Leadership Style; Management Systems; Management Style; Organizational Culture; Practice; Profit; Planning; Technology Industry; Electronics Industry
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    • 30 Jun 2021
    • News

    Episode 5 - Professor F. Warren McFarlan

    • June 2001
    • Case

    GE's Early Dispute Resolution Initiative (A)

    By: Michael A. Wheeler and Gillian Morris
    GE's chief litigation counsel sought to rationalize litigation flow by viewing it as a manufacturing process. By applying the principles of Six Sigma, P.D. Villareal created an Early Dispute Resolution (EDR) system that enabled both lawyers and managers to work... View Details
    Keywords: Corporate Governance; Governing Rules, Regulations, and Reforms; Lawsuits and Litigation; Six Sigma; Organizational Change and Adaptation; Problems and Challenges; Conflict and Resolution; Energy Industry; Technology Industry; United States
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    • 03 Apr 2015
    • News

    How To Run A Business Without Any Bosses

    • November 2002 (Revised March 2006)
    • Case

    Global Conservation Trust, The: A Foundation for Food Security

    By: Ray A. Goldberg and Carin-Isabel Knoop
    Biodiversity is being lost due to the delegation of the ability to store and maintain various types of plants to governments and foundations with no or little financial base. How does one develop the resources to maintain plant diversity for the future benefit of... View Details
    Keywords: Food; Safety; Plant-Based Agribusiness; Nonprofit Organizations; Welfare; Finance; Environmental Sustainability; Agriculture and Agribusiness Industry
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    • 21 Dec 2010
    • First Look

    First Look: December 21

    response to unexpected endogenous or exogenous threats to meeting work goals. Managers employed two distinct forms of redundant communication to mobilize team members toward... View Details
    • September 1989 (Revised June 1993)
    • Case

    Depreciation at Delta and Pan Am

    By: William J. Bruns Jr.
    Depreciation policies of Delta Air Lines and Pan Am Corp. are compared and contrasted against a summary of operating data from each airline. Questions with the case require projection of future depreciation on a new aircraft using the policies of each company. View Details
    Keywords: Cost Accounting; Management Systems; Economic Growth; Policy; Cost; Financial Strategy; Economic Slowdown and Stagnation; Activity Based Costing and Management; Air Transportation Industry
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    • October 1999
    • Case

    CIBC Corporate and Investment Banking (C): 1997-1999

    By: Joseph L. Bower and Michael Raynor
    By 1997 the turnaround of CIBC's troubled investment bank, Wood Gundy, and its integration with corporate banking activities was complete. Marketplace results were encouraging, but scuttled mergers and tumultuous succession issues made the future uncertain. View Details
    Keywords: Integration; Investment Banking; Success; Risk and Uncertainty; Management Succession; Mergers and Acquisitions; Financial Services Industry
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    • TeachingInterests

    Founders' Dilemmas

    Founders' Dilemmas examines the early, often difficult, decisions that have important long-term consequences for founders and their ventures. Potential consequences include losing control of their ventures, breaking up of the founding team due to tensions between... View Details

    • November 2021 (Revised December 2022)
    • Case

    Farfetch: Digital Transformation for Luxury Brands

    By: Sunil Gupta, Jill Avery, Elena Corsi and Federica Gabrieli
    Farfetch, a global luxury technology platform and digital marketplace had been surfing the wave of digital transformation in the luxury fashion industry since 2008. While the company’s stock price and market valuation had fluctuated since its IPO in 2018, it had... View Details
    Keywords: Digital Marketing; Marketplaces; Retailing; Internet Marketing; E-Commerce Strategy; Marketing; Marketing Strategy; Marketing Channels; Brands and Branding; Luxury; Growth and Development Strategy; Digital Transformation; E-commerce; Apparel and Accessories Industry; Beauty and Cosmetics Industry; Fashion Industry; Retail Industry; Web Services Industry; Technology Industry; United Kingdom; Europe; Portugal; China
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      Robert J. Dolan

      Robert J. Dolan is the Baker Foundation Professor at Harvard Business School. He received his Ph.D. from the University of Rochester and began his academic career in 1976 as a faculty member at the Graduate School of Business of the University of Chicago. He joined... View Details