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Show Results For
- All HBS Web
(7,653)
- People (9)
- News (1,546)
- Research (5,409)
- Events (17)
- Multimedia (32)
- Faculty Publications (3,730)
- 31 Mar 2023
- Blog Post
Bring your authentic self to work: Advice from HBS alumni
Justin Schlacks (MBA 2023) shared, “My biggest piece of advice is to be confident in who you are and to bring your full self to work each day. Being your authentic self helps to build relationships with colleagues, increase job... View Details
Keywords: All Industries
- 23 May 2011
- Op-Ed
Leading and Lagging Countries in Contributing to a Sustainable Society
Reporting Advances Integrated reporting is an emerging management practice that involves the integration of a company's required financial report with its voluntary (except for a few countries) corporate social responsibility or... View Details
Keywords: by Robert G. Eccles & George Serafeim
- June 2003 (Revised December 2003)
- Case
Social Partnership
By: Huw Pill and Julian Coulter
Discusses the tripartite social partnership among employers, unions, and government that was geared toward maintaining international competitiveness through wage moderation within the European monetary system from the late 1980s. View Details
- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
operating expertise. From the October 1998 opening through the end of last year, Zoots mushroomed into six states, with 41 retail locations and 124 home-delivery routes served by purple Zoots vans. Krasnow and his management team oversaw... View Details
Keywords: by John S. Rosenberg
- 01 Dec 2006
- News
Enron’s Legacy
If Enron had been owned and controlled by a small group of private-equity investors, could the monitoring and control practices of a professionally run buyout shop have protected Enron’s shareholders and employees from the problems that... View Details
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
and the role of enterprise communication in managing these forces. The chapter includes a discussion of the most relevant findings from the annual Edelman Trust Barometer, a bellwether of measuring trust and View Details
Keywords: Sean Silverthorne
- 27 Aug 2013
- First Look
First Look: August 27
avenues to address obstacles for Ensina!'s execution found in navigating national education policy and funding, forging partnerships with municipal and state governments, confronting widespread cultural perspectives on teaching as a profession, and View Details
Keywords: Sean Silverthorne
- 15 Sep 2020
- News
How To Make Diversity a Reality
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes “We have been very successful at finding people of color to be operating partners, to be employees at ICV. We've been doing this for two decades. We've had no problem finding... View Details
- December 2014
- Article
Team Reflexivity as an Antidote to Team Information Processing Failures
By: M. C. Schippers, A. C. Edmondson and M. A. West
This article proposes that team reflexivity—a deliberate process of discussing team goals, processes, or outcomes—can function as an antidote to team-level biases and errors in decision making. We build on prior work conceptualizing teams as information-processing... View Details
Keywords: Team Reflexivity; Team Information-processesing Failures; Team Regulatory Processes; Team Learning; Groups and Teams; Knowledge Management
Schippers, M. C., A. C. Edmondson, and M. A. West. "Team Reflexivity as an Antidote to Team Information Processing Failures." Small Group Research 45, no. 6 (December 2014): 731–769.
- 01 Sep 2011
- News
Alumni Book Briefs
loyalty) into a full-fledged management system that results in extraordinary financial and competitive results. They define the fundamental concept of Net Promoter; explain its connection to a company’s growth and sustained success;... View Details
- 07 Jan 2015
- What Do You Think?
SUMMING UP: What Are the Limits On Workplace Transparency?
among employees as well as a greater burden on managers sorting out complaints about pay. Should all pay information be shared in an organization? What do you think the effect would be on such things as... View Details
Keywords: by James Heskett
- 13 Jun 2017
- First Look
First Look at New Research and Ideas, June 13
May 2017 American Economic Review: Papers and Proceedings Immigration and the Rise of American Ingenuity By: Akcigit, Ufuk, John Grigsby, and Tom Nicholas Abstract—We build on the analysis in Akcigit, Grigsby, and Nicholas (2017) by using U.S. patent and census data to... View Details
Keywords: Sean Silverthorne
- May 1982 (Revised February 1983)
- Case
Ford Motor Co. (B): The Automobile Crisis and Ford's Political Strategy--1980
Keywords: Strategy; Crisis Management; Government and Politics; Business and Government Relations; Auto Industry; United States
Salter, Malcolm S. "Ford Motor Co. (B): The Automobile Crisis and Ford's Political Strategy--1980." Harvard Business School Case 382-162, May 1982. (Revised February 1983.)
- February 2016
- Supplement
The Maggi Noodle Safety Crisis in India (C)
By: Karthik Ramanna and Radhika Kak
The local government in Delhi has ordered a ban on Nestlé's flagship product in India—Maggi Noodles, citing excessive lead content per government lab tests. Nestlé disputes the government tests, noting that internal and third-party tests show the product to be safe.... View Details
Keywords: Multinationals; Globalization; Regulation; Customer Relations; Business And Government; Safety; Leadership; Food; Multinational Firms and Management; Governance Compliance; Crisis Management; Customer Focus and Relationships; Business and Government Relations; Food and Beverage Industry; Delhi
Ramanna, Karthik, and Radhika Kak. "The Maggi Noodle Safety Crisis in India (C)." Harvard Business School Supplement 116-038, February 2016.
- 20 Mar 2018
- First Look
First Look at New Research and Ideas, March 20, 2018
employees sit through training and attest that they understand the rules, but failing to assess the effectiveness of their compliance programs, or doing so with faulty metrics. The authors explain how we reached this sorry state—and how... View Details
Keywords: Sean Silverthorne
- 13 Apr 2022
- News
New School
a relationship between long-term thinking, social purpose, and success,” he says. Since taking over as CEO, Waldron has invested in the foundations of this relationship. He has focused on service to View Details
- September 2003
- Case
Executive Compensation at Reckitt Benckiser plc
By: V.G. Narayanan, Krishna G. Palepu and Lisa Brem
Investors felt betrayed by the increasingly lucrative pay packages awarded to CEOs and other top executives at multinational companies. Yet, board members charged with adequately rewarding executives were forced to compete with rising packages of salaries and stock... View Details
- Web
Labor Practices | Baker Library | Bloomberg Center | Harvard Business School
without a lost time accident.” Another image documenting employees’ rights to file complaints captured management and union representatives together at a grievance committee meeting. Pictures of baseball games and other leisure activities... View Details
- 07 Oct 2019
- Sharpening Your Skills
How Companies Can Make Up with (Very) Unhappy Customers
JetBlue employees and more than 130,000 customers whose flights were cancelled, delayed, or diverted. How did the airline make it right with customers and learn from its mistakes? The Hidden Cost of a Product Recall Product failures... View Details
- 06 Jun 2005
- Research & Ideas
Don’t Listen to “Yes”
how to manage conflict constructively, and they must attend to hurt feelings and damaged relationships that may not have been apparent during the process itself. Keeping conflict constructive helps to build... View Details
Keywords: by Martha Lagace