Empirical Operations Management - Publications - Faculty & Research

28 May 2020
News

Zoom's First Chief Diversity Officer

18 Mar 2013
News

Sheryl Sandberg: The HBR Interview

Keywords: social media; Management; Management; Management; Management; Management

January 1988 (Revised January 1997)
Case

Digital Equipment Corp.: The Endpoint Model (A)

By: David A. Garvin

Describes a comprehensive manufacturing strategy designed to reduce substantially the cycle time of orders (i.e. the time between the placement of an order by a customer and its delivery to the customer). To launch the strategy Digital has adopted manufacturing... View Details

Keywords: Business Plan; Information; Time Management; Production; Strategic Planning; Strategy; Manufacturing Industry

Citation

Educators

Purchase

04 Jun 2021
News

Inside IKEA’s Digital Transformation

01 Jan 2012
News

Cynthia Carroll, MBA 1989

Appointed Managing Director, Alcan, Limerick, Ireland 2002 Appointed CEO, Alcan Primary Metal Group 2006 Named one of “50 Women to Watch” by WSJ 2007 Appointed Chief Executive, Anglo American 2008 Implements “zero harm” policy to improve... View Details

27 Jan 2010
News

Ferran Adrià Comes to Harvard

Keywords: Michael Norton; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

01 Sep 2007
News

To The Rescue

Each day, the chaos that is one sliver of modern India arrives in the form of 13,000 phone calls to the tranquil 37-acre campus of the Emergency Management and Research Institute (EMRI) outside Hyderabad in the southern state of Andhra... View Details

Keywords: Garrett M. Graff; emergency response networks; Ambulatory Health Care Services; Health, Social Assistance; Telecommunications; Information

December 2011
Teaching Note

Bergerac Systems: The Challenge of Backward Integration (Brief Case)

By: David A. Garvin and Sunru Yong

Teaching Note for Product # 4381 View Details

Keywords: Financial Analysis; Manufacturing Strategy; Strategy; Production; Analysis; Supply Chain Management; Vertical Integration; Finance

Citation

Purchase

26 Jul 2021
News

When Do We Actually Need to Meet in Person?

23 Jan 2012
Research & Ideas

Break Your Addiction to Service Heroes

your biggest buckets of cost and rethinking those strategically in ways that give your customers something they value," notes Frei, the UPS Foundation Professor of Service Management at Harvard Business School. Morriss (HBS MBA '04),... View Details

Keywords: by Deborah Blagg; Service

01 Jun 2003
News

New Course on Leadership, Values, and Corporate Accountability

and social responsibilities of organizations and their employees, including the relationship of corporations to society, the responsibilities of managers within organizations, and the role of personal values in individual decision-making.... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Dec 1996
News

Laurel without Hardy? A Lesson for Business

helped promote highway construction. Some complements to the automobile already existed. One was loans - but here, too, carmakers took an active hand in making them more accessible and attractive. First General Motors and then Ford set up View Details

01 Dec 2018
News

Combating Climate Change

Operations Management course, first-year students were challenged to consider how an organization of their choice was being affected by climate change. Return to Tomorrow, Transformed View Details

28 Mar 2023
Blog Post

Meet Professor Elisabeth Paulson: A Conversation on Life, Research, and Teaching

In this blog, Loujaine AlMoallim (MBA 2024) interviews Technology and Operations Management Professor Elisabeth Paulson about her personal journey, her time at Harvard Business School, and her advice for HBS... View Details

27 Sep 2016
First Look

September 27, 2016

selecting investments, VCs see the management team as more important than business-related characteristics such as product or technology. They also attribute more of the likelihood of ultimate investment success or failure to the team... View Details

Keywords: Sean Silverthorne

29 Jun 2016
Blog Post

Emerging Into Singapore

umbrella. A team of 15 to 20 ‘Avengers’ sit in Singapore working on the overall strategies from operations to performance enhancement to market expansion. The office has a lively ‘big family’ feel and a great balance of hard work and good... View Details

Keywords: Technology; Consumer Products / Retail

13 Mar 2017
Research & Ideas

Hiding Products From Customers May Ultimately Boost Sales

Concealment, co-authored by Kris Johnson Ferreira and Joel Goh, both assistant professors in the Technology and Operations Management Unit at Harvard Business School. The paper is novel in that it considers... View Details

Keywords: by Carmen Nobel; Retail; Fashion

10 Jun 2014
First Look

First Look: June 10

increasing in the "strength" (i.e., relative presence) of related industries. Building on Porter (1998, 2003), we develop a systematic empirical framework to analyze the role of regional clusters-groups of closely related... View Details