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Show Results For
- All HBS Web
(7,881)
- People (14)
- News (1,951)
- Research (5,037)
- Events (47)
- Multimedia (15)
- Faculty Publications (3,792)
- 28 May 2020
- News
Zoom's First Chief Diversity Officer
- 18 Mar 2013
- News
Sheryl Sandberg: The HBR Interview
- January 1988 (Revised January 1997)
- Case
Digital Equipment Corp.: The Endpoint Model (A)
By: David A. Garvin
Describes a comprehensive manufacturing strategy designed to reduce substantially the cycle time of orders (i.e. the time between the placement of an order by a customer and its delivery to the customer). To launch the strategy Digital has adopted manufacturing... View Details
Keywords: Business Plan; Information; Time Management; Production; Strategic Planning; Strategy; Manufacturing Industry
Garvin, David A. "Digital Equipment Corp.: The Endpoint Model (A)." Harvard Business School Case 688-059, January 1988. (Revised January 1997.)
- 04 Jun 2021
- News
Inside IKEA’s Digital Transformation
- 01 Jan 2012
- News
Cynthia Carroll, MBA 1989
Appointed Managing Director, Alcan, Limerick, Ireland 2002 Appointed CEO, Alcan Primary Metal Group 2006 Named one of “50 Women to Watch” by WSJ 2007 Appointed Chief Executive, Anglo American 2008 Implements “zero harm” policy to improve... View Details
- 01 Sep 2007
- News
To The Rescue
Each day, the chaos that is one sliver of modern India arrives in the form of 13,000 phone calls to the tranquil 37-acre campus of the Emergency Management and Research Institute (EMRI) outside Hyderabad in the southern state of Andhra... View Details
- December 2011
- Teaching Note
Bergerac Systems: The Challenge of Backward Integration (Brief Case)
By: David A. Garvin and Sunru Yong
Teaching Note for Product # 4381 View Details
- 26 Jul 2021
- News
When Do We Actually Need to Meet in Person?
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
your biggest buckets of cost and rethinking those strategically in ways that give your customers something they value," notes Frei, the UPS Foundation Professor of Service Management at Harvard Business School. Morriss (HBS MBA '04),... View Details
- 01 Jun 2003
- News
New Course on Leadership, Values, and Corporate Accountability
and social responsibilities of organizations and their employees, including the relationship of corporations to society, the responsibilities of managers within organizations, and the role of personal values in individual decision-making.... View Details
- 01 Dec 1996
- News
Laurel without Hardy? A Lesson for Business
helped promote highway construction. Some complements to the automobile already existed. One was loans - but here, too, carmakers took an active hand in making them more accessible and attractive. First General Motors and then Ford set up View Details
- 01 Dec 2018
- News
Combating Climate Change
Operations Management course, first-year students were challenged to consider how an organization of their choice was being affected by climate change. Return to Tomorrow, Transformed View Details
- 28 Mar 2023
- Blog Post
Meet Professor Elisabeth Paulson: A Conversation on Life, Research, and Teaching
In this blog, Loujaine AlMoallim (MBA 2024) interviews Technology and Operations Management Professor Elisabeth Paulson about her personal journey, her time at Harvard Business School, and her advice for HBS... View Details
- 27 Sep 2016
- First Look
September 27, 2016
selecting investments, VCs see the management team as more important than business-related characteristics such as product or technology. They also attribute more of the likelihood of ultimate investment success or failure to the team... View Details
Keywords: Sean Silverthorne
- 29 Jun 2016
- Blog Post
Emerging Into Singapore
umbrella. A team of 15 to 20 ‘Avengers’ sit in Singapore working on the overall strategies from operations to performance enhancement to market expansion. The office has a lively ‘big family’ feel and a great balance of hard work and good... View Details
- 13 Mar 2017
- Research & Ideas
Hiding Products From Customers May Ultimately Boost Sales
Concealment, co-authored by Kris Johnson Ferreira and Joel Goh, both assistant professors in the Technology and Operations Management Unit at Harvard Business School. The paper is novel in that it considers... View Details
- 10 Jun 2014
- First Look
First Look: June 10
increasing in the "strength" (i.e., relative presence) of related industries. Building on Porter (1998, 2003), we develop a systematic empirical framework to analyze the role of regional clusters-groups of closely related... View Details
Keywords: Sean Silverthorne
- 07 Oct 2019
- Sharpening Your Skills
How Companies Can Make Up with (Very) Unhappy Customers
Anxiety Through Access to Human ContactThis study finds that customer anxiety during self-service transactions can reduce customers’ trust in the service provider. Operational design choices may help. Calculators for Women: When Identity... View Details
- 01 Jun 2004
- News
There and Back Again: The Challenges and Rewards of Working Abroad
engine manufacturing division of United Technologies, offered him a post managing a joint venture in Taipei, Taiwan. Keohane had chosen the company because its global operations presented many “right-sized”... View Details