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  • 30 Jun 2009
  • First Look

First Look: June 30

effect of variation in experience on performance. The problem is that variation in experience improves a team's information processing capacity and knowledge base but also creates coordination challenges. We hypothesize that team... View Details
Keywords: Martha Lagace
  • 15 Nov 2006
  • Research & Ideas

Lessons Not Learned About Innovation

Create processes and controls. The innovation process is inherently uncertain, so companies must develop new ways of tracking progress in these units. Rewarding a manager who "sticks to plan"... View Details
Keywords: by Sean Silverthorne
  • 01 Dec 2020
  • News

Quantum Leap

process of drug development: With quantum’s ability to analyze multiple molecules, proteins, and chemicals at the same time, researchers could significantly speed the time to market with ultrafast and high-volume testing—and discover new... View Details
Keywords: Jen McFarland Flint; Computer and Electronic Product Manufacturing; Manufacturing
  • 21 May 2024
  • Blog Post

IFC India: From Trash to Treasure: Inside a Waste Management Site in Mumbai

waste management plant is a fascinating case study of how the right capital, players, and process can tackle the waste crisis. Hindustan Unilever, like other FMCG manufacturers, has historically faced criticism for its reliance on... View Details
  • 24 Jul 2006
  • Research & Ideas

How Kayak Users Built a New Industry

settings. They cried out for a theoretical explanation. So Eric von Hippel, Christoph Hienerth, and I teamed up to see if we could construct a theory to explain the phenomena. Q: Can you describe in general the pathways user innovations take in your model? A: The View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation
  • 11 Sep 2018
  • News

Bringing Government Up to Code

continue their enrollment in food assistance, in food stamps. The process is much harder than it should be or needs to be, and some of that can actually be solved by designing a service with the user in mind as opposed to a government... View Details
  • 27 Aug 2018
  • Sharpening Your Skills

Guts, Gall, and Good Luck: What It Takes To Be An Entrepreneur

Tips for Finding the Right Job at a Startup Finding a job at a startup is not the same process as hunting employment at an established business. The Amazing Life of One of America’s Earliest Black, Female Entrepreneurs Though not everyone... View Details
Keywords: by Sean Silverthorne
  • Profile

Janina Motter

says, “were skeptical about my mixed background – start-ups were more open.” Her first company collapsed after a year. But she found a more enduring – and rewarding – path forward at Heliotrope Technologies, a smart windows startup. Hired as a View Details
  • Profile

Jeff Bernstein

me. In classes, I face challenging situations I've never faced before. I can apply processes that I've learned to genuine events. As a proxy for the real world, the case method is tremendous." Through his cases, Jeff says he has... View Details
  • Profile

Chris Hurst

poor countries alleviate extreme poverty, and what might my role in the process be? Second, given the challenges global competition brings to the U.S., how might the U.S. retain its competitive position into the 21st Century?” For Chris,... View Details
  • Profile

Drew Richard

search has been a real process – I underestimated how difficult it would be. But it’s been a huge learning experience: cold calling, reaching out to alumni, expanding contacts. My ability to communicate has improved tremendously because... View Details
  • Web

IT Strategy: IT Modernization Drives Academic Library Innovation | Information Technology

they need. The Impact The Baker Architecture Modernization Program will evolve Baker Library technology and processes to support its objective of being at the vanguard of academic library innovation, linked data experimentation, semantic... View Details
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

outlines concrete steps that managers at all levels can take to spark positive conflict and make sure that all views get a fair hearing, and he outlines as well a fair and open process for making more effective decisions. "Keeping... View Details
Keywords: by Martha Lagace
  • Forthcoming
  • Article

Human Capital and the Managerial Revolution in the United States: Evidence from General Electric

By: Tom Nicholas
This paper estimates the returns to human capital accumulation during the first era of mega-firms in the United States by linking employees at General Electric—a canonical enterprise associated with the “visible hand” of managerial hierarchies—to the 1940 census. I... View Details
Keywords: Returns To Education; Management Practices; Hierarchies; Management Practices and Processes; Rank and Position; Human Capital; Talent and Talent Management; Business History; United States
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  • July 2002 (Revised April 2003)
  • Case

QuickMedx Inc.

By: Richard M.J. Bohmer and Jonathan P Groberg
QuickMedx has created a chain of small kiosks, located in drugstores and shopping malls in the Minneapolis area, that cater to patients with a limited range of very simple primary care conditions. Service is rapid and cheap and patients wait only a few minutes to be... View Details
Keywords: Health Care and Treatment; Decision Making; Disruptive Innovation; Expansion; Service Delivery; Business Processes; Design; Management; Health Industry
Related
  • 03 Mar 2016
  • News

3-Minute Briefing: Pamela Meyer (MBA 1986)

(photo by Cade Martin) At my 20th HBS reunion I heard faculty member Michael Wheeler describe behavior people engage in when they’re being deceptive. The room was transfixed. No one was on their phone! It turned out there is a robust, well-funded body of... View Details
Keywords: Julia Hanna
  • 23 Jul 2014
  • Lessons from the Classroom

Innovation Is Magic. Really

authors also teamed to write The Magic of Innovation, published in the European Business Review earlier this year. A Magical Process Thomke maintains that innovative managers looking to create successful new products or services can... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 22 Jun 2010
  • First Look

First Look: June 22

that entrepreneurship is believed to play in the process of economic growth, alleviating financing constraints for would-be entrepreneurs is also an important goal for policymakers worldwide. We review two major streams of research... View Details
Keywords: Martha Lagace
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

experience. Moreover, doctors tend to deviate to follow two common ordering strategies: shortest expected processing time and batching similar cases. Choosing the shortest tasks first is particularly detrimental for speed. Batching is... View Details
Keywords: Sean Silverthorne
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

focuses on incentives, responsibilities, and structures, we adopt a process perspective and find that integration was achieved despite an incentive structure which did not support it. By drawing a distinction between the incentive... View Details
Keywords: Martha Lagace