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  • All HBS Web  (14,088)
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  • All HBS Web  (14,088)
    • People  (57)
    • News  (2,343)
    • Research  (9,496)
    • Events  (22)
    • Multimedia  (389)
  • Faculty Publications  (7,848)
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  • October 1989 (Revised November 2006)
  • Background Note

Managing Selling and the Salesperson

By: Frank V. Cespedes
Written for a module in the Marketing Implementation course (a second-year elective in the MBA program). Provides a brief introduction to common issues involved in recruiting, training, compensating, and evaluating field salespeople. Also offers questions to consider... View Details
Keywords: Salesforce Management
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Cespedes, Frank V. "Managing Selling and the Salesperson." Harvard Business School Background Note 590-043, October 1989. (Revised November 2006.)
  • 13 Nov 2012
  • News

Ikea: Against the grain

  • 20 Jun 2011
  • News

Fame, Faith, and Social Activism: Business Lessons from Bono

  • 23 May 2018
  • News

Indie Bookstores Defied Amazon. Who's Next?

  • 10 Jan 2022
  • Video

Professor Kash Rangan: Enlightening

  • Web

Lehman Brothers: 1850 - 2008 | Baker Library | Bloomberg Center | Harvard Business School

Skip to Main Content Lehman Brothers Collection Resources Baker Library Collections Corporate Reports Collection R. G. Dun & Co. Credit Reports HBS Cases Baker Old Class Collection Related Archival Collections Bibliography Site Credits... View Details
  • Article

Measuring the Scientific Effectiveness of Contact Tracing: Evidence from a Natural Experiment

By: Thiemo Fetzer and Thomas Graeber
Contact tracing has for decades been a cornerstone of the public health approach to epidemics, including Ebola, severe acute respiratory syndrome, and now COVID-19. It has not yet been possible, however, to causally assess the method’s effectiveness using a randomized... View Details
Keywords: COVID-19; Contact Tracing; Public Health; Infectious Diseases; Health Pandemics
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Fetzer, Thiemo, and Thomas Graeber. "Measuring the Scientific Effectiveness of Contact Tracing: Evidence from a Natural Experiment." Proceedings of the National Academy of Sciences 118, no. 33 (August 17, 2021): 1–4.
  • June 2010
  • Case

Enterprise Risk Management at Hydro One (Multimedia)

By: Anette Mikes
An early adopter of Enterprise Risk Management, energy giant Hydro One anticipated new threats and opportunities in an industry that faced climate change and carbon legislation, the deregulation of electricity markets, and the greater adoption of renewable... View Details
Keywords: Risk Management; Energy; Energy Industry; Canada
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Mikes, Anette. "Enterprise Risk Management at Hydro One (Multimedia)." Harvard Business School Multimedia/Video Case 110-707, June 2010.
  • June 2019
  • Case

Rachael Ray: Cooking Up a Brand

By: Boris Groysberg, Robin Abrahams and Kerry Herman
Rachael Ray built a remarkable career and brand, first as a cooking personality, and then as a lifestyle maven. This case explores her early career, decisions taken along the way, and the successes she achieved in publishing, television and as a spokesperson. As her... View Details
Keywords: Personal Development and Career; Decision Choices and Conditions; Brands and Branding; Entrepreneurship
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Groysberg, Boris, Robin Abrahams, and Kerry Herman. "Rachael Ray: Cooking Up a Brand." Harvard Business School Case 419-022, June 2019.
  • November 2016 (Revised April 2025)
  • Case

Lynda Bussgang's Stages

By: Thomas J. DeLong and Carin-Isabel Knoop
Lynda Bussgang is getting ready for her 25th Harvard College reunion and for the first time she is actually looking forward to it. Unlike some of her classmates she has charted her own course to happiness. This path took her from musical theater, to non-profit work to... View Details
Keywords: Personal Development and Career; Success
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DeLong, Thomas J., and Carin-Isabel Knoop. "Lynda Bussgang's Stages." Harvard Business School Case 417-034, November 2016. (Revised April 2025.)
  • January 2011
  • Case

A Slice of the Pie: Ruby Collins and Tenants in Common

By: John D. Macomber and Kristian Peterson
A securitized small real estate investment vehicle fails and the many individual owners have to decide how to manage or dispose of the asset. This case follows Ruby Collins, a small investor, through the logic of Section 1031 Like Kind Exchanges as well as the... View Details
Keywords: Financial Instruments; Investment; Risk Management; Ownership Stake; Partners and Partnerships; Valuation; Real Estate Industry
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Macomber, John D., and Kristian Peterson. "A Slice of the Pie: Ruby Collins and Tenants in Common." Harvard Business School Case 211-008, January 2011.
  • December 2001
  • Background Note

A Note on Critical Moments in Negotiation

By: Michael A. Wheeler and Gillian Morris
This case provides an introduction to the wide field of literature that addresses the presence of critical moments--moments that fundamentally can change the negotiation. Critical moments have been examined by a range of theorists and scientists, from mathematicians to... View Details
Keywords: Negotiation Tactics; Decision Choices and Conditions; Change; Negotiation Process; Body of Literature
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Wheeler, Michael A., and Gillian Morris. "A Note on Critical Moments in Negotiation." Harvard Business School Background Note 902-163, December 2001.
  • March 2000 (Revised April 2003)
  • Case

Iridium LLC

By: Benjamin C. Esty, Fuaad Qureshi and William J Olson
This case involves part of a module on financing large projects in the elective curriculum course entitled "Large-Scale Investment." It is set in August 1999, just after Iridium, a global communications firm, declared bankruptcy. Although the case describes Iridium's... View Details
Keywords: Project Finance; Insolvency and Bankruptcy; Financial Strategy; Communications Industry; Technology Industry
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Esty, Benjamin C., Fuaad Qureshi, and William J Olson. "Iridium LLC." Harvard Business School Case 200-039, March 2000. (Revised April 2003.)
  • 23 Jan 2008
  • First Look

First Look: January 23, 2008

Abstract No abstract is available at this time.   Cases & Course MaterialsBayesian Estimation & Black-Litterman Harvard Business School Note 208-085 Describes a practical method for asset allocation that is more robust to... View Details
Keywords: Martha Lagace
  • February 2006 (Revised November 2012)
  • Case

Corporate Responsibility & Community Engagement at the Tintaya Copper Mine (A)

By: V. Kasturi Rangan, Brooke Barton and Ezequiel Reficco
Located in the highlands of Peru, the Tintaya copper mine has long been a source of intense conflict between local community members and mine operators. The mine, which was owned and managed first by the Peruvian state and later by BHP Billiton, stands on 2,300... View Details
Keywords: Developing Countries and Economies; Multinational Firms and Management; Agreements and Arrangements; Corporate Social Responsibility and Impact; Business and Community Relations; Non-Governmental Organizations; Conflict Management; Mining Industry; Australia; Peru
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Rangan, V. Kasturi, Brooke Barton, and Ezequiel Reficco. "Corporate Responsibility & Community Engagement at the Tintaya Copper Mine (A)." Harvard Business School Case 506-023, February 2006. (Revised November 2012.)
  • 12 Jul 2011
  • First Look

First Look: July 12

harmonization strategies. The analysis and framework in this paper can help broaden the understanding of accounting's globalization. Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1875682   Cases & Course... View Details
Keywords: Carmen Nobel
  • 24 Mar 2015
  • First Look

First Look: March 24

http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2575912   Cases & Course Materials Harvard Business School Case 515-011 Muñoz Group: Sustaining Global Vertical Integration Through Innovation Muñoz... View Details
Keywords: Sean Silverthorne
  • 09 Jan 2024
  • Research & Ideas

Could Clean Hydrogen Become Affordable at Scale by 2030?

Hydrogen is poised to move from the sidelines of global clean energy as the industry learns to produce it more efficiently and at lower cost, according to newly published research led by Gunther Glenk, a climate fellow with Harvard Business School's Institute for the... View Details
Keywords: by Desmond Dodd; Energy; Green Technology
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

misinterpretation to assure that state and local governments can appropriately respond to the digital activities that impact physical realities. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53823 Harvard Business School View Details
Keywords: Sean Silverthorne
  • Web

Health Care - Faculty & Research

Affordable Care Act. The (A) case in this series discusses the legislative strategy in the House of Representatives, where three different committees each had jurisdiction over health care legislation. Blog Post Innovation in Health Care... View Details
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