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  • November 1999 (Revised November 2000)
  • Case

International Business Machines Corporation (C)

By: David F. Hawkins
A financial analyst is examining IBM's 1998 tax note to understand better how the company's 1998 tax note was determined. Teaching purpose: Illustrates deferred tax accounting. View Details
Keywords: History; Earnings Management; Taxation; Decision Making; Business Model; Business Earnings; Information Infrastructure; Mathematical Methods; Private Sector; Accounting Audits; Accounting Industry; Computer Industry
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Hawkins, David F. "International Business Machines Corporation (C)." Harvard Business School Case 100-034, November 1999. (Revised November 2000.)
  • 18 Oct 2006
  • Research & Ideas

New at the Helm: A Talk with HBS Dean Light

application aside and asked whether I'd like to get a doctorate instead," recalls Light. After discussions during a visit to the campus, Light agreed to enter a new doctoral program in decision and control theory, a joint program... View Details
Keywords: by Roger Thompson; Education
  • 25 May 2010
  • First Look

First Look: May 25

case is about a boutique chocolate manufacturer's decision to grow. Zotter, an Austrian company that was a pioneer in the organic and Fairtrade chocolate movement, uses the traditional confit technique to View Details
Keywords: Martha Lagace
  • 04 Jan 2010
  • Research & Ideas

Best of HBS Working Knowledge 2009

actions and concurrent strategies for reframing uncomfortable situations, forgoing decisions, and forgetting those decisions altogether. Key concepts include: Because people do not want to be perceived as (or feel) unethical or immoral,... View Details
Keywords: by Staff
  • 09 May 2017
  • First Look

New Research and Ideas, May 9

Sadun Abstract—Many senior executives struggle to describe how they make strategic decisions. That’s a serious problem since the process for making strategic decisions can... View Details
Keywords: Sean Silverthorne
  • 03 Aug 2010
  • First Look

First Look: August 3

social cues from reputation stakeholders and from prominent third-party bureaucratic actors can serve as symbolic signals that can affect the decision making of regulatory agencies. Our findings suggest that... View Details
Keywords: Martha Lagace
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

large traditional retailers. Nickell, DeHart, and Kalmikoff were now faced with making a decision about a potentially lucrative offer from a major retailer offering to carry large volumes of select... View Details
Keywords: Martha Lagace
  • 16 Sep 2015
  • Research & Ideas

Can Applied Economics Save Homeless Puppies?

individualized consultations where appropriate. THWARTING THE PUPPY MILLS In addition to being thick, Roth has written that successful marketplaces must be safe, meaning that all parties feel secure enough to make View Details
Keywords: by Carmen Nobel; Retail
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

in hospitals. One condition of funding was that she also create a tool to improve the safety climate and encourage senior managers to become more engaged in hospital safety initiatives. “It was not that senior leaders were solving problems, but that they were just... View Details
Keywords: by Paul Guttry
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

silently shift in response to actions taken, even though no overt negotiation takes place. Of course, if costly misunderstandings are to be avoided, it's normally in the parties' best interests to make their expectations explicit and... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

it's also the reason why many technically excellent innovations get stuck inside an organization and never make it to market. According to our studies, the most effective way for a leader to realign his company is to facilitate open and... View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader
  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

and the environment will make the relevance of microprocess research findings to broader organizational questions easier to discern and therefore more likely to disseminate to the larger field of organizational research. We empirically... View Details
Keywords: Martha Lagace
  • 08 Jul 2015
  • What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

people spend less time at work by empowering them to take decisions without 2- or 3- levels up approvals ." Tema Frank said that "we need to move to a system where people are compensated based on results achieved rather than... View Details
Keywords: by James Heskett; Financial Services
  • May 2017
  • Teaching Note

Hilti Fleet Management (A) and (B)

By: Ramon Casadesus-Masanell, Oliver Gassmann and Roman Sauer
These notes are meant to accompany Hilti Fleet Management (A): Turning a Successful Business Model on Its Head (717-427) and Hilti Fleet Management (B): Towards a New Business Model (717-465).
This case explores the introduction of fleet management in the... View Details
Keywords: Hilti; Business Model Innovation; BMI; Fleet Management; Decision-making; Implementation; Power Tools Industry; Europe; Switzerland; Liechtenstein; Business Model; Restructuring; Transformation; Transition; Customer Value and Value Chain; Customer Focus and Relationships; Construction; Innovation and Invention; Leasing; Strategy; Decision Making; Growth Management; Construction Industry; Switzerland; Liechtenstein; Germany; Austria; Europe; United States; Asia; Brazil; China; Latin America; Africa; Japan; Hong Kong; France; Italy; Spain
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Casadesus-Masanell, Ramon, Oliver Gassmann, and Roman Sauer. "Hilti Fleet Management (A) and (B)." Harvard Business School Teaching Note 717-507, May 2017.
  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

innovations might impact—and be impacted by—workers, consumers, organizations, and society. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55845 March 2019 Organizational Behavior and Human Decision Processes Choice... View Details
Keywords: Dina Gerdeman
  • 13 Feb 2017
  • Research & Ideas

Paid Search Ads Pay Off for Lesser-Known Restaurants

whether they are a sound investment. An influential study involving eBay showed that search engine ads—especially on brand keywords—were ineffective for the website. After the eBay study came out, the market saw a dip in large-businesses advertising, Luca says. “I am a... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 21 Sep 2016
  • Research & Ideas

Shabana Azmi: Leveraging Bollywood Fame into Social Good

fighting intolerance and religious extremism. All of which makes her seemingly an unusual interview subject for Harvard Business School's Creating Emerging Markets series, sponsored by the HBS Business History Initiative, which has... View Details
Keywords: by Sean Silverthorne; Motion Pictures & Video
  • 02 Jan 2001
  • Research & Ideas

Gurus in the Garage

interviewed share one habit: they refuse to make decisions for the entrepreneurs. Otherwise, their teaching methods vary tremendously. Learning by Doing When Michael Chiarello, founder and CEO of NapaStyle,... View Details
Keywords: by Dorothy Leonard & Walter Swap
  • 08 Sep 2020
  • Sharpening Your Skills

Capitalism Works Better When I Can See What You're Doing

knew the salaries of your peers, would you feel happier in a more equitable workplace? The answer to all these questions is often yes. But sometimes too much transparency can be a bad thing. Open-office designs can make workers less... View Details
Keywords: by Sean Silverthorne
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

stabilize the financial system and the economy. The case explores the details of policies, and the decision making process that led to them, that Geithner and his team devised under immense time pressure to... View Details
Keywords: Dina Gerdeman
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