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  • All HBS Web  (11,391)
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  • All HBS Web  (11,391)
    • People  (55)
    • News  (3,671)
    • Research  (5,259)
    • Events  (46)
    • Multimedia  (191)
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  • 2010
  • Book

One Strategy: Organization, Planning, and Decision Making

By: Steven Sinofsky and Marco Iansiti
Learn from the concepts, capabilities, processes, and behaviors that aligned around one strategy with the hard-won, first-person wisdom found in One Strategy. Challenging traditional views of strategy and operational execution, this book - written by Microsoft... View Details
Keywords: Strategy; Organizations; Planning; Decision Making
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Sinofsky, Steven, and Marco Iansiti. One Strategy: Organization, Planning, and Decision Making. NJ: John Wiley & Sons, 2010.
  • 05 Sep 2006
  • First Look

First Look: September 5, 2006

  Working PapersNone this week   Cases & Course MaterialsCreating Meaning for the Customer: The Case of GMACI Harvard Business School Case... View Details
Keywords: Sean Silverthorne
  • Article

Putting Patients First: Social Marketing Strategies for Treating HIV in Developing Nations

By: Zoe Chance and Rohit Deshpandé
It is more than mere coincidence that the highest rates of HIV occur in the world's poorest countries. Of the over 40 million people currently living with HIV, 95 percent are in the developing world. The first part of this paper explores the economics of HIV and... View Details
Keywords: Health Disorders; Developing Countries and Economies; Poverty; Health Care and Treatment; Social Marketing; Perspective; Customer Focus and Relationships; Profit; Africa; Asia; South America
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Chance, Zoe, and Rohit Deshpandé. "Putting Patients First: Social Marketing Strategies for Treating HIV in Developing Nations." Special Issue on Metric and Interpretive Explorations of Macromarketing. Journal of Macromarketing 29, no. 3 (September 2009).
  • June 2001
  • Case

GE's Early Dispute Resolution Initiative (A)

By: Michael A. Wheeler and Gillian Morris
GE's chief litigation counsel sought to rationalize litigation flow by viewing it as a manufacturing process. By applying the principles of Six Sigma, P.D. Villareal created an Early Dispute Resolution (EDR) system that enabled both lawyers and managers to work... View Details
Keywords: Corporate Governance; Governing Rules, Regulations, and Reforms; Lawsuits and Litigation; Six Sigma; Organizational Change and Adaptation; Problems and Challenges; Conflict and Resolution; Energy Industry; Technology Industry; United States
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Wheeler, Michael A., and Gillian Morris. "GE's Early Dispute Resolution Initiative (A)." Harvard Business School Case 801-395, June 2001.
  • 10 Dec 2021
  • News

New NYC Law Restricts Hiring Based on Artificial Intelligence

    Michael A. Wheeler

    Mike Wheeler joined the HBS faculty in 1993 and has taught extensively in its MBA, Executive, and distance learning programs. His highly interactive 8-week/40-hour HBS Online Negotiation... View Details

    Keywords: arts; construction; e-commerce industry; energy; federal government; green technology; internet; legal services; nonprofit industry; petroleum; pharmaceuticals; publishing industry; real estate; service industry; sports; state government; utilities

      Josh Lerner

      Josh Lerner graduated from Yale College with a special divisional major. He worked for several years on issues concerning technological innovation and public policy at the Brookings Institution, for a public-private task force in Chicago, and on... View Details

      Keywords: biotechnology; high technology; venture capital industry
      • October 2009
      • Supplement

      Noble Group (CW)

      By: C. Fritz Foley and Matthew Johnson
      What role does trade finance play in facilitating global supply chain management? Richard S. Elman, founder and CEO of Noble Group Ltd., a global commodities trading company based in Hong Kong, must raise capital to support the firm's working capital and investment... View Details
      Keywords: Risk Management; Supply Chain Management; Trade; Global Strategy; Investment; Capital; Hong Kong
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      Foley, C. Fritz, and Matthew Johnson. "Noble Group (CW)." Harvard Business School Spreadsheet Supplement 210-702, October 2009.
      • January 2023
      • Case

      EKI Energy Services: One Billion Carbon Credits

      By: George Serafeim
      Within nine months from the time of its Initial Public Offering (IPO) in April of 2021, EKI Energy Services (EKI) shares had increased by more than 8,000%. Equally explosive was the growth of the company’s revenues and Earnings Before Interest, Taxes and Depreciation... View Details
      Keywords: Carbon Credits; Carbon Emissions; Growth; Business Analysis; Environmental Sustainability; Corporate Valuation; Climate Change; Accounting; Valuation; Transition; Renewable Energy; Analysis; Product Positioning; India
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      Serafeim, George. "EKI Energy Services: One Billion Carbon Credits." Harvard Business School Case 123-060, January 2023.
      • 14 Oct 2014
      • First Look

      First Look: October 14

      money demand could explain up to approximately half the growth of ABCP in the mid-2000s. Publisher's link:... View Details
      Keywords: Sean Silverthorne
      • 28 Sep 2020
      • Research & Ideas

      How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

      importance of collaboration. Leaders often wish they could improve the way they collaborate, starting with how they approach working with others, she says. “Leaders tend to... View Details
      Keywords: by Kristen Senz
      • Teaching Interest

      Overview

      Professor Sherman was an assistant professor of the faculty at the MIT Sloan School of Management prior to joining Northeastern. He has been a visiting professor at INSEAD (France), the Naval Postgraduate School (Monterey, CA), Technion (Israel), Univ. of Auckland, and... View Details
      • Teaching Interest

      Public Entrepreneurship

      By: Mitchell B. Weiss

      Public entrepreneurship is designed for future private entrepreneurs and public leaders who want to build new ventures operating in or selling into traditionally public domains.

      The last few years have seen a wave of new public entrepreneurs start companies... View Details

      Keywords: Public Entrepreneurship
      • February 2008
      • Supplement

      Avaya (C): Implementing Demand Generation in Brazil

      Avaya's top management wants to improve demand generation. This requires an improvement in the relationship between Sales and Marketing. This case series (Avaya (A)-(D)) walks the student through each phase of this process. The (A) case begins with background on the... View Details
      Keywords: Marketing; Relationships; Sales
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      Godes, David B. "Avaya (C): Implementing Demand Generation in Brazil." Harvard Business School Supplement 508-050, February 2008.
      • February 2008
      • Supplement

      Avaya (B)

      Avaya's top management wants to improve demand generation. This requires an improvement in the relationship between Sales and Marketing. This case series (Avaya (A)-(D)) walks the student through each phase of this process. The (A) case begins with background on the... View Details
      Keywords: Marketing; Relationships; Sales
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      Godes, David B. "Avaya (B)." Harvard Business School Supplement 508-049, February 2008.
      • 25 Jul 2006
      • First Look

      First Look: July 25, 2006

      description of the economic conditions in apartheid and post-apartheid South Africa, then details the BEE Commission, and finally narrates Charnley's story. Download View Details
      Keywords: Sean Silverthorne
      • 29 Jan 2019
      • First Look

      New Research and Ideas, January 29, 2019

      compared to a simple deficit rule that limits the maximum amount of deficit per period. Whereas the deficit rule does not perform well, the debt... View Details
      Keywords: Dina Gerdeman
      • 02 Sep 2014
      • First Look

      First Look: September 2

      provide evidence that both target difficulty and monetary incentives motivate managers to a) undertake more carbon reducing projects that generate more carbon savings, and b) invest more money in such projects, without increasing View Details
      Keywords: Sean Silverthorne
      • October 2014 (Revised November 2016)
      • Technical Note

      Customer Lifetime Value (CLV) vs. Customer Lifetime Return on Investment (CLROI)

      By: Elie Ofek
      This note presents two related measures for assessing the financial value of a customer to the firm. The first is the well-known measure of Customer Lifetime Value, or CLV for short. The second, which has received much less attention, treats the acquisition of a... View Details
      Keywords: Customer Lifetime Value; Return On Investment; Segmentation; Social Networks; Customer Relationship Management; Marketing Strategy; Investment Return; Social and Collaborative Networks; Social Media
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      Ofek, Elie. "Customer Lifetime Value (CLV) vs. Customer Lifetime Return on Investment (CLROI)." Harvard Business School Technical Note 515-049, October 2014. (Revised November 2016.)

        Robert H. Hayes

        Robert Hayes is the Philip Caldwell Professor of Business Administration, Emeritus, at the Harvard Business School. Prior to his appointment to the Harvard Faculty in 1966, he worked for I.B.M. and McKinsey & Company. He received his Ph.D. degree in 1966 from... View Details
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