Competitive Strategy - Publications - Faculty & Research

December 2010 (Revised March 2012)
Teaching Note

Alibaba Group

By: Julie M. Wulf

Teaching Note for 710436. View Details

Keywords: Business Startups; Business Subsidiaries; Competition; Motivation and Incentives; Internet and the Web; Growth and Development; Corporate Strategy; Organizational Structure; Retail Industry; China

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01 Apr 2002
News

Student Conferences Spark Discussion, Promote Interaction

described as "American icons" by moderator Tom Davenport, director of the Accenture Institute for Strategic Change. Jack Duffy, SVP of corporate strategy at UPS, noted that the process of integrating technology into the company's... View Details

Keywords: H Naylor Fitzhugh; Colleges, Universities, and Professional Schools; Educational Services

07 Apr 2009
First Look

First Look: April 7, 2009

Addleshaw-Goddard (AG), the 15th largest law firm in the U.K., is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and... View Details

Keywords: Martha Lagace

Web

Digital Operations - Course Catalog

into operational strategy is increasingly critical. Focusing on the operational enablers and implications of digital transformation, this course examines how companies integrate and scale digital technologies in their core operations.... View Details

22 Aug 2017
First Look

First Look at New Research and Ideas, August 23

challenges ranging from global competition to digitization. In times past, being caught flat-footed might have set a company back several years, but it could recover. Today, the threats are existential in nature, and View Details

Keywords: Sean Silverthorne

01 Dec 2015
News

Leading Boston and Beyond

Koh’s fifth floor office, cooking up a communications strategy ahead of the looming Boston winter. “We want to avoid what happened last year,” warns Koh, Chief of Staff to Mayor Marty Walsh. Last winter, the Hub’s snowiest on record, left... View Details

Keywords: Jen Myers; Executive, Legislative, and Other General Government Support; Government

01 Jun 2013
News

Collective Wisdom

according to Karim R. Lakhani, is that thanks to the Internet, crowdsourcing has moved into new and unexpected industries and organizations, establishing itself as a mainstream strategy for innovating and gaining a View Details

Keywords: crowdsourcing; Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services

February 1984
Case

Chicago-Midway (B): Midway (Southwest) Airlines

By: Richard H.K. Vietor

Keywords: Business and Government Relations; Governing Rules, Regulations, and Reforms; Competition; Market Entry and Exit; Air Transportation Industry

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September 2001 (Revised October 2002)
Case

Virgin Group, The: Filling in the Value Gap

By: Frances X. Frei, Hanna Rodriguez-Farrar and Corey B. Hajim

Chronicles the successes and failures of the Virgin Group. By examining these examples, students discover attributes of Virgin's overall service concept, which, at its core, competes on quality rather than on price. Students are challenged to consider how Virgin might... View Details

Keywords: Quality; Competition; Price; Business Conglomerates; Service Operations; Service Delivery; Market Entry and Exit

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29 Jun 2007
First Look

First Look: June 29, 2007

better off establishing an upfront, de jure standard to lessen the competitive effects of a network market. However, if a firm is able to enter the market first, by choosing a proprietary/incompatible technology, it can use a "divide... View Details

Keywords: Martha Lagace

February 2003 (Revised April 2004)
Case

Pharmaceutical Industry, The: Challenges in the New Century

By: Stephen P. Bradley and James Weber

Provides a broad overview of the numerous internal and external forces that were driving change in the global pharmaceutical industry in 2003. These forces--including downward price pressures, political and social pressures, increased development costs, new... View Details

Keywords: Business Model; Change; Cost; Price; Globalization; Government and Politics; Brands and Branding; Industry Growth; Society; Competition; Consolidation; Technology; Pharmaceutical Industry

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06 Feb 2018
First Look

First Look at New Research and Ideas: February 6, 2018

dampen competition online and enable price discrimination in-store. Its effectiveness in these respects depends on the decision-making stage of consumers and the heterogeneity of their preference for the online versus store channels.... View Details

01 Sep 2009
News

E Ink’s Wild Ride

Chappell Russ Wilcox (MBA ’95) was two years out of HBS, married to classmate Gina Wilcox and working as a strategy consultant following a stint as a product manager at a Boston-area technology firm. But he had always wanted to launch and... View Details

Keywords: Julia Hanna; e-books; e-reading; News, Library, Internet, and Other Services; Information; Computer and Electronic Product Manufacturing; Manufacturing

24 May 2011
First Look

First Look: May 24

and field hospitals). In 13 years it developed from a start-up garage business into a successful firm of global reach and reputation. In 2010 its founder and CEO Philippe Prévost must decide the product and market strategy for the next... View Details

Keywords: Sean Silverthorne

21 Apr 2008
Research & Ideas

The New Math of Customer Relationships

into what appears to be an economic slowdown, what should companies be considering in terms of the service profit chain? Can it be a tool for competitive advantage in a cooling economy? A: Relationships between customer and employee... View Details

Keywords: by Sean Silverthorne

06 Dec 2011
First Look

First Look: Dec. 6

http://www.people.hbs.edu/jsiegel/SiegelChoudhury20111114.pdf Naivete and Cynicism in Negotiations and Other Competitive Contexts Authors:Chia-Jung Tsay, Lisa L. Shu, and Max H. Bazerman Publication:The Academy of Management Annals 5, no.... View Details

Keywords: Sean Silverthorne

24 Jul 2006
Research & Ideas

How Kayak Users Built a New Industry

industry leaders? How competitive are existing, well-capitalized companies when they compete against user-manufacturers? Although there have been a number of studies on user innovation, little if any work has been done on the... View Details

Keywords: by Sean Silverthorne; Entertainment & Recreation

17 Apr 2015
News

A Driving Force for a Sustainable World

activities. The investments were enormous, but the returns minimal, and that got her to thinking about smarter green practices. She joined SNCF in 2007 as head of strategy and sustainability development, and within the year created... View Details

Keywords: Jill Radsken; Funds, Trusts, and Other Financial Vehicles; Finance; Transit and Ground Passenger Transportation; Transportation

October 2016 (Revised January 2017)
Supplement

Bally Total Fitness (B): The Fall, 2005–2016

By: John R. Wells and Gabriel Ellsworth

By many measures the largest health-club chain in the United States in the early 2000s, Bally Total Fitness sold most of its remaining fitness clubs to 24 Hour Fitness in 2014 and disappeared from the industry top 100 rankings. After Bally was bedeviled by accounting... View Details

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Article

Network Effects Aren't Enough

By: Andrei Hagiu and Simon Rothman

In many ways, online marketplaces are the perfect business model. Since they facilitate transactions between independent suppliers and customers rather than take possession of and responsibility for the products or services in question, they have inherently low cost... View Details

Keywords: Digital Platforms; Competition; Internet and the Web; Network Effects; Market Participation

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