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  • All HBS Web  (15,548)
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  • All HBS Web  (15,548)
    • People  (30)
    • News  (3,936)
    • Research  (9,446)
    • Events  (67)
    • Multimedia  (295)
  • Faculty Publications  (7,261)
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  • 01 Oct 2020
  • News

Are You Really Innovating Around Your Customers’ Needs?

  • 02 Jun 2020
  • News

How to Fix a Toxic Workplace, According to 2 Leadership Experts — Including One Who Was Brought in to Repair Uber's Culture

  • 10 Mar 2020
  • News

Competing in the Age of A.I. — Interview with Marco Iansiti and Karim R. Lakhani

    Large Shocks Travel Fast

    We leverage the inflation upswing of 2022 and various granular datasets to identify robust price-setting patterns following a large supply shock. We show that the frequency of price changes increases dramatically after a large shock. We set up a parsimonious New... View Details

      Listening

      The best advice I ever heard about listening—advice that significantly changed my own approach—came from Sam Palmisano, when he was talking to our leadership team. Someone asked him why his experience working in Japan was so important to his leadership development,... View Details

        Managerial Structure and Performance-Induced Trading

        The literature finds that investors increase portfolio turnover following high returns, explaining it by either overconfidence or skilled trading. This paper develops a theoretical model and shows empirically that team-managed funds trade less after good... View Details
        • June 2016 (Revised January 2018)
        • Case

        World Wildlife Fund (WWF)

        By: Ramon Casadesus-Masanell and Jordan Mitchell
        Nearly all environmental organizations have a similar aim: to stop the degradation of the natural environment. However, the strategies that environmental organizations choose to employ are sometimes starkly different. This case compares the models of two dissimilar... View Details
        Keywords: Business Model; Business and Community Relations; Business and Government Relations; Environmental Sustainability; Non-Governmental Organizations; Business Strategy
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        Casadesus-Masanell, Ramon, and Jordan Mitchell. "World Wildlife Fund (WWF)." Harvard Business School Case 716-468, June 2016. (Revised January 2018.)
        • Web

        General Management Faculty - Faculty & Research

        Lecturer of Business Administration William C. Kirby T. M. Chang Professor of China Studies Spangler Family Professor of Business Administration Nancy F. Koehn Baker Foundation Professor James E. Robison Professor of Business... View Details
        • October 2005 (Revised January 2021)
        • Case

        Pharmaceutical Industry in 2005, The

        By: John R. Wells and Elizabeth Raabe
        The entire pharmaceutical industry faced uncertain times in 2005. Many of the industry's most pressing issues—patent expirations, new drug pipeline development, price pressures, regulatory issues, and political pressures—were long standing. Fundamentally new... View Details
        Keywords: Strategy; Research and Development; Framework; Change; Competition; Technological Innovation; Pharmaceutical Industry
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        Wells, John R., and Elizabeth Raabe. "Pharmaceutical Industry in 2005, The." Harvard Business School Case 706-423, October 2005. (Revised January 2021.)
        • Portrait Project

        Anika Ayyar

        those moments. At 13, I moved across the country to attend boarding school and struggled to find my voice. Everything changed one evening when I called my grandparents; as I began to tell them stories about my new life, the words,... View Details
        • February 1994 (Revised July 2008)
        • Case

        Banc One Corporation: Asset and Liability Management

        By: Benjamin C. Esty, Peter Tufano and Jon Headley
        Banc One's share price has been falling recently due to analyst and investor concern over the bank's heavy use of interest rate derivatives. Dick Lodge, chief investment officer in charge of the bank's investment and derivative portfolio, must recommend to the CEO a... View Details
        Keywords: Credit Derivatives and Swaps; Financial Management; Interest Rates; Investment Portfolio; Governance Controls; Risk Management; Banking Industry
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        Esty, Benjamin C., Peter Tufano, and Jon Headley. "Banc One Corporation: Asset and Liability Management." Harvard Business School Case 294-079, February 1994. (Revised July 2008.)
        • January 2023
        • Case

        Year Up: Measuring and Scaling Impact

        By: Natalia Rigol, Benjamin N. Roth, Brian Trelstad and Sarah Mehta
        Year Up, a non-profit that provides training and practical work experience to low-income young people, has for years prioritized impact measurement. By 2022, it had built a robust body of evidence demonstrating that its program yields higher earnings for participants.... View Details
        Keywords: Demographics; Education; Jobs and Positions; Measurement and Metrics; Performance; Research; Social Enterprise; Growth Management; Education Industry; United States; Massachusetts; Boston
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        Rigol, Natalia, Benjamin N. Roth, Brian Trelstad, and Sarah Mehta. "Year Up: Measuring and Scaling Impact." Harvard Business School Case 823-004, January 2023.
        • March 2022 (Revised March 2022)
        • Module Note

        Managing Customers in the Digital Era

        By: Eva Ascarza
        The last two decades have witnessed incredible technological advances that have transformed the ways customers connect with each other and enabled firms to track customers in multiple ways through various channels to personalize (and automize) their offerings at... View Details
        Keywords: Customer Relationship Management; Customer Focus and Relationships; Technological Innovation
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        Ascarza, Eva. "Managing Customers in the Digital Era." Harvard Business School Module Note 522-066, March 2022. (Revised March 2022.)
        • June 2022
        • Article

        The Use and Misuse of Patent Data: Issues for Finance and Beyond

        By: Josh Lerner and Amit Seru
        Patents and citations are powerful tools for understanding innovation increasingly used in financial economics (and management research more broadly). Biases may result, however, from the interactions between the truncation of patents and citations and the changing... View Details
        Keywords: Patents; Analytics and Data Science; Corporate Finance; Research
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        Lerner, Josh, and Amit Seru. "The Use and Misuse of Patent Data: Issues for Finance and Beyond." Review of Financial Studies 35, no. 6 (June 2022): 2667–2704.
        • December 2018
        • Supplement

        iyzico: Fundraising in Emerging Markets (B)

        By: Marco Di Maggio and Gamze Yucaoglu
        The case opens in July 2016 as Barbaros Ozbugutu, co-founder and CEO of the Istanbul-based payment technology start-up iyzico, contemplates the pros and cons of the different term sheets the company has received for its Series C round. The case then informs the reader... View Details
        Keywords: Iyzico; Fundraising; Business Startups; Venture Capital; Emerging Markets; Negotiation Offer; Decision Choices and Conditions
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        Di Maggio, Marco, and Gamze Yucaoglu. "iyzico: Fundraising in Emerging Markets (B)." Harvard Business School Supplement 219-065, December 2018.
        • 2011
        • Case

        China Merchants Bank in Transition

        By: F. Warren McFarlan, Guoqing Chen and Ziqian Zhao
        This case depicts China Merchants Bank's second strategic transformation. In the 90's, China Merchants Bank creatively introduced an all-in-one-card and an all-in-one-net based on IT systems and network, enabling itself to expand nationwide. By successfully entering... View Details
        Keywords: Commercial Banks; Credit Cards; Strategy; Transformations; Information Technology; Banking Industry; China
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        McFarlan, F. Warren, Guoqing Chen, and Ziqian Zhao. "China Merchants Bank in Transition." Tsinghua University Case, 2011.
        • January 2013 (Revised March 2013)
        • Supplement

        MuMaté (B-2): Confidential for Cantor

        By: Thomas R. Eisenmann and Alex Godden
        MuMaté, a fictional cult beverage company, requires capital to fund national expansion. Its cofounders, who have bootstrapped to this point, are now negotiating with venture capital firms to raise a $3 million funding round. The case describes MuMaté's inception, early... View Details
        Keywords: Venture Capital; Expansion; Negotiation; Valuation; Entrepreneurship; Food and Beverage Industry
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        Eisenmann, Thomas R., and Alex Godden. "MuMaté (B-2): Confidential for Cantor." Harvard Business School Supplement 813-150, January 2013. (Revised March 2013.)
        • January 2013 (Revised December 2024)
        • Case

        MuMaté

        By: Thomas Eisenmann and Alex Godden
        MuMaté, a fictional cult beverage company, requires capital to fund national expansion. Its cofounders, who have bootstrapped to this point, are now negotiating with venture capital firms to raise a $3 million funding round. The case describes MuMaté's inception, early... View Details
        Keywords: Venture Capital; Growth Management; Negotiation; Expansion; Valuation; Entrepreneurship; Organizational Culture; Business Startups; Food and Beverage Industry
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        Eisenmann, Thomas, and Alex Godden. "MuMaté." Harvard Business School Case 813-085, January 2013. (Revised December 2024.)
        • October 2011 (Revised December 2012)
        • Case

        eHealthpoint: Healthcare for Rural India

        By: Richard G. Hamermesh, Mona Sinha and Elizabeth Vrolyk
        Healthpoint Services sought to address rural India's shortage of quality and affordable healthcare with a multi-service platform that comprised telemedical health clinics called eHealthpoints, clean drinking water, a diagnostic lab, and a pharmacy. Could they convince... View Details
        Keywords: Health Care and Treatment; Health Industry; India
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        Hamermesh, Richard G., Mona Sinha, and Elizabeth Vrolyk. "eHealthpoint: Healthcare for Rural India." Harvard Business School Case 812-020, October 2011. (Revised December 2012.)
        • January 2008 (Revised July 2010)
        • Case

        Wal-Mart's Use of Interest Rate Swaps

        "Wal-Mart's Use of Interest Rate Swaps" recounts Wal-Mart's use of interest rate swaps to hedge the fair value of its fixed-rate debt against changing interest rates. This case provides students with a foundation for understanding the use of and accounting for more... View Details
        Keywords: Fair Value Accounting; Financial Statements; Credit Derivatives and Swaps; Financial Strategy; Interest Rates; Corporate Disclosure
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        Kimbrough, Michael D., Michael Faulkender, Nicole Thorne Jenkins, and Rachel Gordon. "Wal-Mart's Use of Interest Rate Swaps." Harvard Business School Case 108-038, January 2008. (Revised July 2010.)
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