process - Publications - Faculty & Research

22 Feb 2011
Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

Internet-based companies like Google record every click and keystroke of every customer, analyzing the data to continuously improve their products and marketing. Customers are courted and supply chains are managed via websites, social media, and email; marketing,... View Details

Keywords: by Sean Silverthorne

20 Feb 2006
HBS Case

Oprah: A Case Study Comes Alive

of Winfrey and Harpo was bigger than Koehn's original vision. "I realized two years into the case-writing process that it's about more than serving a particular set of consumer needs of a given moment." "It is also a story... View Details

Keywords: by Martha Lagace; Media & Broadcasting; Consumer Products; Entertainment & Recreation

27 Sep 2004
Research & Ideas

How Leaders Build Winning Streaks

encouraged his whole executive team to become leaders, and it was that large cadre that vowed to continue Dyke's programs after he left. The reproduction process involves finding and empowering natural leaders, regardless of their titles... View Details

Keywords: by Rosabeth Moss Kanter

24 Oct 2017
Research & Ideas

Tax Reform is on the Front Burner Again. Here’s Why You Should Care

process to protect against the chaos that would come if we brought it out in the open. I agree that it's not going to lead to a great outcome if we do it all just from one side. Silverthorne: Let's talk about businesses. As business... View Details

Keywords: by Sean Silverthorne

10 Jan 2012
First Look

First Look: January 10

cost of capital due to the governmental subsidies accompanying loans. Next, examining the selection process through which BNDES' capital is allocated to firms, we find that BNDES apparently selects firms with good operational performance... View Details

Keywords: Sean Silverthorne

31 Jan 2012
First Look

First Look: Jan. 31

the mechanisms underlying racial paralysis, revealing greater recruitment of brain regions implicated in socially appropriate behavior (VMPFC), conflict detection (ACC), deliberative processing (DLPFC), and inhibition (VLPFC). We discuss... View Details

Keywords: Sean Silverthorne & Carmen Nobel

19 Dec 2005
Research & Ideas

Public Education Goes to School

an action plan to implement back home what they've learned on campus. We then visit each district a few months later to check on the progress of their action plans, and to identify topics to study in the next cycle. Then the knowledge development View Details

Keywords: by Mallory Stark; Education

28 Sep 2010
First Look

First Look: September 28, 2010

to fall until the 1970s. However, there does not appear to be a Kuznets-type process at work. Instead, using data on socio-occupational status, it is suggested that the fall in wealth concentration appears to be associated with the demise... View Details

Keywords: Sean Silverthorne

24 Feb 2009
First Look

First Look: February 24, 2009

suggests that treating planned organizational change as a generic phenomenon might mask important idiosyncrasies associated both with the different activities involved in the change implementation process and with the unique functions... View Details

Keywords: Martha Lagace

22 May 2007
First Look

First Look: May 22, 2007

the New Due-Diligence Process for Mergers and Acquisitions Authors:Steven R. Anderson, Kevin J. Prokop, and Robert S. Kaplan Periodical:Journal of Private Equity (in press) Abstract A fast-track profit model, exploiting the simplicity and... View Details

Keywords: Martha Lagace

16 Apr 2007
Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

by author, album, or genre, and provides a better navigation experience. Digital encoding quality varies widely in p2p networks, but it has continued to improve over the years and in many cases surpasses that of iTunes. The process of... View Details

Keywords: by Sean Silverthorne; Music

08 Jul 2008
First Look

First Look: July 8, 2008

the prior year's stock selections, suggesting that investors believe that a successful process in one year is likely to be repeated the following year. We believe that these findings are particularly interesting given recent efforts to... View Details

Keywords: Martha Lagace

14 Nov 2006
First Look

First Look: November 14, 2006

strategic blunder is when managers set their hurdles too high or limit the scope of their innovation efforts. Quaker Oats, for instance, was so busy in the 1990s making minor tweaks to its product formulas that it missed larger opportunities in distribution. A common... View Details

Keywords: Sean Silverthorne

07 Feb 2005
Research & Ideas

How “Career Imprinting” Shapes Leaders

new book, Career Imprints: Creating Leaders Across an Industry, is scheduled to be published in April by Jossey-Bass. Mallory Stark: What is career imprinting? Monica Higgins: Career imprinting refers to the process by which individuals... View Details

Keywords: by Mallory Stark

08 Oct 2013
First Look

First Look: October 8

Streamline approvals. A complicated decision process can burden the fund with too many goals and lead to ineffective investing patterns. Provide powerful incentives. Companies that don't offer adequate compensation to their venture... View Details

Keywords: Sean Silverthorne

04 Jun 2007
Research & Ideas

Is Health Care Making You Better—or Dead?

because they were a chain, they were a business; they had very advanced processes like very good information systems. Health Stop grew to be a $100 million company. But these guys were run out of business by the hospitals and by the... View Details

Keywords: by Sean Silverthorne; Health

09 Nov 2006
Research & Ideas

Andy Grove: A Biographer’s Tale

memory business. Now another very important decision that was taken at the same time was to sole source the 386. Intel had a series of microprocessors. The microprocessor is the central processing unit. It is the most important piece of... View Details

Keywords: by Sean Silverthorne; Computer

September 2019 (Revised September 2019)
Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock

In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details