Work Force Management - Publications - Faculty & Research

09 Dec 2019
Research & Ideas

Identify Great Customers from Their First Purchase

manage newly acquired customers, for whom there is no historical data—something known in computer science as “the cold-start problem.” “People who bought more products at the first transaction, especially those who did so in stores, were... View Details

Keywords: by Kristen Senz; Retail; Service

09 Sep 2014
First Look

First Look: September 9

seeking to make their business socially acceptable and a range of non-governmental groups working to promote public welfare, labor, and minority rights. In France, where a similar coalition did not emerge, consumer credit continued to be... View Details

Keywords: Sean Silverthorne

02 Oct 2012
First Look

First Look: October 2

Publications Corporate Social Responsibility and Access to Finance Authors: Beiting Cheng, Ioannis Ioannou, and George Serafeim Publication: Strategic Management Journal (forthcoming) Abstract In this paper, we investigate whether... View Details

Keywords: Sean Silverthorne

08 Sep 2015
Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

prepare content that will suit everyone and cover every situation, the authors necessarily strip out the nuance of how things really work in a corporate context. “What we often get in a knowledge management... View Details

Keywords: by Michael Blanding; Health

Research Summary

Overview

By: Kyle R. Myers

Professor Myers studies the economics of what determines the rate and direction of innovation. He has examined the reallocation of scientists through the use of targeted research grants at the National Institutes of Health, and is working to further understand how... View Details

21 Mar 2024
Blog Post

SVMP Gave Me the Courage to Fail

Clicking the submit button on my Summer Venture in Management Program (SVMP) application felt like an act of courage, one that left me feeling vulnerable and open to rejection, a sentiment likely shared by many of my peers. As we each... View Details

28 Nov 2011
Research & Ideas

Rethinking the Fairness of Organ Transplants

recipients get organs as they become available—decisions that must be based on various priority and fairness criteria. “The new system will explicitly give points based on the likelihood of survivability.” The method—the work of Nikolaos... View Details

Keywords: by Dennis Fisher; Health

07 Nov 2012
HBS Case

HBS Cases: Sir Alex Ferguson--Managing Manchester United

is a British soccer club manager who turns out to be as incredible a performer as any of the lot. For 26 years, Sir Alex Ferguson has kept his Manchester United soccer club either at or near the top of competition, both in England and... View Details

Keywords: by Sean Silverthorne; Sports; Entertainment & Recreation

2013
Article

Multinational Corporations, Global Justice and Corporate Responsibility: A Question of Purpose

By: Nien-he Hsieh

Do multinational corporations (MNCs) have a responsibility to address unjust conditions—not simply by refraining from contributing to injustice, but also by actively working to bring about a just state of affairs? This paper examines whether this question can be... View Details

Keywords: Multinational Corporations; Global Justice; Corporate Purpose; Corporate Responsibility; Human Needs; Multinational Firms and Management; Corporate Social Responsibility and Impact

Citation

Web

Your Social Entrepreneurship checklist | Social Enterprise | Harvard Business School

registration takes place in the fall and spring. Spring Take required first year course: The Entrepreneurial Manager: All students take the Required Curriculum course, The Entrepreneurial Manager , to build the knowledge, skills, and... View Details

21 Aug 2017
Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

streams that track performance feedback and organizational culture; and analyses of digital trace data to map and shape organizational networks. “As managers and employees work through these challenges and... View Details

Keywords: by Dina Gerdeman

23 Jun 2022
Research & Ideas

All Those Zoom Meetings May Boost Connection and Curb Loneliness

on screen. Harvard Business School’s Amit Goldenberg worked with seven other researchers, including Airbnb executives, to evaluate online strategies for mitigating loneliness. Goldenberg’s findings offer insights for View Details

Keywords: by Michael Blanding

18 Sep 2007
First Look

First Look: September 18, 2007

Working PapersOptimal Reserve Management and Sovereign Debt Authors:Laura Alfaro and Fabio Kanczuk Abstract Most models currently used to determine optimal foreign reserve holdings take the level of... View Details

Keywords: Martha Lagace

Web

John H. McArthur | About

committee memberships, and consulting posts in business, government, education, and health care organizations around the world. For many years, he served as chair of Boston’s Brigham and Women’s Hospital (BWH), which sparked a lifelong passion for the health-care... View Details

06 Sep 2022
Blog Post

Student Spotlight: Summer Internships in Business & Environment

Energize works in partnership with their portfolio companies to realize their full potential, scaling from early commercialization to growth stage and into the public markets. Jeremy's role prior to HBS was a Customer Success View Details

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

roles, products, processes (assembly, equipment maintenance and repair, materials logistics, training, system redesign, administration, etc.), and hierarchical levels (from shop floor to plant manager and above) that in TPS View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

13 Feb 2006
Research & Ideas

When Gender Changes the Negotiation

The last few months have been trying for Maureen Park, the managing director of a small portfolio management firm. The firm's parent company, a large financial services concern, was performing below... View Details

Keywords: by Dina W. Pradel, Hannah Riley Bowles & Kathleen L. McGinn

Web

Negotiation, Organizations & Markets Curriculum - Faculty & Research

Strategy, Negotiation & Humanity Deepak Malhotra , Kevin Mohan Fall 2025 Q1Q2 3.0 Doctoral Programs Faculty from the NOM unit work with students across several doctoral programs. Detailed curriculum information for each doctoral program... View Details

18 Mar 2019
Research & Ideas

Stuck in Commuter Hell? You Can Still Be Productive

promote greater flexibility in work arrangements, such as working remotely.” POLL Does your commute affect your workday? We asked Working Knowledge readers how they View Details