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Show Results For
- All HBS Web
(12,582)
- People (15)
- News (5,838)
- Research (2,872)
- Events (271)
- Multimedia (1,035)
- Faculty Publications (927)
- 23 Apr 2016
- News
New rules for a new economy
- December 2014 (Revised February 2023)
- Module Note
Legal Analysis: Customers
By: Lena G. Goldberg
This Note introduces the Module on Responsibilities to Customers taught in Leadership and Corporate Accountability, a required course in the Harvard Business School MBA program. The Note outlines the asymmetries inherent in the company-customer relationship and... View Details
Keywords: Customers; Corporate Accountability; Ethics; Legal Liability; Customer Relationship Management
Goldberg, Lena G. "Legal Analysis: Customers." Harvard Business School Module Note 315-062, December 2014. (Revised February 2023.)
- 13 Apr 2012
- News
Power Poses: Tweaking Your Body Language For Greater Sales Success
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How to Make Your Team More Creative
- 16 Dec 2014
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H-1B work visa full of uncertainties for immigrants
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3 Mistakes That Can Thwart a Great Idea
- 01 Jul 2012
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Winning friends in new places
- 30 Sep 2013
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What you may not be hearing about the ACA
- 19 Jun 2013
- News
How Institutional Theorists Can Help Solve Big Business Problems
- 06 May 2013
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Crowdfunding tries to grow up
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Know Your HBS Staff: Scott Moore
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TikTok Wants More Ad Dollars, and It Has a New Plan to Get Them
- 23 Jun 2021
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What Makes TikTok Video Ads Tick?
- 14 May 2021
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What Managers Are Telling Workers about Returning to the Office
- 21 Mar 2021
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What Is a Sick Day When You’re Working from Home?
- 26 Aug 2011
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Disney, Walton, Ford, Gates: Tales of When Legends Leave
- 01 Jul 2020
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How to Build an ESG Portfolio – And Why You Should
- 09 Jun 2020
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Run Your Business So You’ll Never Need Layoffs
- 15 Jan 2020
- News