Publications
Publications
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- All HBS Web
(120,116)
- Faculty Publications (5,126)
- June 1981 (Revised February 1983)
- Case
West Point: The Cheating Incident (A)
Presents a review of published data on the 1976 cheating scandal at West Point. Written from the perspective of the Academy Superintendent, it raises issues of ethics, organizational change and action planning in the face of conflicting stakeholder interests. View Details
- 01 Apr 1981
- Conference Presentation
Contemporary Organizations
By: R. M. Kanter
Keywords: Organizations
- February 1981 (Revised January 1984)
- Case
International Harvester: Purchasing Inflation Offset System
By: Regina E. Herzlinger and Kenneth A. Merchant
- 1981
- Article
A Consumer Based Approach for Establishing Priorities in Consumer Information Programs: Implications for Public Policy
By: Rohit Deshpandé and S. Krishnan
Although there exists substantial research on the style and format of consumer information programs, little attention has been devoted to the critical issue of whether consumers need new information at all. A conceptual approach to systematically assess this... View Details
- 1981
- Article
Attributes Affecting the Use of Market Research in Decision Making: An Exploratory Study
By: Rohit Deshpandé and S. Jeffries
- 1982
- Article
Correlates of Deficient Consumer Environments: The Case of the Elderly
By: Rohit Deshpandé and S. Krishnan
Although much research attention has been given to the format of consumer information environments, there has been little study of the effects of consumer environments lacking in information. This paper describes an empirical study of elderly consumers functioning in... View Details
- 1981
- Article
Organizational Performance: Recent Developments in Measurement
By: R. M. Kanter and D. Brinkerhoff