Publications
Publications
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- All HBS Web
(12,537)
- Faculty Publications (5,107)
- January 1989
- Background Note
Managing Information Technology: System Development
By: James I. Cash Jr. and Thomas H. Davenport
Provides an overview of the system development process in large organizations. Describes traditional life cycle approaches as well as more recent methods, e.g., prototyping. The objective is to familiarize students with the terminology and issues involving system... View Details
- January 1989 (Revised March 1991)
- Case
General Electric Canada: Designing a New Organization
By: Lynda M. Applegate and James I. Cash Jr.
General Electric Canada used sociotechnical design techniques to restructure its financial, administrative, facilities, and information technology service from a decentralized, hierarchical organization to a centralized organization composed of self-managing,... View Details
- January 1989
- Supplement
IBM Corp.: The Full Employment Practice (C)
By: D. Quinn Mills and G. Bruce Friesen
- January 1989 (Revised October 1991)
- Case
Center for Machine Intelligence: Computer Support for Cooperative Work
- January 1989 (Revised July 1991)
- Case
Bank for International Development, Software Case
By: W. Carl Kester and Timothy A. Luehrman
A hypothetical case in which an assistant treasurer of a supranational bank is asked to determine in which currencies it has been cheaper ex post to borrow. An integral part of the case is a Lotus 1-2-3 worksheet containing monthly data on yen and dollar interest... View Details
- January 1989
- Teaching Note
The World VCR Industry, Teaching Note
By: David B. Yoffie
Teaching Note for (9-387-098). View Details
- January 1989 (Revised March 1990)
- Case
Xerox Corp.: Executive Support Systems
Keywords: Information Technology Industry
- December 1988
- Article
Strategic Responses to Automobile Emissions Control: A Game-Theoretic Analysis
By: Dennis Yao
This paper examines the dynamics of standard-setting regulation under technological uncertainty and asymmetric information about technological capability. A two-period model which allows fully strategic action is developed and applied to the regulation of automobile... View Details
- Article
Computer-Aided Deliberation: Model Management and Group Decision Support
By: J. F. Nunamaker, L. M. Applegate and B. R. Konsynski
- Article
Computer-Aided Deliberation: Model Management and Group Decision Support
By: J. F. Nunamaker, L. M. Applegate and Benn R Konsynski
- November–December 1988
- Article
Information Technology and Tomorrow's Manager
By: L. M. Applegate, J. I. Cash and Q. D. Mills
Keywords: Information Technology
- October 1988 (Revised May 1998)
- Teaching Note
Lotus Development Corp.: Entering International Markets, Note on Comparative Advantage, & Note on Sources of Comparative Advantage, TN
By: David B. Yoffie
Teaching Note for (9-387-034), (9-387-023), and (9-387-024). View Details
- October 1988 (Revised May 1989)
- Case
General Electric: Consumer Electronics Group
By: David J. Collis and Nancy Donohue
Highlights the General Electric takeover of RCA and the consolidation of the two companies' consumer electronic groups. Starting first with a history of the television industry in the United States, Europe, and Japan, and then a brief discussion of the main competitors... View Details
- October 1988
- Case
Agrico, Inc.: A Software Dilemma
An information systems vice president has one hour to make an ethical decision: should a software program, left inadvertently on the company's computer, be copied and stored? Copying the program would protect clients' assets, but it seems to violate the vendor... View Details
- October 1988 (Revised November 1988)
- Case
NutraSweet Co.: Technology to Tailor-Make Foods
By: Ray A. Goldberg
- September 1988 (Revised December 1998)
- Case
Donner Co.
By: Roy D. Shapiro
The management of a small manufacturer of circuit boards faces a number of production and operations management problems. The first day on this case is used to analyze the production capacity of various stages in the process and to examine bottlenecks and key... View Details
- September 1988 (Revised May 1990)
- Teaching Note
Smartwave (B): Implementing an Expert System at Digital Equipment Corp., Teaching Note
Keywords: Technology Adoption
- September 1988 (Revised September 1993)
- Case
Mrs. Fields Cookies
Mrs. Fields Cookies is a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products). The company has about 8,000 employees worldwide and less than 150 information systems people for a unique leverage... View Details
- September 1988
- Case
Frontier Airlines, Inc. (A) (Condensed)
Describes a regional airline that is on the losing end of a strategic application of information technology. Management is focusing on internal data processing issues while its principal, and larger, competitor is using its computerized reservations system to gain... View Details