Publications

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Keywords: Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development

10 Mar 2015
Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

have greatly simplified their meals over the past three decades, and many have either forgotten or never learned how to pull these raw ingredients into a meal. Because of this, demand for the core... View Details

Keywords: by Sean Silverthorne; Retail

11 Oct 2024
Blog Post

Committing to Work and Family: Allison Boxer (MBA 2012)

I joined the Sorenson Impact Institute as the Managing Director and started teaching at the University of Utah, developing the school’s first social impact class and training... View Details

Keywords: All Industries

07 Aug 2017
Research & Ideas

'Be Yourself (Within Reason)' and Other Job Search Survival Tips

strategy, and develop a hobby—all to face weeks on the road interviewing at far-flung institutions. Rouen teaches in the Accounting and Management Unit, having recently... View Details

Keywords: by Sean Silverthorne; Accounting; Education

14 Apr 2016
News

Final OK for Science and Engineering Complex in Allston

02 Jul 2019
Blog Post

Fast-track to Better Outcomes: Yoonjin Min and RapidSOS

priorities as they emerge. Looking ahead, Yoonjin anticipates taking elective courses in her second year, like Public Entrepreneurship and Business at the Base of the Pyramid, to dive more deeply into public/private opportunities. “I’m... View Details

Keywords: Health Care; Technology

June 2010 (Revised January 2012)
Case

Blue Man Group: Creativity, Life and Surviving an Economic Meltdown

In 2008, Blue Man Group's three co-founders are facing the prospect of losing not just a business but a way of life they have built together. The case follows the story of Chris Wink, Matt Goldman, and Phil Stanton as they pursue their creative passion and build the... View Details

Keywords: Arts; Financial Crisis; Entrepreneurship; Crisis Management; Growth and Development Strategy; Brands and Branding; Personal Development and Career; Creativity; Entertainment and Recreation Industry

27 Sep 2019
Blog Post

HBS Alumni and Students Take On the Climate Crisis

Talking About Climate Change in the MBA Classroom Cause or solution? Risk or opportunity? How business leaders should own up to and tackle climate change is at the forefront of the MBA classroom at Harvard Business School. Students from... View Details

02 Jan 2018
First Look

First Look at New Research and Ideas, January 3, 2018

and act in a way that supports the longer-term needs of their businesses—and it’s hard to fault them. The biggest problem with a short-term approach is that managers develop blind spots around crucial... View Details

Keywords: Sean Silverthorne

15 Aug 2024
Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

aligned and trained to handle crisis communication effectively and manage public relations under pressure. Process: Develop a well-defined communication plan that includes... View Details

Keywords: by Hise Gibson and Anita Lynch

June 2014 (Revised January 2017)
Case

Focus Financial Partners and the U.S. RIA Industry in 2014

By: Luis Viceira and Emily A. Chien

In the Spring of 2014, Rudy Adolf, CEO and founder of Focus Financial, and the two other co-founders of the firm are considering alternative growth strategies to solidify Focus Financial's position as a leading aggregator of independent wealth management firms in the... View Details

Keywords: Financial Management; Growth and Development Strategy; Business Model; Financial Services Industry

Research Summary

Overview

Grant uses a combination of laboratory and field experiments to harness consumers' cognitive and affective resources to increase their well-being. Consumers make countless daily decisions in the pursuit of happiness -- whether and how to spend or save their money, what... View Details

Keywords: Well-being; Judgment And Decision Making; Health; Prosocial Behavior

01 Jun 2015
News

The Military and the MBA: Gene Markowski (MBA 1973)

before. When you enter the business world, you have to unlearn some of the things you learned in the military. You can’t just give orders in business. And the military teaches you to conform. They don’t want... View Details

Keywords: National Security and International Affairs; National Security and International Affairs

November 2023
Supplement

'Care in Every Drop': Ayala Corporation and Manila Water (B)

By: Debora L. Spar, Paul Healy, Tricia Peralta and Julia Comeau

Since 1834, eight generations of the Ayala family have used their conglomerate to fund nation-building projects in the Philippines, including investments in tramcars, telecommunications, hospitals, and schools. In 1997, Ayala’s subsidiary, Manila Water, took control of... View Details

Keywords: Family Business; Economic Growth; Social Entrepreneurship; Climate Change; Natural Resources; Crisis Management; Failure; Privatization; Social Issues; Urban Development; Adaptation; Infrastructure; Utilities Industry; Philippines

01 Jun 2015
News

The Military and the MBA: Richard Kondo (MBA 1999)

When I graduated from HBS I thought I’d be applying my knowledge in the civilian sector, but I realized that my experiences in the corporate world and my MBA education have crossover value to the military, too. Return to The Military... View Details

Keywords: National Security and International Affairs; National Security and International Affairs

17 Mar 2017
News

Schwarzman on Blackstone and the Value of an MBA

interview with Poets & Quants, Schwarzman talks about: The team-oriented culture at Blackstone: “We’re not looking for people who want to create more stress with people around them”; The value of an MBA education: “It’s a wonderful laboratory to View Details

Keywords: Management of Companies and Enterprises; Management of Companies and Enterprises

November 1993 (Revised September 2018)
Case

Rudi Gassner and the Executive Committee of BMG International (A)

By: Linda Hill and Katherine Seger Weber

Explores the roles of CEO Rudi Gassner and the 9-person executive committee in leading BMG International. BMG International is the international music subsidiary of Bertlesmann, a German company that is the second-largest media conglomerate in the world. Describes a... View Details

Keywords: Managerial Roles; Management Teams; Decision Making; Business Plan; Growth and Development Strategy; Global Strategy; Leadership Style; Organizational Culture; Business Subsidiaries; Business Conglomerates; Cost Management; Change Management; Media and Broadcasting Industry; Media and Broadcasting Industry; Germany

August 2019
Article

When and How to Diversify—A Multicategory Utility Model for Personalized Content Recommendation

By: Yicheng Song, Nachiketa Sahoo and Elie Ofek

Sometimes we desire change, a break from the same or an opportunity to fulfill different aspects of our needs. Noting that consumers seek variety, several approaches have been developed to diversify items recommended by personalized recommender systems. However,... View Details

Keywords: Recommender Systems; Personalization; Recommendation Diversity; Variety Seeking; Collaborative Filtering; Consumer Utility Models; Digital Media; Clickstream Analysis; Learning-to-rank; Consumer Behavior; Media; Customization and Personalization; Strategy; Mathematical Methods

Find at Harvard

August 23, 2018
Article

Using a New EHR System to Increase Patient Engagement, Improve Efficiency, and Decrease Cost

By: Katy French, Barbra Bryce Speer, Alexis B. Guzman, Tayab Andrabi, Iris Recinos, Keith A. Shook, James R. Incalcaterra, John C. Frenzel and Thomas W. Feeley

Patients and providers are frustrated with seemingly endless data entry. We used our patients’ vested interest in their own health care by actively engaging them in the entry of their own medical information into the EHR. Prior to the implementation of the new EHR we... View Details

Keywords: Health Care and Treatment; Analytics and Data Science; Performance Efficiency; Cost Management

Read Now

August 2006 (Revised September 2008)
Case

Duane Morris: Balancing Growth and Culture at a Law Firm

By: Boris Groysberg and Robin Abrahams

After nearly 100 years as a mid-size regional law firm, Duane Morris entered a period of spectacular growth led by CEO Sheldon Bonovitz. Originally founded by Quakers, the firm had a distinct organizational culture featuring a number of unique or unusual business... View Details

Keywords: Mergers and Acquisitions; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Competitive Advantage; San Francisco