Publications

October 1988 (Revised May 1998)
Teaching Note

Lotus Development Corp.: Entering International Markets, Note on Comparative Advantage, & Note on Sources of Comparative Advantage, TN

By: David B. Yoffie

Teaching Note for (9-387-034), (9-387-023), and (9-387-024). View Details

Keywords: Information Technology Industry; United States

October 1988 (Revised May 1989)
Case

General Electric: Consumer Electronics Group

By: David J. Collis and Nancy Donohue

Highlights the General Electric takeover of RCA and the consolidation of the two companies' consumer electronic groups. Starting first with a history of the television industry in the United States, Europe, and Japan, and then a brief discussion of the main competitors... View Details

Keywords: Competition; Markets; Business Strategy; Consumer Products Industry; Consumer Products Industry

October 1988
Case

Agrico, Inc.: A Software Dilemma

By: F. Warren McFarlan

An information systems vice president has one hour to make an ethical decision: should a software program, left inadvertently on the company's computer, be copied and stored? Copying the program would protect clients' assets, but it seems to violate the vendor... View Details

Keywords: Decision Choices and Conditions; Ethics; Contracts; Business and Stakeholder Relations; Business and Shareholder Relations; Information Technology Industry

Educators

Purchase

October 1988 (Revised November 1988)
Case

NutraSweet Co.: Technology to Tailor-Make Foods

By: Ray A. Goldberg

Keywords: Food; Information Technology; Competitive Strategy; Food and Beverage Industry

September 1988 (Revised December 1998)
Case

Donner Co.

By: Roy D. Shapiro

The management of a small manufacturer of circuit boards faces a number of production and operations management problems. The first day on this case is used to analyze the production capacity of various stages in the process and to examine bottlenecks and key... View Details

Keywords: Information Management; Management; Management Practices and Processes; Production; Performance Capacity; Problems and Challenges; Semiconductor Industry

Educators

Purchase

September 1988 (Revised May 1990)
Teaching Note

Smartwave (B): Implementing an Expert System at Digital Equipment Corp., Teaching Note

By: Dorothy Leonard-Barton

Keywords: Technology Adoption

September 1988 (Revised September 1993)
Case

Mrs. Fields Cookies

By: James I. Cash Jr.

Mrs. Fields Cookies is a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products). The company has about 8,000 employees worldwide and less than 150 information systems people for a unique leverage... View Details

Keywords: Acquisition; Information Management; Organizational Structure; Customer Relationship Management; Business Growth and Maturation; Networks; Internet and the Web; Food and Beverage Industry; Food and Beverage Industry

Educators

Purchase

September 1988
Case

Frontier Airlines, Inc. (A) (Condensed)

By: F. Warren McFarlan

Describes a regional airline that is on the losing end of a strategic application of information technology. Management is focusing on internal data processing issues while its principal, and larger, competitor is using its computerized reservations system to gain... View Details

Keywords: Adoption; Business Strategy; Competitive Strategy; Information Technology; Air Transportation; Air Transportation Industry

September 1988 (Revised September 1995)
Teaching Note

Xerox Corp.: Leadership of the Information Technology Function (A) and (B), Teaching Note

Keywords: Leadership; Information Technology; Manufacturing Industry; Manufacturing Industry

August 1988 (Revised May 1990)
Teaching Note

Lockheed-Georgia Co.: Executive Information Systems, Teaching Note

Keywords: Information Technology

August 1988 (Revised March 1990)
Teaching Note

Manufacturers Hanover Corp.: The New Information Technology Organization (A), (B), and (C), Teaching Note

Keywords: Information Technology; Organizations; Manufacturing Industry

August 1988 (Revised March 1990)
Case

Manufacturers Hanover Corp.: The New Information Technology Organization (C)

Keywords: Banks and Banking; Information Technology; Banking Industry