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  • 30 Apr 2021
  • News

Weekend Reading: The Soul of a CEO

  • April 2022
  • Teaching Note

Banorte Móvil: Data-Driven Mobile Growth

By: Ayelet Israeli and Carla Larangeira
In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had... View Details
Keywords: Data Analytics; Customer Lifetime Value; Financial Institutions; Mobile and Wireless Technology; Growth and Development Strategy; Customers; Technology Adoption; Communication Strategy; Banking Industry; Mexico; Latin America
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  • 05 May 2011
  • What Do You Think?

How Ethical Can We Be?

another environment?" Anyone who has studied business cultures in various parts of the world probably would respond affirmatively. Gerald Nanninga observed that "unethical decisions can often appear to be the 'best' decision... View Details
Keywords: by Jim Heskett
  • December 1, 2023
  • Article

When Charismatic CEOs Are an Asset—and When They’re a Liability

By: Nitin Nohria
Starting in the 1980s, a generation of larger-than-life CEOs became full-blown celebrity, but over time, research suggested that charismatic CEOs tended to have drawbacks at leaders. However, charisma can be especially useful in two business concepts with big unknowns:... View Details
Keywords: Leadership Style; Business Startups; Risk and Uncertainty; Organizational Change and Adaptation
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  • 01 Aug 1998
  • News

High Honors

research. He is also active in efforts to reform public education through the Texas Public Policy Foundation, an organization he cofounded several years ago and now chairs. Distinguished Service Awards Martin V. Marshall (MBA '47, DCS... View Details
  • 24 Nov 2009
  • First Look

First Look: Nov. 24

Management Accounting and Control: Lessons for and from the World's Tiniest Businesses Authors:Srikant M. Datar, Marc J. Epstein, and Kristi Yuthas Publication:Strategic Finance (November 2009) Abstract The article discusses skills... View Details
Keywords: Martha Lagace
  • 01 Jun 2022
  • News

The Exchange: Same Great Price, Now with Fewer Chips

health preferences and tastes. Some customers may prefer smaller portions. Meanwhile, the prices for certain organic foods and things like wild-caught fish seem to be going up in a very transparent way, and people seem less concerned... View Details
Keywords: Miscellaneous Store Retailers; Retail Trade
  • September 2019 (Revised October 2019)
  • Case

Bill Connors and The Farm, a Comcast NBCUniversal Innovation Hub (Powered by Boomtown)

By: Linda A. Hill and Eric Mankin
In 2017, Bill Connors, the President of Comcast’s Central Division, launched a startup accelerator in Comcast’s new Atlanta Regional headquarters. Comcast was America's largest cable and internet service provider, having built a profitable business bundling television... View Details
Keywords: Innovation; Entrepreneur; Startup; Accelerator; Outsourcing; Hiring; Talent; Culture; Ecosystem; Digital; Leadership; Innovation and Invention; Entrepreneurship; Business Startups; Diversity; Selection and Staffing; Organizational Culture; Media; Entertainment; Transformation; Atlanta
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  • 2012
  • Chapter

Schumpeterian Competition and Diseconomies of Scope: Illustrations from the Histories of Microsoft and IBM

By: Timothy F. Bresnahan, Shane Greenstein and Rebecca M. Henderson
We address a longstanding question about the causes of creative destruction. Dominant incumbent firms, long successful in an existing technology, are often much less successful in new technological eras. This is puzzling, since a cursory analysis would suggest that... View Details
Keywords: Technological Innovation; Opportunities; Competition; Information Technology; Innovation and Management; Organizations; Relationships; Information Technology Industry
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  • 27 Apr 2010
  • First Look

First Look: April 27

case:http://cb.hbsp.harvard.edu/cb/product/210041-PDF-ENG Merger Integration at Bank of America: The TrustWeb Project Gary P. Pisano and Bradley R. StaatsHarvard Business School Case 610-054 This case explores project management in a... View Details
Keywords: Martha Lagace
  • 08 Nov 2016
  • First Look

November 8, 2016

diversified business groups in contemporary developed economies of Western Europe, North America, and Oceania. It aims to come up with a new theoretical understanding of diversified business groups and other... View Details
Keywords: Sean Silverthorne
  • July – August 2011
  • Article

The Paradox of Samsung's Rise

By: Tarun Khanna, Jaeyong Song and Kyungmook Lee
Twenty years ago, few people would have predicted that Samsung could transform itself from a low-cost original equipment manufacturer to a world leader in R&D, marketing, and design, with a brand more valuable than Pepsi, Nike, or American Express. Fewer still would... View Details
Keywords: Organizational Design; Research and Development; Marketing; Business Processes; Brands and Branding; System; Globalized Markets and Industries; Transformation; Cost; Forecasting and Prediction; Production; Quality; China; India; Turkey
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  • April 2006 (Revised April 2020)
  • Case

"The Case of Leadership Inertia"

By: Rosabeth Moss Kanter
The CEO of an international bank has raised the bank's performance by emphasizing a new culture of leadership that empowers people at all levels. Managers are rated both on their business results and their leadership—how they model new behaviors—but 12 senior managers... View Details
Keywords: Organizational Culture; Leadership Style; Leading Change; Performance Evaluation; Employee Relationship Management
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  • 23 Apr 2018
  • Research & Ideas

Sponsorship Programs Could Actually Widen the Gender Gap

says Katie Coffman, an assistant professor at Harvard Business School and co-author of the study. “What we are saying is that certain aspects of sponsorship don’t work exactly how we’d want them to work, at least in the lab.” The findings... View Details
Keywords: by Carmen Nobel
  • Profile

Peggy Mativo-Ochola

future. Education is an investment that does not go to waste. Once someone has that spark of experience, there’s no way to take that away from them." Today, the organization has grown to include more than 200 fellow teaching... View Details
Keywords: Nonprofit/Government/Education
  • Web

In the News - Creating Emerging Markets

In the News 18 Feb 2023 New Books Network Geoffrey Jones, "Deeply Responsible Business A Global History of Values-Driven Leadership" (Harvard University Press, 2023) In this episode of New Books Network, Professor Geoffrey Jones discusses... View Details
  • 14 Sep 2023
  • Blog Post

MBAs Accelerate Their Social Enterprise Ventures

their interest. On the other hand, I have also come to know many more local organizations and individuals, capable in different ways to solve the same problem. This helped me to rethink my approach: instead of parents and home, focus on... View Details
  • 28 Jun 2022
  • News

Why Companies Think Paying for Abortion Travel Is Worth It

  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

Harvard Business Review editor-at-large, Nicholas G. Carr, ignited a firestorm in the opinion piece "Why IT Doesn't Matter" published in the May 2003 issue of HBR. Carr's argument wasn't exactly that IT doesn't matter, but... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • 01 Apr 2000
  • News

Student "Treks" Lead to Jobs and Opportunities

one-third of the HBS student body -- traveled to San Francisco and Silicon Valley as participants in the fifth annual WesTrek, an event organized by members of the High Tech and New Media Club in coordination with the School's Career... View Details