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  • July 2023 (Revised May 2024)
  • Case

Vytal: Packaging-as-a-Service

By: George Serafeim, Michael W. Toffel, Lena Duchene and Daniela Beyersdorfer
The Germany-based startup Vytal operated the largest digital-native reusable packaging-as-a-service network globally, having raised nearly €15 million, established a large network of restaurant partners, and prevented the use of millions of single-use take-out food... View Details
Keywords: Climate Risk; Digital; Platform Strategies; Data; Packaging; Sustainability; Start-up; Startup; Entrepreneur; Impact; Circular; Growth Strategy; Innovation; Environmental Sustainability; Innovation and Invention; Business Growth and Maturation; Growth and Development Strategy; Business Startups; Resource Allocation; Risk Management; Adoption; Strategy; Performance Productivity; Service Delivery; Service Operations; Supply Chain; Distribution; Entrepreneurship; Climate Change; Green Technology Industry; Service Industry; Retail Industry; Germany; Europe
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  • 17 Dec 2020
  • News

Making Club History in Japan; Startup Accelerator Case Goes Virtual in Atlanta

backgrounds.” With more than 2,000 HBS alumni in Japan, Tanaka says the HBS Club of Japan is a critical core organization providing “inspiring, impactful, and vibrant activities as well as strengthening the alumni network.” Those... View Details
Keywords: Margie Kelley
  • Research Summary

Building Capabilities in Professional Service Firms

One of the most distinctive aspects of professional service firms is that the vast majority of the people who work in them are directly involved in serving clients.  Long-term success in a professional service firm requires obtaining and developing the right... View Details

  • 10 Aug 2023
  • News

Kraft’s Foundation to Combat Antisemitism Appoints Alumna as President

leadership as we continue to educate and advocate for new ways to combat hate. Her experience will help unlock FCAS’s next phase of growth and impact.” READ MORE View Details
  • 03 Oct 2007
  • Research & Ideas

Dealing with the ‘Irrational’ Negotiator

What do you do when the people with whom you are negotiating act in ways that can best be called counterproductive? Before throwing up your hands, take a deep breath and ask yourself 3 questions. Do these people lack good information? Are... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
  • Web

Online Business Strategy Course | HBS Online

deepen your company’s competitive advantage. We live in an ever changing world and in order to keep up and become successful, continuous education is a must-do. Ozgur Taskaya... View Details
  • 01 Mar 2023
  • News

Toward a Life Well Lived

Illustration by Valerie Chiang Illustration by Valerie Chiang In many states, you’re required by law to get your car inspected annually, and if there’s something wrong, you get the car serviced, says Professor Leslie Perlow. But how many... View Details
Keywords: Jennifer Gillespie; Educational Support Services; Educational Support Services
  • Blog

Is AI Coming for Your Job?

to read the work of my students and colleagues, assess their assumptions, logic, and conclusions, and make connections. This invaluable set of skills must be provided to all... View Details
  • 28 May 2020
  • Blog Post

How to Fit in at HBS

adult life I felt welcomed in my entirety, with my whole story, not just the education and the jobs I had listed on my resume.  It was then that I also understood the depth of value offered by the HBS... View Details
  • April 2023
  • Article

Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession

By: Lucy Chen and J. Michael McWilliams
OBJECTIVE To compare care for patients of primary care physicians (PCPs) who were former chiefs with care for patients of nonchief PCPs.

DESIGN, SETTING, AND PARTICIPANTS Using 2010 to 2018 Medicare Fee-For-Service Consumer Assessment of Healthcare... View Details
Keywords: Performance Evaluation; Forecasting and Prediction; Knowledge Use and Leverage; Competency and Skills; Surveys; Health Industry
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  • Web

Teacher Profiles - Case Method Project

Government, World History RI Lisa Pacitto Providence Career and Technical Academy Providence, RI UT Gayle Painter Provo Adult Education Provo, UT NJ Dominic Palmeri Leonia High School Leonia, NJ PA Amy Palo... View Details
  • 28 Jun 2021
  • Blog Post

7 Things HBS Taught Me the Last 2 Years

I graduated from Harvard Business School last month with 900 indomitable classmates as part of the Class of 2021. I feel a deep sense of gratitude to my family, friends, colleagues, and everyone else who made this journey from Bombay to... View Details
  • Web

For Organizations | Social Enterprise | Harvard Business School

Organizations and professionals from around the world participate in our Executive Education programs, access our research publications, and interact with our students View Details
  • September 2020 (Revised February 2021)
  • Case

Zameer Kassam Fine Jewelry: Engaging Clients

By: Ryan W. Buell and Amy Klopfenstein
Zameer Kassam Fine Jewelry (ZKFJ) designs custom engagement rings that tell the story of a couple’s relationship. The case describes the company’s process for engaging clients, which has historically been a relatively offline, high-touch experience. Obliged by... View Details
Keywords: Customer Engagement; Service Delivery; Health Pandemics; Internet and the Web; Customer Satisfaction; Organizational Change and Adaptation; Growth and Development; Retail Industry
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  • 16 May 2024
  • News

On the Job

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. We all have early memories of on-the-job learnings—those moments that had a lasting impact on how we see the world of work View Details
Keywords: first job; leadership; life experience; career lessons; Oil and Gas Extraction; Oil and Gas Extraction; Oil and Gas Extraction; Oil and Gas Extraction
  • Web

Business Fundamentals Course - CORe | HBS Online

webinars, a Harvard Gmail account, and education tax credit and loan deferments. Upon successful completion of CORe, undergraduate credit option participants will earn eight... View Details
  • 09 May 2023
  • Research & Ideas

Where to Find Remote Work Now: 250 Million Job Postings Paint a Complex Picture

profession. Finance, insurance, information, and communications have the highest remote-work shares, the authors found. Skills play a role, too. Higher-paying jobs with computer use and View Details
Keywords: by Rachel Layne
  • 20 Oct 2023
  • News

Highlights from the Fall 2023 Alumni Board Meeting

sense of rigor in the classroom have returned to what they were before the pandemic, adding that the School is also supporting students’ educational journeys at HBS in new ways. Kierstead discussed the naming of Rupal Gadhia (MBA 2004) as... View Details
  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

Recently, I was listening to the Huberman Lab podcast where Dr. Andrew Huberman interviewed Dr. David Buss, a founding member in the field of evolutionary psychology and professor of psychology at the University of Texas at Austin, whose... View Details
Keywords: by Julia Austin
  • Web

Research Staff Services - Faculty & Research

analytic skills in both qualitative and quantitative arenas. Their backgrounds and education are diverse, meaning that they not only come from different parts of the world, but... View Details