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  • All HBS Web  (10,110)
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    • News  (2,816)
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    • Multimedia  (26)
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  • 18 Mar 2009
  • Research & Ideas

Marketing After the Recession

and behaviors permanently. Their coping mechanisms may become ingrained and define a new normal. In addition, the competitive landscape will have changed. A competitive shakeout along with new product... View Details
Keywords: by John Quelch; Retail
  • 28 Oct 2024
  • Op-Ed

Latino Voters Have Grown More Politically Divided. That’s Not Surprising.

political earthquake Phillips expected. And, with the benefit of hindsight, we know a lot about why. The Democrats didn’t ignore the fact that people were leaving cities. Instead, as the political historian... View Details
Keywords: by Richard Calvo, Vincent Pons, and Jesse M. Shapiro
  • 21 Nov 2016
  • Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

increase is largely driven by more functional specialists like CIOs or CMOs, not general managers.” “There ultimately is no such thing as effective selling that is not tied to the company’s strategic objectives” The reason for that is... View Details
Keywords: by Michael Blanding
  • 15 Jun 2016
  • Research & Ideas

These VC Partners May Make Your Firm Less Innovative

“which is a fancy way of referring to all of the things you don’t have as a new company—products, knowledge, connections, resources.” The most common and effective way to make... View Details
Keywords: by Michael Blanding; Financial Services; Financial Services
  • 13 May 2019
  • Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

about the allegations. They found that after a lawsuit was filed, the government changed the terms to shift more of the contract risk to the supplier during the investigation. It did so by increasing the proportion of work the company... View Details
Keywords: by Kristen Senz; Service; Service
  • 28 Aug 2006
  • Research & Ideas

Online Match-Making with Virtual Dates

interactions, Frost and Norton are also exploring the social implications of people seeking relationships online and the possibility for technology to influence the initial tone and trajectory of relationships. One obstacle they noticed is that the main dating sites... View Details
Keywords: by Martha Lagace; Publishing
  • 09 Jan 2014
  • Research & Ideas

Excerpt: ’Fortune Tellers’

economic data that it collected and published. He made it a priority of government to study the nature of business cycles and to bring business executives to Washington, D.C., to improve their ability to... View Details
Keywords: by Walter A. Friedman
  • 16 Dec 2015
  • Research & Ideas

What Happens When Zambian Schoolgirls Receive Negotiation Training

Business Administration at HBS. “But everything is rewritten to work in a Zambian context. The data to date shows that the training’s effects are very positive.” Drawing from her own experience teaching... View Details
Keywords: Re: Kathleen L. McGinn
  • 02 Feb 2015
  • Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

Despite this upheaval, it seemed some businesses were immune to the digital onslaught—companies whose products and services couldn't be easily turned into 1's and 0's and put online. "A television set can't be digitized. View Details
Keywords: by Michael Blanding
  • 08 Jul 2002
  • Research & Ideas

How to Fashion Your New E-Business Model

customers, individual consumers—the actual end users—are often located inside the customer firm: This can create a two-stage adoption cycle—first the business must decide to purchase a product or View Details
Keywords: by Lynda M. Applegate
  • 14 Jun 2004
  • Research & Ideas

The Big Money for Big Projects

capital costs, have very low operating (marginal) costs, and have few investment opportunities. As a result, projects generate large amounts of "free cash flow" (cash flow in excess of what is... View Details
Keywords: by Ann Cullen; Financial Services
  • 06 Sep 2005
  • Research & Ideas

The Best Place for Retirement Funds

starting graduate school I had worked as a research assistant to Karen Dynan at the Federal Reserve. In particular, I worked on several projects using data from the SCF. In... View Details
Keywords: by Ann Cullen
  • 09 Mar 2020
  • Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

antitrust authorities, who fear they could ultimately harm consumers by raising prices above typical competitive levels. It doesn’t seem too long ago when a price change was a major strategic decision for... View Details
Keywords: by Kristen Senz; Retail
  • 28 Feb 2005
  • Research & Ideas

How to Harness Auction Fever

motivated not only by the desire to make a profit and to sustain viability and profitability, but also by the desire to beat their rival. Indeed, the language with which competitors are often described or referred to internally suggests... View Details
Keywords: by Manda Salls; Web Services; Web Services
  • 16 Nov 2020
  • Research & Ideas

Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.

people with different backgrounds for a portion of their work. Giving people a common task, especially a meaningful one, so that they depend on one another to accomplish it, is... View Details
Keywords: by Sean Silverthorne
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

performance and health outcomes will mean that 2022 will be a year of learning and reflection. Digitization in health care should be seen as a means to an end—improving the... View Details
Keywords: by HBS News
  • 01 Mar 2004
  • What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

segmentation schemes haven't fared much better." Instead, Treacy advises us to keep our eye on the goal of delivering product or service value as a means to retain our... View Details
Keywords: by James Heskett
  • 06 Jan 2011
  • What Do You Think?

How Should Management Deal With “Anonymous”?

Summing Up The title of this wrap-up and the one that accompanied this month's original column basically just deletes "Wikileaks." The original title was my mistake. The intent was not to direct attention to Wikileaks in a... View Details
Keywords: by James L. Heskett
  • 19 Dec 2005
  • Research & Ideas

Public Education Goes to School

working paper, published this year, titled "Promoting a Management Revolution in Public Education." Mallory Stark: How does the PELP program operate? Stacey Childress and Allen Grossman: PELP operates View Details
Keywords: by Mallory Stark; Education
  • 13 Sep 2012
  • Research & Ideas

Why Public Companies Underinvest in the Future

Financial data on US companies is easy to come by—if they are listed on the stock market. More than 99 percent of them are not, presenting a challenge for researchers intent on studying how privately held... View Details
Keywords: by Maggie Starvish
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