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  • All HBS Web  (11,378)
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Show Results For

  • All HBS Web  (11,378)
    • People  (47)
    • News  (3,859)
    • Research  (4,907)
    • Events  (31)
    • Multimedia  (144)
  • Faculty Publications  (3,803)
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  • 01 Sep 2023
  • News

Startup Success Beyond Silicon Valley

Professor Paul Gompers visited Endeavor Saudi Arabia, a nonprofit that promotes startups in emerging markets. Pictured are Alpana Thapar and Fares Khrais (both of the Middle East and North Africa Research Center), Gompers, Lateefa Alwaalan (Endeavor Saudi Arabia), and... View Details
Keywords: Jennifer Mele
  • 09 May 2023
  • Research & Ideas

Where to Find Remote Work Now: 250 Million Job Postings Paint a Complex Picture

profession. Finance, insurance, information, and communications have the highest remote-work shares, the authors found. Skills play a role, too. Higher-paying jobs with computer use and View Details
Keywords: by Rachel Layne
  • Web

Women’s Leadership Summit - Alumni

and life HBS Coaches HBS Board Diversity Network The HBS RGE Board Diversity Network connects underrepresented alumni with board opportunities by offering access to companies, resources, insights, and View Details
  • September 2020 (Revised February 2021)
  • Case

Zameer Kassam Fine Jewelry: Engaging Clients

By: Ryan W. Buell and Amy Klopfenstein
Zameer Kassam Fine Jewelry (ZKFJ) designs custom engagement rings that tell the story of a couple’s relationship. The case describes the company’s process for engaging clients, which has historically been a relatively offline, high-touch experience. Obliged by... View Details
Keywords: Customer Engagement; Service Delivery; Health Pandemics; Internet and the Web; Customer Satisfaction; Organizational Change and Adaptation; Growth and Development; Retail Industry
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Buell, Ryan W., and Amy Klopfenstein. "Zameer Kassam Fine Jewelry: Engaging Clients." Harvard Business School Case 621-043, September 2020. (Revised February 2021.)
  • October 2021
  • Article

Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach

By: Nicolas Padilla and Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Programs; Consumer Behavior; Analysis
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Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Journal of Marketing Research (JMR) 58, no. 5 (October 2021): 981–1006.
  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

Recently, I was listening to the Huberman Lab podcast where Dr. Andrew Huberman interviewed Dr. David Buss, a founding member in the field of evolutionary psychology and professor of psychology at the University of Texas at Austin, whose... View Details
Keywords: by Julia Austin
  • October 2004 (Revised March 2005)
  • Case

Langer Lab, The: Commercializing Science

By: H. Kent Bowen, Alex Kazaks, Ayr Muir-Harmony and Bryce LaPierre
Professor Robert Langer's laboratory at MIT is the source of an unusually large number of published papers, patents, and technology licenses to start-up and established companies in the biomedical industry. Explores Langer's leadership and other factors that create a... View Details
Keywords: Entrepreneurship; Technological Innovation; Business Startups; Research and Development; Patents; Innovation Leadership; Science-Based Business; Commercialization; Education Industry; Education Industry
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Bowen, H. Kent, Alex Kazaks, Ayr Muir-Harmony, and Bryce LaPierre. "Langer Lab, The: Commercializing Science." Harvard Business School Case 605-017, October 2004. (Revised March 2005.)
  • 09 May 2017
  • What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

Summing Up How Do We Encourage CEOs to Manage for Sustainability? Important forces encourage short-term perspectives among managers as well as investors today. These include governance biases, tax policies, faster turnover among leaders, View Details
Keywords: by James Heskett
  • Research Summary

Building Capabilities in Professional Service Firms

One of the most distinctive aspects of professional service firms is that the vast majority of the people who work in them are directly involved in serving clients.  Long-term success in a professional service firm requires obtaining and developing the right... View Details

  • 26 Oct 2015
  • Research & Ideas

What’s the Value of a Win in College Athletics?

basketball, culling a US Department of Education database for individual schools’ reported revenue by sport, which provided, through econometric modeling, a causal link between athletic success and revenue.... View Details
Keywords: by Roberta Holland; Education; Education
  • Web

Indoor Spaces | About

Indoor Spaces Many indoor spaces inside the buildings of the Harvard Business School campus have been named in honor or in memory of donors, alumni, faculty, and friends of HBS. Anderson Classroom The Franklin R. Anderson Classroom,... View Details
  • Blog

Is AI Coming for Your Job?

to read the work of my students and colleagues, assess their assumptions, logic, and conclusions, and make connections. This invaluable set of skills must be provided to all... View Details
  • 11 Jul 2016
  • HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

repetitious,” says Austin. “It’s important to do it correctly, but it’s very difficult to keep your attention on it well enough to do it correctly.” Austin wrote a case study on Specialisterne while at HBS in 2008, and invited Sonne to an... View Details
Keywords: by Roberta Holland; Technology
  • 2012
  • Book

The Culture Cycle: How to Shape the Unseen Force That Transforms Performance

By: James Heskett
The contribution of culture to organizational performance is both substantial and quantifiable. This book presents the results of field research that demonstrates how an effective culture can account for up to half of the differential in performance between... View Details
Keywords: Customer Focus and Relationships; Learning; Framework; Policy; Retention; Books; Analytics and Data Science; Innovation and Invention; Management Practices and Processes; Organizational Culture; Performance Expectations; Research
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Heskett, James. The Culture Cycle: How to Shape the Unseen Force That Transforms Performance. Upper Saddle River, NJ: FT Press, 2012.
  • 28 May 2020
  • Blog Post

How to Fit in at HBS

adult life I felt welcomed in my entirety, with my whole story, not just the education and the jobs I had listed on my resume.  It was then that I also understood the depth of value offered by the HBS... View Details
  • Web

Online Business Strategy Course | HBS Online

deepen your company’s competitive advantage. We live in an ever changing world and in order to keep up and become successful, continuous education is a must-do. Ozgur Taskaya... View Details
  • 28 Jun 2021
  • Blog Post

7 Things HBS Taught Me the Last 2 Years

I graduated from Harvard Business School last month with 900 indomitable classmates as part of the Class of 2021. I feel a deep sense of gratitude to my family, friends, colleagues, and everyone else who made this journey from Bombay to... View Details
  • 10 Aug 2023
  • News

Kraft’s Foundation to Combat Antisemitism Appoints Alumna as President

leadership as we continue to educate and advocate for new ways to combat hate. Her experience will help unlock FCAS’s next phase of growth and impact.” READ MORE View Details
  • Web

Teacher Profiles - Case Method Project

Government, World History RI Lisa Pacitto Providence Career and Technical Academy Providence, RI UT Gayle Painter Provo Adult Education Provo, UT NJ Dominic Palmeri Leonia High School Leonia, NJ PA Amy Palo... View Details
  • Web

Industry Information - Alumni

and news on emerging designers, disruptive technologies and global brands in the fashion and luxury goods industries. United States Census Bureau: View Details
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