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  • 16 Jun 2015
  • First Look

First Look: June 16, 2015

Marketing Solutions, faces the difficult challenge of letting seven professionals go within a short span of time. In doing so she faces two greater challenges: figuring out which individuals to let go and... View Details
Keywords: Sean Silverthorne
  • 04 Sep 2001
  • Research & Ideas

Governing the Family-Run Business

responsibilities for all members of the three circles; Encouraging family members, business employees, and owners to act responsibly; Regulating appropriate family and owner inclusion in business... View Details
  • May 2024 (Revised May 2025)
  • Case

Hakluyt: From Corporate Intelligence to Trusted Advisors

By: Joseph B. Fuller and Lena Duchene
Established in 1995 by a group of ex-British intelligence officers, Hakluyt & Company (Hakluyt) was a corporate advisory firm that generated insights by leveraging a unique blend of internal expertise and a global network of well-connected individuals. Since 2019, the... View Details
Keywords: Business Growth and Maturation; Business Model; Talent and Talent Management; Capital Structure; Cash Flow; Corporate Finance; Equity; Stock Shares; Corporate Governance; Business History; Compensation and Benefits; Recruitment; Leadership Style; Growth Management; Management Succession; Organizational Culture; Performance Evaluation; Networks; Partners and Partnerships; Business Strategy; Competitive Advantage; Transformation; Consulting Industry; Europe; United Kingdom; England; London
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  • February 2023 (Revised May 2023)
  • Case

Accelerating the Accelerator: Raja Al Mazrouei at DIFC Fintech Hive

By: Linda A. Hill, Emily Tedards and Lydia Begag
In January 2023, Raja Al Mazrouei became the Managing Director and Acting CEO of Etihad Credit Insurance (ECI) in Dubai, UAE. In her previous role as the Executive Vice President of the DIFC Fintech Hive, she successfully built and led an accelerator program for... View Details
Keywords: Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Management; Strategy; Technology Adoption; Information Infrastructure; Financial Management; Financial Strategy; Technological Innovation; Digital Marketing; Digital Strategy; Digital Transformation; Global Strategy; Globalized Markets and Industries; Banks and Banking; Corporate Finance; Leadership; Leadership Development; Leadership Style; Financial Services Industry; Technology Industry; Banking Industry; Middle East; Singapore; London; United Arab Emirates; Dubai
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  • Web

Programs for Small Teams

The organizational impact of team collaboration. Sending small teams of executives or individuals to the same program can have a profound impact on long-term organizational success. Explore our more than 50... View Details

    Michael A. Wheeler

    Mike Wheeler joined the HBS faculty in 1993 and has taught extensively in its MBA, Executive, and distance learning programs. His highly interactive 8-week/40-hour HBS Online Negotiation... View Details

    Keywords: arts; construction; e-commerce industry; energy; federal government; green technology; internet; legal services; nonprofit industry; petroleum; pharmaceuticals; publishing industry; real estate; service industry; sports; state government; utilities
    • October 2010 (Revised June 2014)
    • Case

    Volkswagen do Brasil: Driving Strategy with the Balanced Scorecard

    By: Robert S. Kaplan and Ricardo Reisen de Pinho
    A new management team at VW do Brazil develops and deploys a strategy map and Balanced Scorecard to accomplish a turnaround and cultural change after eight consecutive years of financial losses and market share declines. The team uses the strategy map to align... View Details
    Keywords: Business Cycles; Developing Countries and Economies; Management Teams; Leadership; Balanced Scorecard; Strategic Planning; Balance and Stability; Motivation and Incentives; Communication Strategy; Competitive Advantage; Auto Industry; Brazil; Germany
    Related
    • 06 Nov 2016
    • News

    A SEAL And A Harvard Professor Walk Into A Room...

    • March 2018 (Revised February 2020)
    • Teaching Note

    Improving Access at VA

    By: Ryan W. Buell and Robert S. Huckman
    In 2015, the Department of Veterans Affairs (VA) ran the largest healthcare system in the United States, with over 1,700 sites of care that served nearly 9 million veterans. One year earlier, a scandal had erupted over a cover-up of the excessive wait times veterans... View Details
    Keywords: Service Operations; Service Delivery; Social Issues; Health Care and Treatment; Government Administration; Performance Improvement; Public Administration Industry; Health Industry; United States
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    • Web

    Latin America - Global

    candid and inspiring perspective on the shift from operational leadership to strategic governance. Drawing from his own experiences, he encouraged attendees to expand their view of career growth beyond... View Details
    • January 2025
    • Case

    GE Appliances 2025: Energizing Change

    By: Rosabeth Moss Kanter and Jacob A. Small
    At the turn of 2025, Kevin Nolan, CEO of GE Appliances following its acquisition by Chinese appliance giant Haier in 2016, is reviewing progress toward his net zero carbon vision for homes, which would otherwise exacerbate the global warming climate crisis. An... View Details
    Keywords: Mergers and Acquisitions; Transformation; Climate Change; Environmental Sustainability; Technological Innovation; Leading Change; Product Development; Organizational Culture
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    • 2022
    • Book

    O Coração do Negócio Os princípios de liderança e a chave para o sucesso

    By: Hubert Joly and Caroline Lambert
    A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
    "It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
    Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change
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      Eric J. Van den Steen

      Eric Van den Steen is a Professor of Business Administration at HBS, where he teaches strategy. He holds the Roy Little chair, established in honor of the founder of Textron. 

      Professor Van den Steen's research studies the fundamentals of strategy and... View Details

      • October 2023
      • Case

      Social Finance: Driving Accountability

      By: Robin Greenwood, Richard S. Ruback and Robert Ialenti
      Social Finance is a Boston-based nonprofit that works at the intersection of finance and policy. It raises, allocates, and manages capital to fund projects in the areas of education, early childhood development, criminal justice, and health. The case explores how... View Details
      Keywords: Growth and Development Strategy; Nonprofit Organizations; Training
      Related
      • 2006
      • Book

      Confidence: How Winning Streaks and Losing Streaks Begin and End

      By: Rosabeth M. Kanter
      Is success simply a matter of money and talent? Or is there another reason why some people and organizations always land on their feet, while others, equally talented, stumble again and again? There's a fundamental principle at work—confidence—that makes the difference... View Details
      Keywords: Social Psychology
      Related
      • September 1990 (Revised January 1992)
      • Case

      Procter & Gamble Japan (A)

      By: Michael Y. Yoshino
      Ten years after entering Japan, P&G had accumulated over $250 million in operating losses on declining annual sales of $120 million by 1983. The decision facing the president of P&G International: exit, retrench or rebuild the operation? Ironically, the initial entry... View Details
      Keywords: Restructuring; Change Management; Profit; Market Entry and Exit; Market Participation; Sales; Competition; Technology; Beauty and Cosmetics Industry; Consumer Products Industry; Japan
      Related

        Confidence: How Winning Streaks and Losing Streaks Begin & End

        Is success simply a matter of money and talent? Or is there another reason why some people and organizations always land on their feet, while others, equally talented, stumble again and again? There's a fundamental principle at work -- confidence -- that makes the... View Details
        • 26 Aug 2020
        • Blog Post

        Two sides, same coin: How I left the Bay Area as an operator and returned as an investor

        leadership team for the Venture Capital and Private Equity Club and the Women in Investing Club. She will be returning to San Francisco after graduation to join Bessemer Venture Partners as a growth-stage investor. She hopes that sharing... View Details
        • 08 Mar 2021
        • In Practice

        COVID Killed the Traditional Workplace. What Should Companies Do Now?

        A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
        Keywords: by Dina Gerdeman
        • Web

        Finding Job Opportunities - Alumni

        get on the radar screens of executive search firms, make sure your LinkedIn profile is up-to-date. Write a summary that highlights the leadership challenges that you would be able to best help an... View Details