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  • All HBS Web  (6,169)
    • People  (36)
    • News  (2,010)
    • Research  (1,694)
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    • Multimedia  (261)
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  • Article

Physical and Situational Inequality on Airplanes Predict Air Rage

By: K. A. DeCelles and Michael I. Norton
We posit that the modern airplane is a social microcosm of class-based society, and that the increasing incidence of “air rage” can be understood through the lens of inequality. Research on inequality typically examines the effects of relatively fixed, macrostructural... View Details
Keywords: Physical Inequality; Equality and Inequality; Behavior; Air Transportation; Situation or Environment
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DeCelles, K. A., and Michael I. Norton. "Physical and Situational Inequality on Airplanes Predict Air Rage." Proceedings of the National Academy of Sciences 113, no. 20 (May 17, 2016): 5588–5591.
  • 08 Mar 2012
  • Research & Ideas

Unplugged: What Happened to the Smart Grid?

has encountered several hiccups in recent years that have put the timing of its implementation in question, leading Rebecca M. Henderson, the John and Natty McArthur University Professor, to get students... View Details
Keywords: by Dina Gerdeman; Energy; Utilities
  • 15 Sep 2003
  • Lessons from the Classroom

HBS Cases: Developing the Courage to Act

Lawrence noted years ago, is "the vehicle by which a chunk of reality is brought into the classroom to be worked over by the class and the... View Details
Keywords: by David A. Garvin
  • March 2022
  • Article

Estimating the Effectiveness of Permanent Price Reductions for Competing Products Using Multivariate Bayesian Structural Time Series Models

By: Fiammetta Menchetti and Iavor Bojinov
Researchers regularly use synthetic control methods for estimating causal effects when a sub-set of units receive a single persistent treatment, and the rest are unaffected by the change. In many applications, however, units not assigned to treatment are nevertheless... View Details
Keywords: Causal Inference; Partial Interference; Synthetic Controls; Bayesian Structural Time Series; Mathematical Methods
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Menchetti, Fiammetta, and Iavor Bojinov. "Estimating the Effectiveness of Permanent Price Reductions for Competing Products Using Multivariate Bayesian Structural Time Series Models." Annals of Applied Statistics 16, no. 1 (March 2022): 414–435.
  • 23 Dec 2002
  • Research & Ideas

Setting the Stage: A Young Scholar at HBS

consider the extent to which the evolution of these financial services have shaped personal opportunities and lifecycle planning—from the attainment of education during youth,... View Details
Keywords: by Laura Linard; Banking; Financial Services
  • 31 May 2017
  • What Do You Think?

Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?

In 1997, a young entrepreneur visited a class at Harvard Business School taught by my colleague, Len Schlesinger. The class discussed a case based on View Details
Keywords: by James Heskett; Retail
  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

direction. The only reason LAYC knew this was because it collected information on participants' attitudes both before and after the program. It was very transparent of LAYC to admit this, and it was able to... View Details
Keywords: by Julia Hanna
  • 16 Jun 2014
  • Research & Ideas

The Unfulfilled Promise of Educational Technology

customize classes so that students received the lessons they needed without reviewing material they already knew? That is the idea behind School of One, an approach to learning... View Details
Keywords: by Michael Blanding; Education
  • 10 Sep 2007
  • Research & Ideas

High Note: Managing the Medici String Quartet

No one was fooled by that. At a certain point he was at a loss. When he came to class as a guest lecturer, he described different models of leadership and the problems with each one. What worked 10 years in... View Details
Keywords: by Martha Lagace; Music
  • 21 Aug 2017
  • Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

hotel in Las Vegas, and challenges to distinguishing between correlation and causation in inferences drawn from large data sets. Ariel Dora Stern, of the Technology and Operations Management Unit, challenged View Details
Keywords: by Dina Gerdeman
  • 21 Aug 2006
  • Research & Ideas

How Europe Wrote the Rules of Global Finance

the collective expectations of market participants. We are already in a very different moment in history compared to the middle of the 1990s.... View Details
Keywords: by Ann Cullen
  • June 2018
  • Article

Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged

By: Clarence Lee, Elie Ofek and Thomas Steenburgh
We study how digital service firms can develop an active customer base, focusing on two questions. First, how does the way that customers use the service postadoption to meet their own needs (personal usage) and to interact with one another (social usage) vary across... View Details
Keywords: Customer Engagement; Adoption Routes; Word-of-Mouth; Digital Marketing; Bayesian Estimation; Customers; Communication; Consumer Behavior; Marketing; Internet and the Web; Analytics and Data Science
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Lee, Clarence, Elie Ofek, and Thomas Steenburgh. "Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged." Management Science 64, no. 6 (June 2018): 2473–2495. (Lead Article.)
  • November 2009 (Revised June 2012)
  • Case

Jody Leleck at Broad Acres (A)

By: Paul W. Marshall and Andrew Goldin
Jody Leleck has been appointed the principal of Broad Acres Middle School in Montgomery County, Maryland. The school is underperforming all other schools in the district, and she has been asked to improve the performance. View Details
Keywords: Education; Middle School Education; Performance Evaluation; Performance Improvement; Performance Productivity; Education Industry; Maryland
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Marshall, Paul W., and Andrew Goldin. "Jody Leleck at Broad Acres (A)." Harvard Business School Case 810-042, November 2009. (Revised June 2012.)
  • 15 May 2020
  • Research & Ideas

Find Your Pragmatic Path through Radical Uncertainty

pragmatic middle ground between acting thoughtlessly and not acting at all. We each would like to know whether our actions will lead to the consequences that we seek. So would others. Hopefully, View Details
Keywords: by Howard Stevenson, Eugene B. Kogan, and Shirley Spence
  • 24 Nov 2008
  • Research & Ideas

Harvard Business School Discusses Future of the MBA

MBAs a year, with upwards of 150,000 of those in the United States alone. At HBS, the business of business education is thriving. Applications are on the rise again after... View Details
Keywords: by Roger Thompson & HBS Bulletin; Education
  • 26 Aug 2013
  • Lessons from the Classroom

Built for Global Competition from the Start

Association board in two months. Trouble was, Grinna lacked a technical background. In class discussion, students consider whether Grinna should hire local programmers or a CTO to do the work; outsource... View Details
Keywords: by Kim Girard; Education
  • 21 Oct 2024
  • Research & Ideas

What Happens in Vegas Could Shape the Metaverse

street exists in the middle of the desert,” Wu says. “There’s nothing remotely natural about it—it’s clearly a man-made invention.” Two principles for building View Details
Keywords: by Scott Nover; Computer; Information Technology
  • 19 Dec 2012
  • Research & Ideas

Affordable Housing: Israel and the United States

Housing costs too much for working-class families. Young adults are forced to live with parents, or cram together. Households spend more money on housing than they can afford. For Americans, the news is depressingly familiar. Israel, a... View Details
Keywords: by Nicolas P. Retsinas, John H. Vogel & Charles S. Laven; Construction; Real Estate
  • October 2018 (Revised July 2019)
  • Case

BulkWhiz: Negotiating as a Startup Founder in the UAE

By: Katherine Coffman, Christine Exley and Alpana Thapar
This case follows Amira Rashad as she founds BulkWhiz, a Dubai-based buy-in-bulk grocery delivery platform. Following its launch in September 2017, BulkWhiz experiences rapid growth of 30 percent per month in the United Arab Emirates. Despite this initial success,... View Details
Keywords: Entrepreneurial Management; Start-ups; Startup; Female Entrepreneur; Technology; Decision-making; Negotiations; Co-founders; Fundraising; Entrepreneurship; Business Startups; Management; Internet and the Web; Growth and Development Strategy; Decision Making; Negotiation; Expansion; E-commerce; Middle East; United Arab Emirates
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Coffman, Katherine, Christine Exley, and Alpana Thapar. "BulkWhiz: Negotiating as a Startup Founder in the UAE." Harvard Business School Case 919-004, October 2018. (Revised July 2019.)
  • 19 Dec 2005
  • Research & Ideas

The Regional Slice of Your Global Strategy

the Netherlands within the broader regional structure. In April 2002, when Philips announced plans to set up a regional superstructure in Asia Pacific, it also folded the... View Details
Keywords: by Pankaj Ghemawat
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