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Show Results For
- All HBS Web
(965)
- People (1)
- News (399)
- Research (485)
- Events (2)
- Multimedia (29)
- Faculty Publications (213)
- 12 Feb 2021
- News
How Dunkin’ Donuts Took Over the World
the donut shop business that my second year of business school, I accompanied my dad to a meeting with a private equity firm in New York. My dad was asking a million-and-a-half dollars for the business. He wanted out. He wanted to sell.... View Details
Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade
- 16 May 2000
- Research & Ideas
Getting the Message: How the Internet is Changing Advertising
University, who has written extensively on issues facing new media. "If you don't allow yourself to be tracked and to be personalized, if you turn off the cookies on your machine, then you're not going to have shopping baskets that... View Details
Keywords: by Susan Young
- 12 Dec 2011
- HBS Case
HBS Cases: Clocky, the Runaway Alarm Clock
boutiques? (Nanda stuck with small museum shops and specialty catalogs at first, in spite of all the advance publicity.) Is it better to partner with an American product design firm and risk prohibitive expense, or to team up with a... View Details
- 09 Jun 2021
- Research & Ideas
How Tennis, Golf, and White Anxiety Block Racial Integration
team showed hundreds of survey participants maps of a fictional city with varying degrees of racial diversity and segregation near places considered relevant to participants’ imagined lives, such as homes, offices, banks, shopping malls,... View Details
Keywords: by Jay Fitzgerald
- 17 Jun 2017
- Research & Ideas
Amazon, Whole Foods Deal a Big Win for Consumers
Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
- 23 Aug 2006
- Op-Ed
The Real Wal-Mart Effect
employed in the business—would be completely wiped out if Wal-Mart's million-plus employees were to receive a $2-per-hour pay increase, modest though that sounds. And since such a scenario would be unacceptable to Wal-Mart's shareholders, the millions of Americans who... View Details
- 07 Apr 2015
- News
Warrior Spirit
train in the sport that had taught him the rewards of continuous physical, mental, and emotional self-improvement? Most of the gyms he toured were “dark and dingy, behind a noodle shop in Chinatown,” mirroring martial arts’ marginalized... View Details
- 05 May 2008
- Research & Ideas
Connecting with Consumers Using Deep Metaphors
time with them in their actual environment. This may mean spending time with consumers by observing them in their homes, on shopping excursions, at social functions, or at their jobs. Insights from this approach can be used for improving... View Details
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
roles, products, processes (assembly, equipment maintenance and repair, materials logistics, training, system redesign, administration, etc.), and hierarchical levels (from shop floor to plant manager and above) that in TPS managed... View Details
- Web
Selected Digital Historical Resources – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections
various shop departments, including the telephone apparatus, cable, rubber, and insulating operations, and the rod and wire mill. Many of the photographs show factory employees at work at their stations. Western Electric News . New York,... View Details
- 01 Dec 2022
- News
Action Plan: To the Letter
the point of the v, the elegantly cupped serifs of the i, the soft curve of the r: It was clear that, on this street, you would find a high-end shopping experience. “It instantly conveyed elegance to me,” he recalls. Chacko hasn’t always... View Details
- 16 Sep 2020
- Blog Post
Turning a Moment into a Movement: Interview with Anti-Racism Fund Co-Founders Kenneth and Kevin Chenault
leadership, and a willingness to change. “We started as a GoFundMe, and when we reached the point of either closing up shop or launching an organization, we knew we weren’t going to be day one experts,” noted Kenneth. “But getting... View Details
- 01 Mar 2018
- News
Every Trick in the Book
bookstore; small, privately owned shops were the predominant model for bookselling throughout the United States in the early 1970s. That was the original model for Borders, which also opened in 1971 with a small stock of used books in a... View Details
Keywords: April White
- 18 Aug 2016
- Blog Post
Relocating to Boston with Your Partner
convenience to grocery shopping or going out to dinner. However, it can be easier for partners to join campus talks, activities, and events - and run into HBSers when living on campus. We really enjoyed our time in Soldiers Field Park,... View Details
- 02 Apr 2007
- Lessons from the Classroom
Making the Move to General Manager
interconnections across the organization. The second is transitioning from the role of a doer to the role of managing through other people—and that's a big change. "As a new GM, you will be one step away from the customers or one step away from the View Details
Keywords: by Martha Lagace
- 01 Aug 1998
- News
High Honors
business. An eight-year veteran with the prominent New York venture capital firm of J.H. Whitney & Company, he launched his own shop backed by $8 million from the Bass brothers. Seven Honeywell engineers in Boston had come up with a... View Details
- 23 Jan 2013
- Research & Ideas
Three-Dimensional Strategy: Winning the Multisided Platform
by facilitating direct connections between multiple types of affiliated customers, which most often leads to network effects. Think of what a shopping mall accomplishes in bringing together a multitude of sellers and buyers who interact... View Details
Keywords: by Julia Hanna
- 01 Dec 2009
- News
One Man Crime Wave
it was all about, but the rest of them would shrug and go ahead with the job and draw their pay and bitch to the shop steward about coffee breaks and work standards and seniority and how come I got moved over onto the damn grinder and... View Details
- 16 Aug 2004
- Research & Ideas
Luxury Isn’t What It Used to Be
is at the heart of the shopping experience. Tranthi adds that she approves the hire of every sales associate at each of Thomas Pink's ten U.S. stores. "It is the most critical position in the company," she says. "They... View Details
- 20 Feb 2017
- Research & Ideas
Having No Life is the New Aspirational Lifestyle
participants a description about a consumer named Matthew who shopped at either an upscale grocery store or instead used grocery-delivery service Peapod. Though Whole Foods was perceived as more of a luxury brand, the participants rated... View Details
Keywords: by Michael Blanding