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Show Results For
- All HBS Web
(1,482)
- People (5)
- News (480)
- Research (737)
- Events (3)
- Multimedia (4)
- Faculty Publications (202)
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- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
companies, lift outs represent a gamble on credibility, portability of performance, and human capital. Such moves may destroy relationships—with former colleagues, clients, and vendors—and impair the employees’ effectiveness for years to... View Details
- 10 Jan 2005
- Research & Ideas
The Knowledge Coach
are several rungs on the ladder of expertise: novice, apprentice, journeyman, and then master. Each individual reaching a rung above novice has knowledge to impart to those on the lower rungs of the ladder, although it is likely incomplete. A nudge in the View Details
Keywords: by Dorothy Leonard & Walter Swap
- 09 Jul 2024
- Research & Ideas
Are Management Consulting Firms Failing to Manage Themselves?
top-management counsel, hiring the most qualified staff, and an apprenticeship process that built excellence. For example, Marvin Bower, founder of McKinsey, preached that partners had to focus on serving the right senior clients on their... View Details
- 23 Jan 2006
- Research & Ideas
Financial Reporting Goes Global
aspects of developing globally competitive businesses. Much of their growth is driven by a wealth of smart, hard working, well-educated individuals. In other words, great human capital. However, they do not have fully formed financial... View Details
- 27 Aug 2012
- Research & Ideas
Employee-Suggestion Programs That Work
improvement in safety climate." “They're not going to get better by picking the right problem. They're going to get better by becoming better problem-solvers.” One reason for this is that employees are more likely to buy into improvement... View Details
Keywords: by Paul Guttry
- 18 Mar 2001
- Research & Ideas
Want to Be an Entrepreneur? [Part I]
to be sure, but as Wilcox explained and E Ink's experience made clear, its prospects depend on a welter of fundamentally human choices. Twenty minutes after Sahlman's finance students finished dissecting E Ink and one floor up in Aldrich... View Details
Keywords: by John S. Rosenberg
- 08 Oct 2014
- Research & Ideas
Who Is the Chief Sustainability Officer?
move on, become more ambitious." Nike and Dow Chemical are examples of companies that have made it to the innovation stage. After Nike faced accusations about violations of human rights by... View Details
- 16 Nov 2010
- First Look
First Look: November 16, 2010
Francesca Gino, Lisa L. Shu, and Chia-Jung Tsay Publication:Emotion Review (forthcoming) Abstract Moral problems often prompt emotional responses that invoke intuitive judgments of right and wrong. While emotions inform judgment across... View Details
Keywords: Sean Silverthorne
- 03 Feb 2020
- What Do You Think?
Can an Organization Have Too Much 'Rebel Talent'?
answer was “it depends.” Arie Goldshlager, for example, commented: “If the organization is on the right track, it certainly can have too much rebel talent. In this situation, the rebel talent could prove largely disruptive and... View Details
Keywords: by James Heskett
- 03 Nov 2016
- Op-Ed
Forget About Making College Affordable; Make it a Good Investment
The August 2016 cover of Consumer Reports featured a striking quote by a 32-year-old nurse with $152,000 in student loans: “I kind of ruined my life by going to college.” While obviously an extreme case, her plight offered merely the latest example of media coverage... View Details
- 21 Aug 2012
- Research & Ideas
How to Sink a Startup
degrees of outside influence they will and should tolerate. A Rich founder whose firm is lacking in human capital, experience, and capital may benefit greatly from a VC's experience, contacts, and financial resources. A downside is that... View Details
Keywords: by Garry Emmons
- 07 Oct 2019
- Sharpening Your Skills
How Companies Can Make Up with (Very) Unhappy Customers
JetBlue employees and more than 130,000 customers whose flights were cancelled, delayed, or diverted. How did the airline make it right with customers and learn from its mistakes? The Hidden Cost of a Product Recall Product failures... View Details
- 30 Jun 2020
- What Do You Think?
Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?
inclusion in organizations enhances various kinds of performance, from creativity to profitability. A growing body of research tells us this. So they are not just the right things to do; there is both an economic and social argument for... View Details
- 13 Feb 2006
- Research & Ideas
The Hidden Market for Babies
those areas of biotechnology that dealt with the basics of human reproduction. So I started to look into this field, and quickly realized just how radical the technology was and how vibrant commercial activity had already become. At the... View Details
- 21 Sep 2009
- Research & Ideas
Excessive Executive Pay: What’s the Solution?
clubby groups that are widely criticized as the handpicked "captives" of self-serving management. With White House support, congressional leaders are intent on shifting the balance of power in the boardroom away from management. Senator Chuck Schumer's (D-NY)... View Details
Keywords: by Roger Thompson
- 16 Sep 2002
- Research & Ideas
The Irrational Quest for Charismatic CEOs
familiar faces. It's true that sometimes going outside is the right way to go. The strategic transformation at IBM required someone like Lou Gerstner to challenge the complacency. The Home Depot board felt justified in turning to outside... View Details
Keywords: by Martha Lagace
- 17 Oct 2006
- First Look
First Look: October 17, 2006
formats, digital rights management systems, wireless network infrastructure, and handset capacity), and the key dynamics—music delivery method, pricing, mobile-PC integration—that characterize mobile music business models. Purchase this... View Details
Keywords: Sean Silverthorne
- 16 Dec 2008
- First Look
First Look: December 16, 2008
Publication:Annual Review of Psychology 60 (2009): 475-499 Abstract As technology has simplified meeting basic needs, humans have cultivated increasingly psychological avenues for occupying their consumption energies, moving from... View Details
Keywords: Sean Silverthorne
- 08 Mar 2004
- Research & Ideas
Secret to Success: Go for “Just Enough”
mountain in the world or how many zeros you tally up in your portfolio. New levels of human performance take us closer to the gods and set the stage for what we hope is excellence in our own DNA. These moments also make good copy.... View Details
Keywords: by Laura Nash & Howard Stevenson
- 03 Dec 2001
- Research & Ideas
Healthcare Conference Looks At Ailing Industry
proteins at work in the business of life. "The book of life" that made dramatic headlines last year—and was really a first draft of the human genome sequence—is destined to change and challenge medicine, ethics, and business far... View Details