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Show Results For
- All HBS Web
(1,300)
- People (1)
- News (400)
- Research (653)
- Events (6)
- Multimedia (22)
- Faculty Publications (353)
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- 26 Aug 2014
- First Look
First Look: August 26
pursuit of emotional support or friendship, and unlike social ties that emerge spontaneously, instrumental networking in pursuit of professional goals can impinge on an individual's moral purity-a psychological state that results from... View Details
Keywords: Sean Silverthorne
- June 2010 (Revised September 2012)
- Teaching Note
Patient Flow at Brigham and Women's Hospital (TN) (A) and (B)
By: Anita L. Tucker
Teaching Note for 608171 and 608172. View Details
- 2009
- Working Paper
A Decision-making Perspective to Negotiation: A Review of the Past and a Look into the Future
By: Chia-Jung Tsay and Max H. Bazerman
Through the decision-analytic approach to negotiations, the past quarter century has seen the development of a better dialog between the descriptive and the prescriptive, as well as a burgeoning interest in the field for both academics and practitioners. Researchers... View Details
Tsay, Chia-Jung, and Max H. Bazerman. "A Decision-making Perspective to Negotiation: A Review of the Past and a Look into the Future." Harvard Business School Working Paper, No. 10-002, July 2009.
- 23 Mar 2021
- Book
Succeeding in the New Work-from-Anywhere World
and resources. Based on the work of pioneering sociologist Richard Hackman, regularly relaunching can increase the likelihood of success of a team by 30 percent or more. Blanding: You make a distinction between cognitive trust and View Details
Keywords: by Michael Blanding
- 21 Apr 2003
- Research & Ideas
Will American Brands Be a Casualty of War?
the technology brands such as Intel or Microsoft, which are likely to escape the new mood. The second group is the cultural icons such as Coca-Cola, Disney, Marlboro, and McDonald's. These brands depend on emotional attachment rather than... View Details
Keywords: by Sean Silverthorne
- 12 Oct 2006
- First Look
First Look: October 12, 2006
on human behavior. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=404091 Note on Human Behavior: Reason and Emotion Harvard Business School Note 404-104 Human beings are driven by reasons and emotions.... View Details
Keywords: Sean Silverthorne
- 17 Sep 2014
- Sharpening Your Skills
Sharpen Your Negotiation Skills
Knowledge for a decade-and-a-half. Here are a number of articles and working papers you might find beneficial in upping your negotiation game. Negotiators Should Remain Cool And Collected. Right? The Role of Emotions in Effective... View Details
Keywords: by Sean Silverthorne
- 23 Jul 2014
- Lessons from the Classroom
Innovation Is Magic. Really
"A magician has to be very much aware of the emotional state of the audience to get that emotional buy-in," Thomke says. "You can take a trick and do it very clinically and people will sit there and say,... View Details
- 06 Sep 2011
- Research & Ideas
The Power of Leadership Groups for Staying on Track
authenticity, which is the essential quality of leaders with high levels of emotional intelligence, or EQ. In my experience I have not seen leaders fail for lack of IQ, but I have observed many leaders fail who lacked EQ. Daniel Goleman,... View Details
Keywords: by Bill George
- 2016
- Article
Vicarious Contagion Decreases Differentiation—and Comes with Costs
By: Ovul Sezer and Michael I. Norton
Baumeister et al. propose that individual differentiation is a crucial determinant of group success. We apply their model to processes lying in between the individual and the group—vicarious processes. We review literature in four domains—attitudes, emotions, moral... View Details
Sezer, Ovul, and Michael I. Norton. "Vicarious Contagion Decreases Differentiation—and Comes with Costs." Behavioral and Brain Sciences 39 (2016): e162.
- 12 Nov 2001
- Research & Ideas
Can Religion and Business Learn From Each Other?
and many responsibilities that aren't from the same person I am at home and in my church on Sunday, and I don't know how to navigate that transition.'" Business is made up of many relationships and actions that represent every human View Details
Keywords: by Martha Lagace
- September 2019
- Exercise
Difficult Conversations (B)
By: Shikhar Ghosh and Shweta Bagai
The exercises can be used as a follow-up to the Yesware (A) case (#816-039), or in conjunction with any case that involves replacing a founding team member (and/or providing feedback to a top executive). This is a role-playing exercise, and has been carried out in the... View Details
Keywords: Firing; Feedback; Founders; Culture; Values; Neuroscience; Business Startups; Organizational Culture; Resignation and Termination; Communication; Emotions; Trust; Human Resources; Entrepreneurship
Ghosh, Shikhar, and Shweta Bagai. "Difficult Conversations (B)." Harvard Business School Exercise 820-056, September 2019.
- 07 Jun 2010
- Research & Ideas
Improving Brand Recognition in TV Ads
emotions of viewers. "To make this analysis even more useful, we need to get a measure of the enjoyment or the feeling a person is experiencing while watching a commercial—and we want that to be as unobtrusive as the eye tracker, at... View Details
- 15 Apr 2002
- Research & Ideas
In the Virtual Dressing Room Returns Are A Real Problem
electronic commerce than in the B2B segment, since industry standards for characterizing color and fabric are more familiar forms of communication for business partners than for individual consumers. Compounding the difficulty in characterizing the product is the... View Details
- July 2023
- Article
So, Who Likes You? Evidence from a Randomized Field Experiment
By: Ravi Bapna, Edward McFowland III, Probal Mojumder, Jui Ramaprasad and Akhmed Umyarov
With one-third of marriages in the United States beginning online, online dating platforms have become important curators of the modern social fabric. Prior work on online dating has elicited two critical frictions in the heterosexual dating market. Women, governed by... View Details
Keywords: Online Dating; Internet and the Web; Analytics and Data Science; Gender; Emotions; Social and Collaborative Networks
Bapna, Ravi, Edward McFowland III, Probal Mojumder, Jui Ramaprasad, and Akhmed Umyarov. "So, Who Likes You? Evidence from a Randomized Field Experiment." Management Science 69, no. 7 (July 2023): 3939–3957.
- 25 Oct 2012
- Research & Ideas
Developing the Global Leader
be intelligent. But they'll also need to have a high level of cultural and emotional intelligence." According to George, additional characteristics of a successful global leader include: An intellectual understanding of the global... View Details
Keywords: by Julia Hanna
- 01 Aug 2006
- First Look
First Look: August 1, 2006
business." Race is clearly "unfinished business" because of the plethora of conflicting emotions that are unleashed as we approach the taboo (Thomas, 1989). This tension speaks to the importance of this chapter as we... View Details
Keywords: Sean Silverthorne
- 23 Mar 2003
- Research & Ideas
AIDS in Africa—What’s the Solution?
illneses take a financial and emotional toll on businesses operating in Africa. "This is not just a disease we're talking about. This is a disease that has the power to destroy economies," said Harvard Business School Professor... View Details
Keywords: by Julie Jette
- March–April 2013
- Article
Language Matters: Status Loss & Achieved Status Distinctions in Global Organizations
By: Tsedal Neeley
How workers experience and express status loss in organizations has received little scholarly attention. I conducted a qualitative study of a French high-tech company that had instituted English as a lingua franca, or common language, as a context for examining this... View Details
Keywords: Organizations; Status and Position; Loss; Spoken Communication; Emotions; Attitudes; Behavior; Globalization
Neeley, Tsedal. "Language Matters: Status Loss & Achieved Status Distinctions in Global Organizations." Organization Science 24, no. 2 (March–April 2013): 476–497.
- 01 Oct 2009
- What Do You Think?
Can the “Masks of Command” Coexist with Authentic Leadership?
mask concept explains most if not all of mankind's woes of today." Those arguing a middle ground put forth some interesting suggestions, such as Leamon Duncan's: " sometimes leaders must mask feelings and emotions in order to... View Details
Keywords: by Jim Heskett