Publications

July 2008 (Revised October 2012)
Case

Affinity Plus (A)

By: Dennis Campbell and Peter Tufano

The executive team at Affinity Plus Federal Credit Union has pushed the concept of members first deeply throughout the organization, empowering employees to put member-owners' interests ahead of either the organization's interests or their own interests. As a result of... View Details

Keywords: Customer Relationship Management; Financial Institutions; Financing and Loans; Profit; Cooperative Ownership; Conflict of Interests; Strategy

Article

Beyond the Target Customer: Social Effects in CRM Campaigns

By: Eva Ascarza, Peter Ebbes, Oded Netzer and Matthew Danielson

Customer relationship management (CRM) campaigns have traditionally focused on maximizing the profitability of the targeted customers. The authors demonstrate that in business settings characterized by network externalities, a CRM campaign that is aimed at changing the... View Details

Keywords: Social Effects; Field Experiment; Mobile; Customer Relationship Management; Network Effects; Consumer Behavior

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April 1993 (Revised October 1995)
Case

American Barrick Resources Corporation: Managing Gold Price Risk

By: Peter Tufano

Managing the risk of changing prices of gold is central to the business strategy of American Barrick Resources Corp., one of North America's largest and most successful gold-mining firms. The case contrasts this firm's hedging policies with those of its rivals that do... View Details

Keywords: Risk Management; Business Strategy; Mining; Mining Industry; United States

February 2003 (Revised October 2004)
Background Note

Antamini Simulation Model

By: Peter Tufano

Antamini is a simulation of the value of an investment project whose outcome is uncertain. This case describes the situation facing a natural resource firm as it contemplates bidding on a copper mine in Peru. The bidder faces uncertainties about the ore deposit size... View Details

Keywords: Valuation; Auctions; Investment; Mining; Mining Industry; Peru

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21 Dec 2010
First Look

First Look: December 21

Gunnar Trumbull, and Peter Tufano Abstract This article describes the consumer finance sector in the U.S. since World War II. We first define the sector in terms of the functions delivered by firms... View Details

2009
Working Paper

When Does Domestic Saving Matter for Economic Growth?

By: Philippe Aghion, Diego A. Comin, Peter Howitt and Isabel Tecu

Can a country grow faster by saving more? We address this question both theoretically and empirically. In our theoretical model, growth results from innovations that allow local sectors to catch up with frontier technology. In poor countries, catching up requires the... View Details

Keywords: Developing Countries and Economies; Economic Growth; Entrepreneurship; Foreign Direct Investment; Saving; Technological Innovation; Mathematical Methods

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2023
Working Paper

Job Design and Workers’ Wellbeing: Evidence from a Hospital Setting

By: Susanna Gallani and Jacob Riegler

This study examines the relationship between job design imbalance and workers’ well-being. We build on Simons (2005) framework for the design of high-performing jobs and develop a survey instrument to capture workers’ perceptions of their job design and work... View Details

Keywords: Well-being; Job Design and Levels; Working Conditions; Perception; Work-Life Balance; Health Industry

11 Mar 2021
News

Leading with Heart

share with everybody that at the end of the eight-week marathon, I would typically ask a couple of students to tell their story about their company or about themselves. And in my class, I remember your sharing that journey of yours. By... View Details

30 May 2023
News

Finding PRIDE

Edited by Jen McFarland Flint; Illustrations by Anthony Gerace In the late 1970s, a dozen or so gay men found one another at HBS and decided to band together, calling themselves the Alternative Executive... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

2020
Working Paper

Strategic Foresight as Dynamic Capability: A New Lens on Knightian Uncertainty

By: J. Peter Scoblic

This paper proposes to treat strategic foresight as a dynamic capability, providing a new theoretical lens on managerial judgment. Formulating strategy under uncertainty is a central challenge facing the modern firm. Analogy is thought to help managers make sense of... View Details

Keywords: Foresight; Dynamic Capabilities; Managerial Judgment; Risk and Uncertainty; Management; Strategy

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30 Jun 2023
Blog Post

Finding Pride

Harley Uhl (MBA 1975); Philip Burkett (MBA 1976); Frank La Penta (MBA 1977); Dan Brandeberry (MBA 1978); Joe Hilliard (MBA 1978); Mark Landsberger (MBA 1978); Rob Rosecrans (MBA 1979); Peter Hollinger, M.D., partner of Jon Zimman (MBA... View Details

04 Jan 2012
First Look

First Look: January 4

work, highlighting recent psychological investigations that explore the emergence, practice, and implications of colorblindness. We conclude by discussing alternative strategies for managing diversity, underscoring the importance of an... View Details

Keywords: Carmen Nobel

31 Jan 2014
News

Body, Heal Thyself

reaching into the billions. Then one evening he got a call from Noubar Afeyan, managing partner and CEO of Flagship Ventures, a venture capital firm that started Moderna, asking Bancel to swing by the company's Boston office and take a... View Details

Keywords: Maureen Harmon; biotech; Health, Social Assistance; Scientific Research and Development Services

16 Apr 2013
First Look

First Look: April 16

profitable investment decisions. During the last ten years, Wall Street research has been battered by a series of shocks. As concerns over conflicts of interest mounted, the integrity of research output was questioned, leading to... View Details

Keywords: Sean Silverthorne

11 Jul 2019
Blog Post

Meet the MBA Class of 2020

View Video Andrew Baxter “YOU BUILD UP PERSONAL CAPITAL BY SHARING COMMON EXPERIENCES.” HOME REGION St. Andrews, UK UNDERGRAD EDUCATION Imperial College London, Chemical Engineering, 2011 PREVIOUS EXPERIENCE Shell, Schlumberger HBS... View Details

30 Oct 2012
First Look

First Look: October 30

Taiwan-based HTC Corp. faced difficult times by 2012. CEO Peter Chou, who drove HTC's transformation from an unknown manufacturer of PDAs for other companies to a well-known global player in smartphones,... View Details

Keywords: Sean Silverthorne

12 Feb 2021
News

How Dunkin’ Donuts Took Over the World

play. The family had sold off a lot of its holdings, so we didn’t control the stock. And luckily, through the advice and again, listening to a classmate of mine from business school—a guy that sat next to me, a guy by the name of View Details

Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade

April 1996 (Revised January 2006)
Case

Times Mirror Company PEPS Proposal Review

By: Peter Tufano

Times Mirror Co. (TMC) owns a substantial block of Netscape common stock purchased prior to Netscape's IPO, on which it has substantial unrealized gains. TMC is restricted from selling the stock in a public offering and is therefore considering a proposal by Morgan... View Details

Keywords: Risk Management; Stocks; Taxation; Corporate Finance; Telecommunications Industry; Media and Broadcasting Industry; United States