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Show Results For
- All HBS Web
(3,199)
- People (1)
- News (906)
- Research (2,009)
- Events (7)
- Multimedia (36)
- Faculty Publications (953)
- 24 Feb 2014
- Research & Ideas
Uncovering Racial Discrimination in the ‘Sharing Economy’
racial discrimination. In Digital Discrimination: The Case of Airbnb.com, Benjamin G. Edelman and Michael Luca investigate the possibility of racial discrimination against people who advertise properties on Airbnb, a popular online... View Details
- April 2023
- Article
Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession
By: Lucy Chen and J. Michael McWilliams
OBJECTIVE To compare care for patients of primary care physicians (PCPs) who were former chiefs with care for patients of nonchief PCPs.
DESIGN, SETTING, AND PARTICIPANTS Using 2010 to 2018 Medicare Fee-For-Service Consumer Assessment of Healthcare... View Details
DESIGN, SETTING, AND PARTICIPANTS Using 2010 to 2018 Medicare Fee-For-Service Consumer Assessment of Healthcare... View Details
Keywords: Performance Evaluation; Forecasting and Prediction; Knowledge Use and Leverage; Competency and Skills; Surveys; Health Industry
Chen, Lucy, and J. Michael McWilliams. "Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession." JAMA Internal Medicine 183, no. 4 (April 2023): 350–359.
- 01 Apr 2002
- News
Breakthrough International Negotiation
payoff is the ability to reconfigure any landscape in ways that make agreement possible that wasn't possible before." - Margie Kelley by Michael Watkins and Susan Rosegrant (Jossey-Bass) View Details
- 19 Apr 2016
- Working Paper Summaries
The Great Training Robbery
- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
Generations of Black business owners have had to fight discrimination to prosper in America, but a new study suggests that these entrepreneurs are now gaining more support in parts of the country when they make their presence known. The study, coauthored View Details
- 24 Mar 2022
- Research & Ideas
Rituals at Work: Teams That Play Together Stay Together
bonding activity—regular rituals like doing the Walmart Cheer or firing a Nerf toy gun to conclude a project—led to a 16 percent increase in how meaningful employees judged their work to be, according to research by Harvard Business... View Details
Keywords: by Kristen Senz
- 03 Sep 2014
- Working Paper Summaries
Supply Chain Screening Without Certification: The Critical Role of Stakeholder Pressure
- 13 Mar 2023
- Research & Ideas
The Power of Personal Connections: How Shared Experiences Boost Performance
residency, including on metrics such as patients’ likelihood of recommending their specialist, write Maximilian J. Pany, a doctoral candidate at Harvard Business School and MD candidate at Harvard Medical School, and J. Michael... View Details
- 03 Jun 2013
- Research & Ideas
The Power of Rituals in Life, Death, and Business
winning team). But what's the point? Behavioral scientist Michael I. Norton became interested in mourning rituals after reading Harvard University President Drew Gilpin Faust's This Republic of Suffering, which describes elaborate ways... View Details
Keywords: by Carmen Nobel
- 29 Nov 2013
- Working Paper Summaries
Surfacing the Submerged State with Operational Transparency in Government Services
- 29 Mar 2016
- Working Paper Summaries
Do CEO Activists Make a Difference? Evidence from a Field Experiment
- 05 Jul 2006
- Working Paper Summaries
Improving Corporate Governance with the Balanced Scorecard
Keywords: by Robert S. Kaplan & Michael E. Nagel
- 16 Mar 2015
- Working Paper Summaries
Higher-Ambition CEOs Need Higher-Ambition Boards
- 06 Nov 2008
- Working Paper Summaries
Extending Producer Responsibility: An Evaluation Framework for Product Take-Back Policies
- 15 Sep 2016
- Research & Ideas
Political Dysfunction Makes America Less Competitive
The American economy is a mess, and our broken political system is largely to blame, according to a Harvard Business School US Competitiveness Project report released today. Harvard’s Michael E. Porter, Jan W. Rivkin, and Mihir A. Desai... View Details
Keywords: by Dina Gerdeman
- 14 Nov 2013
- Working Paper Summaries
What Shapes the Gatekeepers? Evidence from Global Supply Chain Auditors
- 04 Sep 2008
- Working Paper Summaries
Wellsprings of Creation: Perturbation and the Paradox of the Highly Disciplined Organization
- 27 Jun 2019
- Research & Ideas
Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too
Relationship Rituals” by Ximena Garcia-Rada, Ovul Sezer, and Michael I. Norton The researchers' study focused on couples, but rituals are used in a variety of settings, including the workplace, they say.... View Details
Keywords: by Dina Gerdeman
- 13 Nov 2017
- Research & Ideas
Want to Be Happier? Spend Some Money on Avoiding Household Chores
research will get people to think, ‘Hey, how can I spend a little bit of money in a way that will save me time?’” Whillans co-wrote the study with Michael I. Norton, the Harold M. Brierley Professor of Business Administration at HBS;... View Details
Keywords: by Dina Gerdeman
- 19 Jul 2004
- Research & Ideas
Why Innovations Sit on the Shelf
leadership has the courage to initiate the measures necessary to do so. We've discovered that standard initiatives such as employee surveys, interviews by external consultants, and even relatively straightforward, one-on-one conversations... View Details