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    Opportunities and Challenges Facing Hybrid Organizations

    In partnership with the MIT Enterprise Forum of the Central Coast, Spiranomics presents a conversation with Julie Battilana, Matthew Lee, and John Walker about the opportunities and challenges faced by hybrid organizations. View Details
    • September 1998 (Revised February 1999)
    • Case

    Interactive Insurance Services: Redefining Insurance Distribution

    By: Lynda M. Applegate and Marla Malcom-Nagler
    Founded in July 1995, Interactive Insurance Services provided personal lines of insurance over the World Wide Web. In June 1996, the company was acquired by Intuit for $7.5 million. The case details the competitive and organizational issues faced by this rapidly... View Details
    Keywords: Acquisition; Restructuring; Growth and Development; Distribution; Business Processes; Competitive Strategy; Web; Insurance Industry
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    • 01 Nov 2017
    • What Do You Think?

    What Are the Real Lessons of the Wells Fargo Case?

    control, questionable organizational (particularly human resource management) practices, and human behavior traits in general. As “Former Employee” put it, “much of the language in the Visions and Values about caring for team members and customers is just words and not... View Details
    Keywords: by James Heskett; Banking
    • February 2015
    • Case

    BlackRock: Diversity as a Driver for Success

    By: Boris Groysberg and Katherine Connolly
    In July 2014, the Global Executive Committee (GEC) for BlackRock, the world's largest asset manager, held a two-day offsite to discuss the state of talent within the firm. A year prior, in 2013, Chairman and CEO Laurence (Larry) Fink had asked Global Head of HR Jeff... View Details
    Keywords: Women And Leadership; Diversity; General Management; Leadership; Change Management; Human Capital; Leading Change; Management Practices and Processes; Organizational Culture; Financial Services Industry; United States
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    • September 2019 (Revised November 2019)
    • Case

    Pinduoduo

    By: Feng Zhu, Krishna G. Palepu, Bonnie Yining Cao and Dawn H. Lau
    Founded in 2015 by serial entrepreneur, Colin Huang, Pinduoduo Inc. (PDD) had become China’s fastest-growing e-commerce platform in history. PDD pioneered a new approach to online shopping that allowed shoppers to share products, invite friends to form shopping teams,... View Details
    Keywords: Digital Platforms; Business Model; Innovation and Invention; Competitive Advantage; Expansion; Strategy; E-commerce
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    • 22 Aug 2022
    • Research & Ideas

    Can Amazon Remake Health Care?

    At a time when health care providers have gone all in on telemedicine, Amazon, the world’s biggest online retailer, surprised Wall Street in late July when it announced it would acquire 1Life Healthcare Inc., which runs the... View Details
    Keywords: by Christina Pazzanese, Harvard Gazette; Health
    • 19 Dec 2023
    • Research & Ideas

    15 Podcast Episodes That Grabbed Listeners in 2023

    the organization. Chief People Officer Hanna Fager talks to Joseph Fuller about the process, from lining up skills to maintaining an inclusive corporate culture. The Parlor Room Mihir Desai on Apple's Powerful Financial Model Mihir Desai,... View Details
    Keywords: by Danielle Kost
    • 02 Jan 2012
    • Research & Ideas

    Most Popular Articles of 2011

    companies to look at products the way customers do: as a way to get a job done. Are You a Level-Six Leader? (23,834) http://hbswk.hbs.edu/item/6752.html Published: July 6, 2011 Asking the question, whom do you serve? is a powerful vector... View Details
    Keywords: by Staff
    • 01 Jul 2022
    • News

    Fisher & Herzlinger: New Transparency Rule Helps Rein in Health Care Costs

    • 02 Sep 2021
    • News

    Power for All—What Is It? How Do We Obtain and Use It to Change the World?

    • 13 Oct 2021
    • News

    A Transactional Approach to Power

    • 9 AM – 10 AM EDT, 12 Jun 2019
    • HBS Online

    HBS Online Disruptive Strategy

    Make innovation a reality with strategies from two-time World's Most Innovative Business Thinker, Clayton Christensen. June 12, 2019 - July 10, 2019 View Details
    • August 2024
    • Case

    Quickmart: Sustaining Growth in a Challenging Economic Environment

    By: Ramon Casadesus-Masanell and Kuria Kamau
    In July 2023, Peter Kang’iri, the Chief Executive Officer (CEO) of Quickmart, Kenya’s second-largest retail chain, sat in his Nairobi office reviewing the company’s first half financial results before the weekly executive committee (EXCO) meeting. The company was in... View Details
    Keywords: Distribution; Supply Chain; Logistics; Business Strategy; Expansion; Business Earnings; Growth and Development Strategy; Strategic Planning; Retail Industry; Food and Beverage Industry; Africa; Kenya; Nairobi
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    • 05 Jul 2006
    • What Do You Think?

    How Important Is “Executive Intelligence” for Leaders?

    Summing Up Judging from the number of responses to the July column, Justin Menkes, author of the book Executive Intelligence, appears to have tapped into a hot issue with his concern that what he terms "executive intelligence"... View Details
    Keywords: by James Heskett
    • 12 Oct 2011
    • Research & Ideas

    Creating Online Ads We Want to Watch

    online videos by simply turning away, opening another browser window, or chatting with someone. "It's not at all hard to avoid an ad online even if you can't technically skip it," he says. “It's not at all hard to avoid an ad online even... View Details
    Keywords: by Carmen Nobel; Consumer Products
    • 30 Jan 2012
    • News

    The Perils of High CFO Incentive Pay

    • 03 Feb 2016
    • What Do You Think?

    How Do You Hire an 'Impostor'?

    the employment of “imposters,” a term, by the way, that was regarded as objectionable by many, most respondents implicitly rejected the notion. They pointed to the desirable qualities of imposters, people... View Details
    Keywords: by James Heskett
    • 08 Jun 2011
    • News

    Fixing America's Economy: Nine Ideas from Around the World

    • 19 Feb 2014
    • Research & Ideas

    Racist Umpires and Monetary Ministers

    the corners" in baseball parlance—and more likely to throw it straight over the plate where it is easier to hit. In other words, the pitchers seemed to compensate for discrimination by throwing the ball in areas where the outcome was... View Details
    Keywords: by Michael Blanding; Sports; Information; Publishing
    • 02 Dec 2019
    • What Do You Think?

    How Does a Company like Boeing Respond to Intense Competitive Pressure?

    that started a fuel burn 11 hours too early into the mission, using up so much fuel that the capsule could not reach the proper altitude. According to a reported comment by Jim Chilton, senior vice president of the space and launch... View Details
    Keywords: by James Heskett; Air Transportation