Publications

Publications

Filter Results: (778) Arrow Down

Show Results For

← Page 24 of 778 Results →
  • Web

Shaping the Learning Environment - Christensen Center for Teaching & Learning

transition to participant-centered learning can be difficult for both teacher and student. It is critical to create a climate of empathy that encourages students to share their ideas. Transcript The Learning Contract Jim View Details
  • 16 Feb 2024
  • News

Remembering Angela Chao (MBA 2001)

Chao Family Statement on Passing of Angela Chao Chao Family Statement on Passing of Angela Chao We are deeply saddened by the news of Angela Chao’s tragic and untimely death. Angela has been a valued friend to Harvard Business School for many years, serving not only on... View Details
  • Web

Participation - Christensen Center for Teaching & Learning

discussion leader's job is managing participation anxiety. Transcript Combining High Standards with Support Frances Frei Professor Frei suggests that instructors maintain a supportive environment, while setting high standards for class participation. Transcript Call... View Details
  • Web

Podcast - Business & Environment

packaging waste by building a reusable container system for restaurants, canteens, and major events. He explains why deposit-based systems often fail, how Vytal’s “borrow and return” model changes consumer behavior, and how data,... View Details
  • spring 1991
  • Article

Breaking the Cycle of Failure in Services

By: Leonard A. Schlesinger and James Heskett
Most managers recognize that good service is a direct result of having effective, productive people in customer contact positions. However, most service companies perpetuate a cycle of failure by tolerating high turnover and expecting employee dissatisfaction. This... View Details
Keywords: Goals and Objectives; Service Delivery; Success; Failure; Management Skills; Service Industry
Related
  • Web

Instructor Performance - Christensen Center for Teaching & Learning

met. Transcript Feedback from Students Tom DeLong Professor DeLong talks about gains to be made by allowing students to give feedback earlier in the semester. Transcript Peer Support and Review Jim View Details
  • Web

Faculty & Research - Business & Environment

that when firms compete via supply functions, transferring high-cost capacity to the largest, most efficient firm—thereby diversifying its production technologies while increasing concentration—can lower prices by prompting the leader to... View Details
  • Web

Biography - Institute For Strategy And Competitiveness

His research has received numerous awards, and he is the most cited scholar today in economics and business. While Michael Porter is at the core a scholar, his work has achieved remarkable acceptance by practitioners across multiple... View Details
  • February 2018
  • Case

Montes Calcados: A Step Ahead

By: James L. Heskett and James T. Kindley
Montes Calçados (MC) is a well-known "fast-fashion" Brazilian manufacturer of casual, but fashionable, shoes for women aged 18–35 in major cities worldwide. To boost its declining revenues, MC must evaluate two growth options: whether to expand distribution online (at... View Details
Keywords: Brands and Branding; Distribution Channels; Growth and Development Strategy; Marketing Strategy; Global Range; Apparel and Accessories Industry; Retail Industry
Related
  • Web

Faculty & Research - Entrepreneurship

owners’ consumption responded to changes in business revenues during the COVID-19 crisis. In the first two months following the National Emergency, business revenues declined by 40 percent, large... More Research June 2025 Article... View Details
  • Web

Entrepreneurship - Faculty & Research

the probabilities of success are low, extremely skewed, and unknowable until an investment is made. At a macro level, experimentation by new firms underlies the Schumpeterian notion of creative destruction. However, at a micro level,... View Details
  • Web

Events - Business & Environment

advancing impactful climate and sustainability solutions around the world. This event will feature remarks by: Jim Stock, Harold Hitchings Burbank Professor of Political Economy and Vice Provost for Climate and Sustainability, Director of... View Details
  • Fall 2020
  • Article

Christo and Jeanne‐Claude: The Negotiation of Art and Vice Versa

By: Michael A. Wheeler
Over the past two decades the Program on Negotiation at Harvard Law School (PON) has named thirteen people as Great Negotiators. The project, directed by my colleague Jim Sebenius, has given us the opportunity to commend our honorees’ outstanding work and to learn from... View Details
Keywords: Art; Negotiation; Arts
Related
  • Web

2023 Reunion Presentations - Alumni

Reunions 2023 Reunion Presentations At Reunions, HBS faculty and other thought leaders address a range of issues facing business and society. Program recordings and materials (slide deck, handouts, etc.) are made available only when permission is given View Details
  • Web

Skydeck - Alumni

founder of InMobi and now Glance, is at the forefront of a growing trend of global consumer technology companies created in Asia—not just powered by it Well Said Anada Lakra’s (MBA 2021) startup helps non-native speakers master the art of... View Details
  • Web

HBR Classics - Alumni

HBR CLASSICS Through the years, a number of Harvard Business Review articles written by Harvard Business School faculty and others have risen to “classics” status – articles that are so groundbreaking in their scope or elemental in their... View Details
  • November–December 2022
  • Article

Can AI Really Help You Sell?: It Can, Depending on When and How You Implement It

By: Jim Dickie, Boris Groysberg, Benson P. Shapiro and Barry Trailer
Many salespeople today are struggling; only 57% of them make their annual quotas, surveys show. One problem is that buying processes have evolved faster than selling processes, and buyers today can access a wide range of online resources that let them evaluate products... View Details
Keywords: Sales; AI and Machine Learning; Customers
Related
  • Web

Business Fundamentals Course - CORe | HBS Online

University Get ready for the real world. Stand out from the crowd and impress during interviews as you prepare for your next opportunity. You can also earn undergraduate academic credit for CORe in select course starts. By learning these... View Details
  • 15 Feb 2024
  • News

Startup Shepherds

By their count, Catalina Daniels and Jim Sherman (both MBA 1991) listened to approximately 300 startup pitches in 2016, the first year the HBS classmates worked side by side as angel investors in New York. “You meet a lot of very smart people, with what sound like good... View Details
Keywords: April White
  • 05 Mar 2013
  • First Look

First Look: March 5

case:http://hbr.org/search/211107-PDF-ENG Jim Johnson's Re-election to the Goldman Sachs Board Srinivasan, Suraj, and Kelly BakerHarvard Business School Case 113-050 The case presents the opposition by a... View Details
Keywords: Sean Silverthorne