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  • All HBS Web  (610)
    • News  (78)
    • Research  (483)
  • Faculty Publications  (156)

Show Results For

  • All HBS Web  (610)
    • News  (78)
    • Research  (483)
  • Faculty Publications  (156)
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  • 01 Dec 2011
  • News

Faculty Books

leading specialists explore the history of innovation in four particularly innovative sectors of the US economy: agriculture, chemicals, life sciences, and IT. The Culture Cycle: How to Shape the Unseen Force that Transforms Performance View Details
Keywords: Utilities
  • December 1970 (Revised October 1980)
  • Case

Distrigas Corp.

By: James L. Heskett
Keywords: Energy Industry
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Heskett, James L. "Distrigas Corp." Harvard Business School Case 371-280, December 1970. (Revised October 1980.)
  • March 2006 (Revised November 2007)
  • Supplement

Manchester Bidwell Corporation (B)

By: James L. Heskett
Supplements the (A) case. View Details
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Heskett, James L. "Manchester Bidwell Corporation (B)." Harvard Business School Supplement 806-112, March 2006. (Revised November 2007.)
  • January 2003 (Revised March 2003)
  • Case

Southwest Airlines 2002: An Industry Under Siege

By: James L. Heskett
The company's management is faced with long-term questions regarding the rate and manner of growth in the wake of the 9/11 attacks and general industry malaise. View Details
Keywords: Cost; Product; Risk and Uncertainty; Growth and Development; Air Transportation Industry
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Heskett, James L. "Southwest Airlines 2002: An Industry Under Siege." Harvard Business School Case 803-133, January 2003. (Revised March 2003.)
  • March 2002
  • Teaching Note

Southwest Airlines: 1993 (Abridged Update) TN

By: James L. Heskett
Teaching Note for (9-395-025). View Details
Keywords: Air Transportation Industry
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Heskett, James L. "Southwest Airlines: 1993 (Abridged Update) TN." Harvard Business School Teaching Note 302-104, March 2002.
  • November 1997 (Revised December 1999)
  • Case

Cinemex

By: James L. Heskett
The founders of Cinemex, the largest capitalized venture start-up in Mexican history, are debating several issues concerning the operations of their new chain of motion picture theatres in Mexico City. The first concerns whether some seats should be left unsold to... View Details
Keywords: Business Startups; Service Operations; Debates; Venture Capital; Customer Satisfaction; Advertising; Investment; Theater Entertainment; Entertainment and Recreation Industry; Mexico City
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Heskett, James L. "Cinemex." Harvard Business School Case 898-108, November 1997. (Revised December 1999.)
  • February 1986
  • Supplement

CompuServe (B): Jeff Wilkins, Video

By: James L. Heskett
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Heskett, James L. "CompuServe (B): Jeff Wilkins, Video." Harvard Business School Video Supplement 886-526, February 1986.
  • July 1985
  • Case

Zapata Corp. (B)

By: James L. Heskett
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Heskett, James L. "Zapata Corp. (B)." Harvard Business School Case 686-005, July 1985.
  • October 1988
  • Case

Atherton Paint Corp.

By: James L. Heskett
Keywords: Competitive Strategy
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Heskett, James L. "Atherton Paint Corp." Harvard Business School Case 589-064, October 1988.
  • August 1994 (Revised January 1999)
  • Case

Taco Bell Corporation (Abridged Update)

By: James L. Heskett
Taco Bell's management has developed plans to establish 100,000 points of service for its fast food business. Clearly, this will require significantly different approaches to management and organization. View Details
Keywords: Business Plan; Growth and Development Strategy; Service Delivery; Organizations; Food and Beverage Industry
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Heskett, James L. "Taco Bell Corporation (Abridged Update)." Harvard Business School Case 395-010, August 1994. (Revised January 1999.)
  • October 1985
  • Supplement

CompuServe (C)

By: James L. Heskett
Describes events and raises issues subsequent to Charlie McCall's acceptance of the job of CEO at CompuServe. View Details
Keywords: Management Teams; Problems and Challenges; Information Technology Industry
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Heskett, James L. "CompuServe (C)." Harvard Business School Supplement 386-096, October 1985.
  • October 1985 (Revised October 1987)
  • Teaching Note

CompuServe (A), Teaching Note

By: James L. Heskett
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Heskett, James L. "CompuServe (A), Teaching Note." Harvard Business School Teaching Note 386-086, October 1985. (Revised October 1987.)
  • February 2018
  • Supplement

Montes Calcados: A Step Ahead, Spreadsheet for Instructors (Brief Case)

By: James L. Heskett and James T. Kindley
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Heskett, James L., and James T. Kindley. "Montes Calcados: A Step Ahead, Spreadsheet for Instructors (Brief Case)." Harvard Business School Spreadsheet Supplement 918-516, February 2018.
  • 09 Feb 2016
  • First Look

February 9, 2016

entrepreneurship in organizational sectors. Prior research suggests that firm foundings are driven by collective patterns of activity—that is, by patterns of prior foundings—including support from related... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2007
  • News

Faculty Research Online

HBS Working Knowledge is an online forum for innovation in business practice, offering a first look at new thinking from HBS faculty. Read the complete articles summarized below by visiting their Web links. What’s to Be Done about... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 2023
  • Article

A Randomized Trial of Behavioral Nudges Delivered through Text Messages to Increase Influenza Vaccination among Patients with an Upcoming Primary Care Visit

By: Mitesh S. Patel, Katherine L. Milkman, Linnea Gandhi, Heather N. Graci, Dena Gromet, Hung Ho, Joseph S. Kay, Timothy W. Lee, Jake Rothschild, Modupe Akinola, John Beshears, Jonathan E. Bogard, Alison Buttenheim, Christopher Chabris, Gretchen B. Chapman, James J. Choi, Hengchen Dai, Craig R. Fox, Amir Goren, Matthew D. Hilchey, Jillian Hmurovic, Leslie John, Dean Karlan, Melanie Kim, David Laibson, Cait Lamberton, Brigitte C. Madrian, Michelle N. Meyer, Maria Modanu, Jimin Nam, Todd Rogers, Renante Rondina, Silvia Saccardo, Maheen Shermohammed, Dilip Soman, Jehan Sparks, Caleb Warren, Megan Weber, Ron Berman, Chalanda N. Evans, Seung Hyeong Lee, Christopher K. Snider, Eli Tsukayama, Christophe Van den Bulte, Kevin G. Volpp and Angela L. Duckworth
Purpose: To evaluate if nudges delivered by text message prior to an upcoming primary care visit can increase influenza vaccination rates.
Design: Randomized, controlled trial.
Setting: Two health systems in the Northeastern US between September 2020 and... View Details
Keywords: Vaccination; Health Care and Treatment; Interpersonal Communication; Communication Technology; Behavior; Health Industry
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Patel, Mitesh S., Katherine L. Milkman, Linnea Gandhi, Heather N. Graci, Dena Gromet, Hung Ho, Joseph S. Kay, Timothy W. Lee, Jake Rothschild, Modupe Akinola, John Beshears, Jonathan E. Bogard, Alison Buttenheim, Christopher Chabris, Gretchen B. Chapman, James J. Choi, Hengchen Dai, Craig R. Fox, Amir Goren, Matthew D. Hilchey, Jillian Hmurovic, Leslie John, Dean Karlan, Melanie Kim, David Laibson, Cait Lamberton, Brigitte C. Madrian, Michelle N. Meyer, Maria Modanu, Jimin Nam, Todd Rogers, Renante Rondina, Silvia Saccardo, Maheen Shermohammed, Dilip Soman, Jehan Sparks, Caleb Warren, Megan Weber, Ron Berman, Chalanda N. Evans, Seung Hyeong Lee, Christopher K. Snider, Eli Tsukayama, Christophe Van den Bulte, Kevin G. Volpp, and Angela L. Duckworth. "A Randomized Trial of Behavioral Nudges Delivered through Text Messages to Increase Influenza Vaccination among Patients with an Upcoming Primary Care Visit." American Journal of Health Promotion 37, no. 3 (2023): 324–332.
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

http://www.hbs.edu/research/pdf/09-101.pdf Does Public Ownership of Equity Improve Earnings Quality? Authors:Dan Givoly, Carla Hayn, and Sharon P. Katz Abstract We compare the quality of accounting numbers produced by two types of public... View Details
Keywords: Martha Lagace
  • 12 Jul 2011
  • First Look

First Look: July 12

  PublicationsBlending Quantitative and Qualitative Methods in Organizational Research Authors:Amy C. Edmondson and Tiona Zuzul Publication:In Encyclopedia of Strategic Management, edited by D. Teece and M. Augier. London: Palgrave,... View Details
Keywords: Carmen Nobel
  • August 2015
  • Teaching Note

KidZania: Shaping a Strategic Service Vision for the Future

By: James L. Heskett and Javier Reynoso
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Heskett, James L., and Javier Reynoso. "KidZania: Shaping a Strategic Service Vision for the Future." Harvard Business School Teaching Note 916-403, August 2015.
  • April 2011
  • Teaching Note

Porcini's Pronto: "Great Italian cuisine without the wait!" (Brief Case)

By: James L. Heskett and Richard Luecke
Teaching Note to 4277. View Details
Keywords: Franchising; Syndication; Quantitative Analysis; Performance Measurement; Human Resource Management; Incentives; Motivation; Management; Motivation and Incentives; Consumer Behavior; Mathematical Methods; Franchise Ownership; Human Resources; Performance Evaluation
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Heskett, James L., and Richard Luecke. Porcini's Pronto: "Great Italian cuisine without the wait!" (Brief Case). Harvard Business School Teaching Note 114-278, April 2011.
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